Planning a ServiceNow rollout can be overwhelming, and there will be a lot of moving parts. To help you get started, ServiceNow has created Success Packs as a part of its implementation methodology. Using suggested outcomes, all the steps, resources ...
To understand how the out of the box processes work in Servicenow by product, review the listed process guide/s. Then align your process to ours to see where there are differences and gaps. This will help you create your requirements prior to start...
Success maps give an at-a-glance view of how to implement HRSD from foundations to go live, to how to measure success to suggesting next steps. Review the success map prior to starting your project. Employee Journey Management Success Map Empl...
Before you get started with HRSD, here are some resources to help you get acquainted with features and capabilities. What is HRSD Product Insights Employee Experience Platform Employee Journeys Employee Productivity Hybrid Workplace
Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. Listed here are process workshop guides you can use to run workshops if you are self-implementing or to prepare if yo...
There are different HR task types that can be assigned to different personas using ServiceNow. From “Mark as complete” to HR service submission. HR agents working on the Agent Workspace can easily complete simple tasks that does not require to inte...
Purpose of this article is to answer basic questions about HRSD Integrations. If you have any questions, not covered in this post – then please ask your question as a comment on this article Q: What is Integration Hub and Spokes? A: Integration Hub...
Purpose of this article is to answer basic technical FAQ on SuccessFactors Integrations. If you have any questions, not covered in this post — please ask your question as a comment on this article. What are the plug-ins that will be installed with ...
I like to introduce a great article published by Bipin Paracha on INRY to our Community below. ServiceNow seamlessly integrates with HCM platforms like Workday, SuccessFactors and Oracle to deliver an HR service delivery experience on par with m...
When I saw this feature on the Quebec release, I was very excited because visualizing request forms and collecting requirements for the LoB is not always very easy. I have used different formats to create my own templates to gather requirements for t...
Overview Clustering is a machine learning algorithm that looks for patterns in your data. It works by grouping similar records together based on comparing their attributes. What makes clustering so powerful over traditional analytics and reporting is...
I have been receiving questions around Connect Chat support within HRSD for customers that wish to move to the Next Experience released in San Diego. Connect Chat is not supported with Next Experience. However, system administrators can allow specifi...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Within HR Service Delivery you can assign HR cases automatically to agents using Matching Rules. This could end up in having HR Cases that have the same "Ass...
ServiceNow offers a variety of ways for you to connect with peers– users groups, meetups and our annual Knowledge conference are great places to network. ServiceNow User Groups Meetups Knowledge Find a SNUG near you. Review Special Interest Gr...
We can all use a little advice sometimes. Why not learn from the experts and peers who gone before you in their HR Service Delivery journey? Events Live and recorded NowLearning courses Classroom, virtual, on-demand Podcasts ServiceNow podcasts...
Know what you own. If you don't know what package your organization has purchased, review your order form. Also learn what platform products and integrations can be combine with HR Service Delivery. HRSD packages HRSD and the platform HRSD and ...
How to do more Employee Journeys (pdf) Employee experience platform (pdf) Employee productivity (pdf) Hybrid Workplace (pdf) ServiceNow Accelerator catalog << Back: Measure and Optimize Success
Implementation help Recommended developer portal courses HRSD Workshop Guide Service Portal framework Determine which roles to create Digital Signature UIB set up Onboarding for new developers Now Create Success Packs and resources Prepare yo...
Getting started Recommended practices Implementation sequencing Welcome Guide Product insights Employee Experience Platform Employee Journeys Employee Productivity Hybrid Workplace Transform your legacy knowledge management Success maps Employ...
How to measure success Checklist to measure value from ServiceNow Value management for your investment Performance measurement and analyticsPerformance resource page How should I improve value from ServiceNow << Back: Configure and Go Live>> N...
ServiceNow
Steph Morillo
Lisa Latour
seanflack
