Knowledge18 included more content than ever before focused on HR, including the HR Keynote, 30+HR breakout sessions, hands-on lab learning sessions, and 2 HR industry thought-leader sessions. If you a...
It’s been said there are two things that will ruin a deployment: moving too quickly or moving too slowly. Fortunately, ServiceNow and our partners invest a lot to make sure you strike the right balanc...
Discover how Auckland Council are using ServiceNow HRSD to deliver modern employee service experiences to transform their HR Service Delivery. Click here to view a short video highlighting their exper...
In the Kingston release for HR Service Delivery, the focus is on further improving the employee service experience and increasing HR agent efficiency across the enterprise. We have introduced new feat...
The ServiceNow Product Lab is a research-based community that encourages a wide range of qualified customers in various different roles and departments, to evaluate our new products, and help us shape...
Is HR doing enough to keep up with technology? That is the question HR Director (Australia) poses in a new interview with Mark Souter, HR Product Sales and Strategy Lead, ServiceNow. Click below to re...
Jakarta introduced a migration tool to assist customers with migrating from the global HR application to the scoped HR application (released in Istanbul). This video provides a high-level walkthrough ...
The ServiceNow ® Human Resources Service Delivery (HRSD) application automates standard HR processes within your organization to eliminate the number of checklists, email exchanges, and phone calls pe...
Many customers are able to track and find some great metrics and action items from the reports that ServiceNow makes available. Things like giving your managers insight into the teams workload, unders...
With K17 behind us, it was great to see the level of interest and engagement we had from both prospects and existing customers on leveraging the HR application. Some of the savings in both cost and pr...
Knowledge17 included more content than ever before focused on HR, including 18 HR breakout sessions, 5 hands-on lab learning sessions, 4 lunchtime table talks, and 2 HR industry thought-leader speaker...
This Forrester Study provides a framework and customer example for readers to evaluate the potential financial impact of ServiceNow HR Service Management on consumerizing the employee service experien...
What Exactly is Service Management? Your HR organization most likely has systems for managing employee data and pay-related activities. However, you probably don't have an automated system to handle e...
We have blogged about the advantages of case management to structure interactions between HR and employees. And we have written blogs about the advantages of knowledge management for employee self-rel...
on:
Orchestrating Work, Not Just Answering Questions
on:
Zurich Release Deep Dive Blog – HRSD
on:
The Case Assignment Continuum: A Framework and Mat...
on:
Now You Know: Employee Workflows Newsletter (Augus...
on:
Agentic AI Capabilities for HR
on:
When to use Document Management (Document Services...
