Resolved! HR Service doesn't map automatically with record producer
Hi Team, I have configured the following HR service & HR Template - It doesn't map with the selected record producer automatically and the new case is "empty" - how to fix it?
Forum Posts
HRSD Module Activity set
When Task state is changed to closed complete this state is reflected in activity set context as completed but when we change the state of task back to Work in Progress, state inside the activity set context remain same as Completed.Is there any way ...
Resolved! Need to create Attachments via Scripted REST API on Scoped application (HR Core) from base64 encoded data.
I am trying to add base64 encoded files (images, etc.) as attachments onto an HR Case (scoped) via integration with a Scripted REST API. (I am unable to use the REST Attachment API as the system sending the data is unable to provide the target record...
Need Doc template script to display all attachment names in Summary report attached to single HRcase
Hi All, I have a requirement to display all attached file names in ER Summary Report feature to a particular HR Case irrespective of which table it is attached to. For example - Corrective action, Involved partied, Child case, Er case or Allegation. ...
#HRSD : Email notification tracking issue in Activity Stream in Agent workspace on HR Case & HR Task
There is an issue with respect to email notification tracking in Activity Stream in Agent Workspace. With Vancouver release, users are now equipped to respond back to an existing email (Reply/ Reply All) from Agent Workspace Activity Stream. Once tha...
related list component
Hey experts Looking for a way to create a link to a actual table(list view) from a "related list" type component in UI BUILDER,Has anyone done this before?***Photo attached below***thanks in advanced
UI action not working
Hi All,Created Ui action "Show Flow" in HR case(sn_hr_core_case) table. When clicked on it, not redirect to the new flow execution page. same OOB script used that is used for change_request & task_sla table.Please guide on it.
Resolved! Filter HR Cases with reference field 'Assigned To' in HR tasks
Hi, I need to filter the HR Case (sn_hr_core_case) table where a Task from Task (task) table is Assigned To = Me. I have tried adding a filter "Parent => Task Fields" then "Parent > Assigned To" but nothing shows up on the table list view. I validat...
Resolved! On record producer we have field opened for field based on this field auto populate user employee id
Hi All, Can someone please help me on the below query.On record producer we have field opened for ,when select the user in opened for field, and we have another field below users employee id should auto populate.Please help me to achieve this. Thank ...
Emloyee Lifecycle Events - digital signature employee contract
We are in the design phase of an ServiceNow employee onboarding project and we need help with the following customer requirement.Current situationThe employment contract for a new hire is generated in the HR Core system (PeopleSoft). This results in ...
I'm trying to include sc_cat_item Request/RITM description, short description along with stage
I'm trying to include sc_cat_item Request/RITM description, short description along with stage into the page after submitting the request.Currently its redirecting to URL: id=sc_request&is_new_order=true&table=sc_request&sys_id=as per attachment belo...
Offboard Employee Action in Workday Spoke
Hi There, I am using workday spoke action Offboard Employee to terminate worker in Workday. I want to attach the termination document to workday with terminating the worker. This attachment and all the resignation data comes from Submit Resignation r...
Employee Relations Corrective Action Question
Hi! We are in the process of configuring the Employee Relations Application within our environment. We are currently on Utah Patch 9, and we do not have/own Employee Document Management nor the Lifecycle Events for Enterprise. The team has a require...
Delete Action capture in update set
Hi all,we have an application under development in Dev and Test Environments. There was an unnecessary field and I deleted it in the Dev Environment, but it was not captured in the update set. so how can I reflect the deleted field in the test Enviro...
Resolved! Filter My Requests Widget on ESC Portal by HR Service Type
Hi, The client wants to filter this My Requests list by HR Service Type = Crossboarding. Does anyone know how to filter this list? It is located on My Requests (/esc?id=my_requests) page. Any help is appreciated. Thanks!
