Hello!We recently deployed the Employee Relations module. We set up 2 Case Restriction records to restrict who can see the cases...The impact of this is that the HR Service Desk cannot see the Employee Relations Services when they are creating a case...
Hello All i have requirement in virtual agent topics i want some topics show in sp portal and some are show in esc portal i have tried all the solution which are given in community but none of the any solution working is there any one who can reall...
Hi,I am unable to find the plugin(com.sn_hr_service_portal) in my PDI .I have tried to search for sn_ex_sp and sn_ex_sp_pro as well. Can't find them either.May I know how can I find that plugin in my PDI.Thanks,Kanak
I want to give access to a group to be able to read/write all the services under any COE. Do I have define COE security for all of them and then add this group to it. There are sperate groups to access to each COE. What is the best way to do this?
Is there an ability to turn on Self-registration for Alumni Center? I realize that this has some implications for the out of the box security model, but could be a time saver for personnel from having to manage these manually.
Hello everyone,I have a requirement to let the end user (requester) to request a service by submitting a form. The. The form goes through an approval flow. Then a task should be assigned to the requester. Once the requester completes the task, the fl...
On Knowledge Article Edit access shouldn't only be the Assigned Ownership Group, it should be for all Ownership Groups. But OOB functionality is working as Member of one Ownership Group switches to another, if he/she is not part of that group is unab...
In hr agent workspace, when a hr case is transferred to hr payroll case or hr total reward case (various coe tables), i'm unable to access the transferred new case. i'm gettig error - security constraints prevent access to requested page. fyi, if i ...
In Json input i get the date value format has DD/MM/YYYY. I need to throw error when the input date value format is invalid. Please help me with the validation code.
Hello Friends,Good Day!We have one requirement where we needed some help.We have created a record producer on Total Rewards table and also mapped with a HR Service, once users will submitted HR cases for total rewards we are also setting assignment g...
Hi everyone! How can I make a Dashboard that shows the least viewed articles? I have one but it is not showing me the least viewed articles and I need help setting the condition up.Here is what I have so far: The issue is: I have a lot of articles wi...
I am not able to see the records in SYS_EMAIL.LIST why? what specific role is required to see the records of SYS_EMAIL?
I'm trying to migrate the lists from old workspace to configurable workspace..so basically I wanted to migrate data form sys_aw_my_list to sys_ux_my_list. Is there any possible solution to achieve this
Where are the Draft emails saved in HR Agent workspace? Since, the Draft Emails related list is not available for HR Agent workspace.
Need to create RITM, SCTASK form HR case, is it possible to create using HR lifecycle event.If possible anyone can share the details.