Hi all, I need your support for one topic that has been raised by one of our customers.How many knowledge blocks we can use within one article? Specific to the HR area we have best practices and policies that have a lot of country-specific informatio...
Hi everyone,We are not using the legacy sn_hr_core_case_relations table in our instance anymore, but we have bulk records from the legacy sn_hr_core_case_relations table in our instance which was migrated in a data migration process, any idea on how ...
I want to change the order of this menu in the ESC portal @Rajendar3 Sandeep Dutta@Ankur Bawiskar@Harsh Vardhan@michaelj_sherid@asifnoor@Jaspal SinghPlease help on this!How re arrange the icons. I want to place favorite icon after more. How to achi...
Hi,I would like to know more about the "Add to update set" related link. I Have created a table in a Scoped Application,but I cannot see the Add to update set related link on the submitted record. Does that link automatically appears on the record or...
Hi, I would like to know how related lists work.What should be the condition/relation between two tables Table A and Table B, so that Table B will be displayed as Related list for Table A? Thank you!
Hi Community,Hope you all are doing great. We have done the Integration with Docusign. In HR agent workspace we have UI Action - "Send with Docusign". After clicking UI action , we are creating a Envelope.and with Envelope it is return back to Nativ...
Hi, I have a problem in the form of 'add delegation' in the portal. Duties is a mandatory field but i have no choice (just 'individual' but i can't select this value). Someone can help me please ? Thanks
Hi Community, HR Lifecyle Event Cases are assigned to X and its HR Tasks are also assigned to X. Now, X can view the tasks under his "To Do" list in the Portal, When X is absent and Y is delegate of X, then Y is not able to view the tasks of X under ...
I created an Onboarding process that will allow Field Service supervisors to onboard technicians. I tried to run a test on the lifecycle event to see if activity sets that I created thus far would work. A lifecycle events case was created and the a...
How to create one notification with two body by triggering an event using email script and give me one example?
When you have a tab open on a IMS that is Active, if you try to close tab (by clicking on the small "x" next to the interaction number) you need to have a pop up message telling you: Closing the chat will not end the chat if it is still active. Pleas...
I think the servicenow version is going to change in feb, Can you tell me the best time to take the exam for Vancouver version? Also, specify the last date to take the exam for the particular version.
Hi All,Can someone please help me on the below query.On Record producer i have variable as like below1. what do you want enquiry about a. surob. adopIf we select any of this option(suro or adopt) and below 3 checkboxes variables will appear .I want...
hello all.in HR Agent workspace, i needed to add ability to use printer friendly version. this is done by workspace client script, and works as expected:function onClick(g_form) { var url = '/' + g_form.getTableName() + '.do?sys_id=' + ...
Can you please explain the Best practices for :-1. LifeCycle Event (HRSD)2. HRSD3. Service Portal4. Flow Designer5. Update Set and some other things.
