Hi All, How to approach , When a subtopic tile is clicked, the record producers and content items appear as reflected in the P&O taxonomy. i have added few record producer in connected contents of particular topic but its not refelecting. any help wo...
Hi All,How to approach , When a subtopic tile is clicked, the record producers and content items appear as reflected in the taxonomy. i have added few record producer in connected contents of particular topic but its not reflecting. any help would b...
Hi, HRSD experts I found the property named "sn_hr_core.include_elevated_roles" in the Docs and it is saying thatChecks for logged in users that have roles with elevated privilege before granting access. Valid entries:true: Check if logged in user ha...
If the variable is "Please select the start date from which the change should take effect (only full months from the 1st of a calendar month):" and type is "Date " then default value should be "1st of current month"How to achieve this using client sc...
Is there any possible way we can delegate the parent case from esc portal? just like we can delegate HR tasks and child cases.
Hi! Can you add a collaborator field in as task? Use case: I want to give a team visibility on the child task of a parent case. The child task is assigned to another team and even if I add the team I want to give task visibility to, in the watchlist...
Hi, I'm looking for more information about "Suspend Case" UI Action available on HR Task. Suspend HR case action is available on active tasks when the parent HR case is not suspended or closed but my concern is that button is visible on the task form...
Need to show 5 recent tasks (Approvals/HR tasks associated with HR Case and 5 recent Requests (HR Cases - from my_requests page) in the below format on employee center homepage in a 6*6 container. Can someone pls help me what's the best approach to d...
hi everyone i want to change begin tour how can i edit this??
Hi, In our HRSD application, we want to utilize interactions for Voicemails - i.e., a voicemail is received to our HR service desk and an interaction is created with VM file attached. Then the agent can listen to the VM and determine if a new case ne...
Hello Members, With the advent of Generative AI, what are the steps you are taking today to lay a foundation and leverage Generative AI for better employee experience?
Hello Everyone, Today on our ServiceNow HR platform, we have multiple surveys - CSAT and NPS- designed to gather feedback from end users. Other than ratings, survey respondents can also put in comments to explain their feedback.As the number of comme...
Hello Team, We have created a separate group and added import_admin, import_scheduler roles to the group.But when they try to access the below-mentioned groups, the following error is displayed to the user:. Can you please help me to fix this issue?
I have written this client script for agent workspace view but it’s now now working on workspace getreference not getting case record how can we fix it
Dear all, The Catalog Items in HR Service catalog in Employee Service Center have suddenly disappeared for the non-admin users. One of the last updates that was done is: Exporting a catalog item as an xml, deleting the delivery_plan id in the xml a...
