How to this in HR case Creation When an HR case is created, the Short Description should default to 'HR Service' + 'Subject person' Additionally, when an HR Case is created from the Create New Case module, set the Source to Phone. Thanks in Advance...
I inadvertently checked out a record producer when I clicked on the Edit in Catalog Builder. Now, I have a draft version that I can edit, but can't figure out how to publish it. I am editing the Record Producer on the platform and don't have a publ...
Hi All, I need to populate assignment group with the group to which Subject person belongs. I need to validate for below groups if Subject person is member or not- 1) Supplier Onboarding - CCS2) Supplier Onboarding - Client Services3) Supplier Onbo...
Hi all, I am new to ServiceNow and Workday Integration using integrationhub's spoke. So I need to create Workday record from ServiceNow HR case using Workday HR spoke What is the initial setup, if someone can assist on this part. Thanks, Mamta
Hi, Anyone as well facing problems that Uploaded banners on topics are not being shown on Taxonomy / Topic sub pages. It is in the Development environment for the topics where by default / OOTB not demo banner where available.
Hi All, I'm using lifecycle events to create my HR cases and I would like to know if there is a way to skip an activity set based on the answer to the question? For example, If I have a question of do you like candy? If the answer is "Yes" Activity S...
All, Did anyone already figure out how the Employee Center Branding works? The Old branding functionality seams not applicable anymore on the new pro center. As well in the ServiceNow Docs there is no branding section on the installation manual. can ...
In the scoped application, I am not able to use 'javascript:gs.getUser().getManagerID()' for to set default value of the current manager. it is not supported in the scoped application. Is there any easiest way to set the default value? Thanks
Hi All, I want to implement COE ACL configuration for payroll case table . Please let us know how to proceed.
Hi All,We have surveys that gets generated once HR case state is changes to Closed complete. However, I could see two surveys being generated.Couldn't find any issue with the Trigger conditions.I have checked activity on the HR case, and could see 'C...
Hi, I just installed the new Employee Centre with demo data on 2 instances. It works on one, fails on the other. I cannot see any difference between the two. This is the error I recieve. ErrorRead operation on table 'sn_doc_task' from scope 'Employee...
Hello, I was wondering if there is a way to sort the display (on the ESC) of activities created in parallel within an Activity set? I tried using an Activity Container and set the Order for each activity (10, 20, 30, ...) but it only triggers the tas...
Can somebody provide a stepwise guide on how can we get data from Workday. Since OOB plugin supported SOAP, so I am assuming that we need to go with the same, but since we need just unidirectional integration i.e. data movement only from Workday to S...
Hi there, I have a requirement whereby i should only be able to see the HR cases assigned to my assignment group, I should be restricted to access those HR cases which doesn't belong to my group except the approvers etc. Further there would be some...
We are building a portal in which we want employee's managers to be able to submit catalog items on behalf of employees. Although managers are able to submit items, there is a problem with employees viewing details of the request on HR Portal. In ord...