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Resolved! Landing paging HR workspace

Hi Team,I need to change the default filter conditions when i click All HR cases, SLA at risk in Landing page. I am aware that we can change that via UI builder but wanted to know if we have any configurations to change it without touching UI builder...

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preethigovi by Tera Contributor
  • 2756 Views
  • 11 replies
  • 3 helpfuls

Workday HR Spoke - Custom Objects

We are in the process of implementing the Workday HR Spoke plugin and I came across the "Custom Objects" module within the application menu. It seems like we could use this to include additional fields under a parent object, though I'm not finding an...

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HRSD ESC Pro homepage question

What is designed to display in My Tasks/HR Tasks and My Requests/HR Requests? When I click into them, they appear to display the same items, respectively. Is this also the case for non-HR users, or is the experience different? I’ve included a screens...

alimahmood by Tera Contributor
  • 294 Views
  • 1 replies
  • 1 helpfuls

Bulk Upload deprecation in Employee Document Management

Hello there, in August we got a notification that this function is slated for end of support by Brazil, with no replacement for the functionality. I have been through deprecation of in-platform functionality but in my experience it was generally repl...

Kristin J by Mega Sage
  • 1358 Views
  • 2 replies
  • 2 helpfuls

Workday HR Spoke - to-do's

Workday HR Spoke allows the to-do's to be loaded into ServiceNow through the RAAS report. Is there a way without customization to identify which to-do's are for a manager's direct report?   

shanebjork by Tera Expert
  • 1700 Views
  • 4 replies
  • 2 helpfuls

Cancellation click states changes to cancelled

 When a Cancellation button is created in Workspace for cases in the Ready, Work in Progress, or Closed Complete states, clicking the Cancellation button should display a popup asking the user to enter a cancellation reason.If the user clicks Cancel ...

NunnaB by Tera Contributor
  • 1201 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to set a visa service with >200 fields to be filled in HRSD?

Hi Community,I have a requirement of a new HR service to set up. It is about the visa application. According to the process owner, there are more than 200 fields to be filled by the applicant.However, I am now sure if there is any OOTB function I can...

major li by Tera Guru
  • 1491 Views
  • 3 replies
  • 0 helpfuls

Workday Spoke

When trying to setup Workday spoke using Oauth, after doing the registry, there is a step for Get Oauth token.This opens up a workday UI screen instead of using the token to connect.My understanding is this username/pw screen should not pop up becaus...

Casey4 by Tera Contributor
  • 503 Views
  • 2 replies
  • 0 helpfuls

Unable to Update Variable in HR Agent Workspace

I am currently working on updating a variable within the HR Agent Workspace, but I am facing some challenges.I initially attempted to modify the variable using field-level configuration. however, the changes were not reflected in the workspace. To tr...