update field based on two reference fields
Hi Experts, I need to update a choice field based on two other reference fields on a HR case form. What is the best approach for this TIA
Forum Posts
How to add sort by filter on service catalog list item
Hi All,I want to add sort by filter on the servicenow catalog item list.I have added images for my requirement.Pls, let me know how is it done.
Predictive Intelligence - Error
Hi @Lener Pacania1/All,I am exploring PI articles & try to execute Classification, Similarity & Clustering solution in my PDI. However, I have not modified or create any new solutions only trying to execute OOB, but every time I am getting below this...
Resolved! Record producer variables not showing on HR Case when created via backend
Hi everyone, I am creating a HR Case via backend using a HR Service that is associated with a record producer that contains variables. When I create the HR Case via backend, the variables of the record producer are not visible / associated with the H...
Add a custom field to the "Accept Resolution" TO-DO page in Employee Center
Hello! I'm trying to add a custom field to the "Accept Resolution" TO-DO page in ESC. See screenshot to see the page.How do I edit this page to add the new custom field? Which table should I add the new field to? Requirement is to prompt user to sele...
User without access to form appears as 'Created By' in Email Logs for HR Case
We have an Employee Exit form in our system. Whenever a user submits this form, an HR case is automatically created. However, we observed an issue where, in the email logs related to the HR case, the ' Created By'' field shows the name of the user w...
Response template is not visible to even admin users for the custom workspace
Hi, There is a custom HR workspace for which we have created one response template for Lifecycle event table.When we click on response template icon in the contextual side panel even as an admin, no response template is shown to select.Instead, we se...
Auto Close Lifecycle event case , once all child task gets close completed
Hi All, I am trying to auto close lifecycle event case , when all the child tasks gets close completed . I have some activity sets which are triggering after 15 days . So Once all the tasks gets closed completed , I want to close the Parent case. I h...
Resolved! After Change in ESC Header get error notifications
Dear all, I am trying to disable the search from the pages of employee center.Long story short, I tried the following solution.Namely I comment the highlighthttps://www.servicenow.com/community/hrsd-forum/how-to-remove-search-box-from-employee-servic...
ServiceNowをIｄP側としてssoする方法を教えてください（How to sso ServiceNow as IdP side?）
SAML認証を使ってServiceNowをIｄP側に設定し、経理サービスをＳＰ側に設定してシングルサインオンを行えるようにして、サービスナウのプラットフォーム上から経理サービスにパスワードを入力することなくログインができるようにしたいです。その方法や参考になるサイトがあれば教えていただきたいです。また、ServiceNowから経理サービスに提供する証明書はどんなものを使えばよいか教えてください。 英訳 English translationWe would like to be able to ...
Resolved! Display application menu and modules for app created from scratch using AES
Hi, I have created an application from scratch using AES. But I need to display the application and it's modules in the navigation bar. How to do this? Is it by creating Application menus?
Display Shortdescription based on user language in HRTasks
Hi Team, I have created lifecycle event and activities, attached the HRtemplates for HRtasks creation in it. however i want to show the short description of the HRtasks based on the logged in user language. I don't see any option in HR task template ...
Use of HRSD module in App Creation
Hi,I am developing an application using ServiceNow App Engine Studio. It is Employee CSR Application where the employees can volunteer for an event etc. For the employee sign in page, is it necessary to use HRSD module? Or can I just create a simple...
Resolved! How to remove search box from employee service center portal header
Hi, I would need to remove the search box from the esc portal header. Could anyone help me on this please ? Thanks KR Agathe
Email not triggering to opened for
Hi, In my PDI, for "Opened For Case commented" notification I have checked include attachment field. So that the attachments which are added in hr case when commented it has to trigger to opened for person when I check in sys email table it shows it ...
