Want to copy the attachments from parent to child case
I want to know that if we have 5 attachments in parent case and I need an ability to select and copy only 2 out of 5 attachments into child case. Is It possible?
Forum Posts
HRSD Integrations REST API OOB
Dear Friends,I’m looking for some help into HRSD REST API for our third-party application. They would like to explore and utilize our full HRSD Applications.Looking OOB REST API’s where we can expose our Catalogs and categories.REST API OOB where we ...
Use case for Robust Transform map.
Hi, Use case for Robust Transform map. I'm exploring Robust Transform map. Can anyone please tell use case and step by step implementation for Robust Transform map in personal developer instance. Regards, Nivedita
Could not find a record in user_criteria for column related_user_criteria referenced in this update
How to Solve this issue while moving update set to another instance?I created a user criteria from HR criteria and then deleted that user criteria as HR condition was enough to handle it. What to do now?
Resolved! Possible Bug in Document Template – Unable to Delete Header Image
Hi All,Recently, while working with Document Templates, I encountered an issue that I initially thought was specific to our instance. However, after replicating the same steps in my Personal Developer Instance, I noticed the issue persists there as w...
Not able to update Opened for on HR case via business rule.
Hi Community, We have a before insert business rule in place that sets Opened for same as Subject person value when the case is created using integration. It was working fine till few days back, but not it sets Created By value in Opened for field in...
While i am going to create new hr case from hr agent workspace I getting error.
when i try to create new hr case from hr agent workspace i am getting error message even though those fields are filled and added in the form layout of hr case for default view and workspace uib view.Recently stage is cloned from prod and also stage ...
HRSD - List Style
We have a custom check box (Needs Attention) created in the HR Case table . When ever the flag is True , I want that record to be display is Orange color , i.e the background of the record on the list view , in orange color.
Resolved! Business rule and ACL are effeting the portal.
loged in user belongs to HR_Marelli_CN group user can able to view the HR case from List view and China user region user can't see the EMEA region user HR cases. this the requiremet i have wrote the BR for below code. but it is efeting in HR Portal e...
Some Questions on Case Management - HRSD. Thanks everyone in advance
Greeting folks, I am making a business Case and need to do some primary research in order to understand real time utility of Case Management Module under HRSD.I'll be really grateful, if you could answer these: Questions:What specific feature or func...
OOTB Sys Ux M2M Action Layout Item overriden by customized Sys Ux M2M Action Layout Item
I created a custom Sys Ux M2M Action Layout Item for ER cases to add a "Close Complete" button. After doing this:All other UI actions in ER cases disappeared.HR cases were not affected.Even after deleting the custom M2M action, the OOTB actions are s...
Resolved! Create draft cart for other user
Hi,I want to create a draft cart for other user, so I used CartJS API. But after I run this script, this record only show admin's request list, I want this record display under employ B's request list. How can I resolve this? var cart = new sn_sc.Car...
Feedback widget is not working on Employee Center Pro
Hi Everyone,I am trying to add Feedback experience on EC pro portal. I have updated Feedback configuration, feedback definitions for Employee center pro portal and also try to add Experience Flow Feedback on Topic page, Experience workflow feedback w...
Global Search box issue
Hi Community, A interesting case where your help will be much appreciated. In the global search box when i try to search for a ticket - it is able to detect the ticket, and shows me in the dropdown as well about that ticket..but when I hit enter butt...