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New Developer Community Categories

All,Today we made an update to the Developer Community categories to make them more relevant. Below is a list of the new categories.What are Categories?In short, categories are groups of tags. This al...

Knowledge Base Digest: July 27, 2015

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...

Knowledge Base Digest: July 20, 2015

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...

ServiceNow Tips and Tricks

Useful External Websites These sites are some that I have found in my work as a SN developer. These are independent of SN, for the most part, but all have useful info and should be included in everyon...

Updates to the Customer Self-Service Portal

The CSS Portal now provides additional features to help you manage your company's HI users and ServiceNow admins. In the Manage Users page of the CSS Portal, you can see your company's ServiceNow admi...

Knowledge Base Digest: July 13, 2015

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...

Custom Auditing

Auditing in ServiceNow can be a tricky proposition. The sys_audit table is large, and searching it effectively can be a chore, especially if you are doing so in production. ServiceNow has provided us ...

A different way to do data

For years, if I wanted to move data through the system, I would export XML, go to the next instance, import the XML, etc. I never really though about it; I thought this was the way to do it and that w...

Is IT Ready for the IoT at Your Enterprise?

"IT," of course, is "information technology." And "IoT" is the "Internet of Things." But what doe the IoT mean to or imply for IT?The good folks at Progress Software recently published the "State of I...

Knowledge Base Digest: July 6, 2015

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...

Knowledge Base Digest: July 1, 2015

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...

Video Playlist: Reporting in ServiceNow

Learn how to use ServiceNow reporting with this series of videos that explains everything from getting started to managing reports. To run through the full playlist of 6 reporting videos, see our Serv...

Knowledge Base Digest: June 22, 2015

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...