Hello All,We are getting this error when a user trying to open the scheduled reports attachments and some Excel sheets open but there is no data, it's empty sheets "Access to this content denied based on report_view ACLs." When I checked the report_v...
We have a record producer named Access request where we have a variable named Find site which refer to u_cmdb_ci_site table. We need to restrict ABC MSSA responsibility that user not able to select site where responsibility is ABC MSSA.This filter w...
Present i am using the after BR (function executeRule(current, previous /*null when async*/) { var RefNumber = ""; var userGR = new GlideRecord('incident'); userGR.addQuery('u_ref_no', 'STARTSWITH', 'GH'); userGR.orderByDesc('u_ref_no'); ...
Hi,I have written a scheduled job to execute daily at 6 am to add user to one group and after writing the code when I saved it and clicked on execute now button, page refreshes but it do not do anything i.e. script do not executes.But when I copy th...
hican anyone help me with scenario for when ever assignement group is created i need to generate a sc task and assign it to both groups i.e monitoring team and process specilaist team. but below here im getting a sc task for only process specialist ...
After ordering things from the service catalogs,the customer should be able to view the the stock availability. Lets say we have 100 laptops out of 5 laptops have been ordered then i need to see remaining 95 laptops. Please find the below snapshot. I...
Hi Team,We have an SFTP integration with ServiceNow through schedule jobs (import sets)once the import set state is completed with errors it will create an incident and the make import log message as short description - we are able to create incident...
Hi everyone!I have an incident with time card related like this I deleted the time card related with INC0009005 and it makes a comment like this I'd like to change this message comment to another one. How does the system generate this message? I've t...
Hi All,We have requirement - change records are rejected or reverted and creation of scripted metric definition to trigger when a change is rejected or reverted and populate assignment group and work notes in the Value and Secondary Value fields.If s...
Hello experts, Consider 2 fields, a=xyz@yahoo.comb=https://DE-QA-001.servicenow/asdefdd I have to validate these 2 email and URL values in seriver side script Can anyone please help me. I am new to ServiceNow scripting
HI Team, Assignment group should have a reference qualifier as type contains HR. (this is done but)if assigned to is selected first, assignment group with type HR and in which selected assigned to person is part of should be shown.I am able to get as...
Hello experts, consider a JSON which i am receiving through inbound integration and i am using scripted rest apiexample{"incident":"123" , "state" :"2" , "descript":"orange"} First i have to check if the JSON is empty or not 2nd i have to check if th...
When being authenticated via OKTA our users are redirected to the Service Portal page. The was set for all users who are not itil and this update was made via SPEntryPage. We recently updated our OKTA link and now users are no longer being redirect...
Hello All, As we couldn't use custom tables for storing component values, we had to use a custom type field (with a macro) instead of a list collector field for multi selection requirement. Is it possible to have search icon similar to list collector...
