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HI All

basha shaik
Tera Contributor

HI All,

 

i have one Choice field(sub category), and Reference Field(Configuration item).

 

My question is whenever user select under sub category values it's same values shows Configuration item.

 

Please any one suggest 

 

bashashaik_0-1733126353107.png

 

 

 

Thanks ADV

2 REPLIES 2

Sandeep Rajput
Tera Patron

@basha shaik Didn't get your question completely, if you wish to populate configuration item on the basis of sub-category then you need to have a mapping between sub-category and configuration item either in form of key-value pair or database records. You can then fetch this mapping via an onChange client script and a GlideAjax call which will make a call to a Server side script include by provide selected sub-catefory as an input and fetching associated configuration item. This CI then can be populated on the form.

Dr Atul G- LNG
Tera Patron

Hi @basha shaik 

 

May I know why you need CI as same as Sub Cat? Sub cat and CI  are 2 different fields and used for different purposes. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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