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How to show user ID instead of Name

Hi Friends, I have a reference field referring users table. It is populating users name when I select any record in that field. But our requirement is to show userID instead of user name. Please guide how can I set this configuration.  RegardsEvan.

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Evan2 by Kilo Guru
  • 1804 Views
  • 3 replies
  • 0 helpfuls

How to set value on current form using ui action

How to set value on current form using ui action.i have one ui action on incident formwhen i click on it it will open one form with two fields from another tableand when i submit it will capture some fields on that form.but i want it to restrict or c...

shweta14 by Tera Contributor
  • 2653 Views
  • 6 replies
  • 0 helpfuls

Having issue with mandatory fields

I'm currently working on ServiceNow REST API to create Incidents. For that I need to get the fields that are mandatory, so that I  can make them required.  I have already tried getting data from sys_dictionary table but the mandatory fields are shown...

DineshD by Tera Contributor
  • 1407 Views
  • 9 replies
  • 3 helpfuls

Personalize option on service portal list view

I had a requirement. How to add Personalize option on service portal list view, which is one of my requirement .i didn't get related answer for this question. Feature to allow end users to add or remove columns from list view on service portal. Could...

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Community Alums by Community Alums  
  • 933 Views
  • 1 replies
  • 1 helpfuls

Resolved! Notify - SMS no users found

Hello, for Major Incident, I have the Communication Plan Definition set up for Initial communication. The Communication Channels are Email and SMS. The SMS option has a template but the users are not showing up on the workbench. When the Communicatio...

IB98 by Giga Sage
  • 610 Views
  • 1 replies
  • 0 helpfuls

Resolved! Calculate Average Business Elapsed Time

Hi, I have a requirement to work out the average "business elapsed time" which is found on the task_sla table for the last 7 days against each sla definition's and then update a field on the associated SLA Definition with the average showed as a dura...