How i can copy the data from html field and paste into addition comments journal field

[ayan_murshad]

How i can copy the data from html field and paste into addition comments journal field in Incident Table

i want to make html field like additional comments journal field

if I write anything in html field and save form then its automatically paste into activities stream like additional comments  

@Maik Skoddow  

@Mark Roethof  

@Gaurav Shirsat

 @ghaing 

@tltoulson 

 @Ankur Bawiskar   

@Chuck Tomasi

[Sagar Pagar · Accepted solution]

Hi @ayan_murshad,

You can add the HTML text similar to HTML field in additional comments/ comments field.

You need to copy the source code form HTML field and in journal field add it in between [code]....[/code] tags.

Example:

[code]

<p>This is normal text</p>
<p><span style="color: #e03e2d;">This is just text in red color</span></p>
<p><strong>This is bold text</strong></p>

[/code]

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[Sagar Pagar · Accepted solution]

Hi @ayan_murshad,

You can add the HTML text similar to HTML field in additional comments/ comments field.

You need to copy the source code form HTML field and in journal field add it in between [code]....[/code] tags.

Example:

[code]

<p>This is normal text</p>
<p><span style="color: #e03e2d;">This is just text in red color</span></p>
<p><strong>This is bold text</strong></p>

[/code]

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[ayan_murshad]

And How I can paste image + text In activities stream and also i want to set it to customer visible like additional comments 

[Sagar Pagar · Accepted solution]

Hi @ayan_murshad,

Save way. As I mentioned.

I just tried and see the output.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[ayan_murshad]

This is working directedly means i write html code in additional comments it's work 

but when I am trying this from business rule it's not work