How to tell whether a ServiceNow instance is onpremise or on oncloud?

[Mujtaba Amin Bh]

Hello,

How to tell whether a ServiceNow instance is onpremise or on oncloud?

[Deepak Ingale1]

Re: How can I know in what Data-center is located my instance?

This will help you to find your answer

[tony_barratt]

Hi Mujtaba,

As Deepak suggests you can enter stats.do in the application navigator.

and check the output

..

Statistics for: Demo Server @XXXXXXXXX at: Tue Jan 12 00:12:12 PST 2016 (Refresh)

Connected to cluster node: app84046.sjc4.service-now.com:XXXXXXXXXX

Hosted instances will have an app server name similar to app84046.sjc4.service-now.com.

Best Regards

Tony

[Mujtaba Amin Bh]

I have lhr3. Is it a ServiceNow data center?

[Goran WitchDoc]

Where do you see lhr3?

can you paste in the whole first line like Tony suggested above?

for example my dev instance is like this:

Statistics for: Demo Server @ dev11066.service-now.com:80 at: Tue Jan 12 01:19:25 PST 2016 (Refresh)