Instance Help

[Soham4]

Hello All,

My instance https://dev192772.service-now.com/ is not waking up from Hibernation. I just have used my PDI yesterday also. Since then it is not waking up. 

Any help is appreciated.

Thanks & Regards,

Soham 

[AndersBGS]

Hi @Soham4 ,

 as you might know, there is no support available from s ServiceNow in relation to PDI, hence you’re limited to two options:

•  wait, it should come online after some time.
•  If you get tired of waiting, release your instance and request a fresh installation. NOTE, all development that haven’t been backed up will be lost for good.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

 Anders