What’s new in Paris release for ITOM: Predict, Prevent, and Automate across your IT

What’s new in Paris ITOM: predict, prevent, and automated across your IT The world of work has changed with recent events. The ability for companies to accelerate the digital transformation process is...

Event Field Mapping - Part Two (CI Binding)

Hi, This video explains how to do CI binding using event field mapping. Yes it is possible to do CI binding using field mapping. Community Article: https://community.servicenow.com/community?id=commun...

Event Field Mapping - Part Two (Severity mapping)

Hi, In this video you will see how to do use event field mapping to map severity from Additional information field using event field mapping on alert. Community Article: https://community.servicenow.c...

Flow Designer : Mark servers retired if not discovered in 90 days

Hi, This article explains how the CI are retired which are not discovery by discovery in last 90 days. link to update set : https://community.servicenow.com/community?id=community_article&sys_id=53062...

Alert Management Rule : Part Two The Use Case':

Hi, This video is continuation of video : "Alert Management Rule : Part One Overview" link is below. Where we just discussed high level alert management rule and in this video we will see real time us...

Alert Management Rule : Part One Overview

Hi, In this video I have explain hi level overview of alert management rules where we go through how to create those rules, components and sections in this rules. In next video i.e. "Alert Management ...

Event Management : Leverage Alert Correlation and Grouping for Noise Reduction

Event Management : Leverage Alert Correlation and Grouping for Noise Reduction: Explains: R : Rule based Correlation A : Automated Grouping M : Manual Grouping C : CMDB Grouping https://community.serv...

Getting Started with ServiceNow Event Management

Hi Everyone! I have conducted a webinar on "Getting Started with ServiceNow Event Management" . Topics in the video: -Introduction to ITOM -Reviewing CMDB -Fundamentals of Event Management and Event M...

Servicenow to Jeera Integration

Hello developer, I have done unidirectional integration(Servicenow to Jeera) from this video it was very helpful ,detail information is shared by Gaurav from SAAS if you wish to do integration you can...

Alert CI Binding Using CI Identification at IIS Web Server level

Article : https://community.servicenow.com/community?id=community_article&sys_id=1c7eef84db095c10f7fca851ca961989

CI Binding Using CI Field Mapping at Database level

Community article Link : https://community.servicenow.com/community?id=community_article&sys_id=1c7eef84db095c10f7fca851ca961989

Getting Started with Discovery

Hi Everyone! In this video I have explained about "Introduction to ITOM and Basics of discovery". Topics in the video: -Introduction to ITOM -Reviewing CMDB -Fundamentals of Discovery and Mid Servers ...

CI Binding Using Description field to fetch host name

Article: https://community.servicenow.com/community?id=community_user_profile&user=2a131665db1c1fc09c9ffb651f9619fb

CI Binding Using Host Name

Article Link: https://community.servicenow.com/community?id=community_article&sys_id=e768f551db3458906064eeb5ca96192d