I couldn't find the [Save Description] option in the steps when I followed the official documentation to try the alert analysis summary operation. In my environment, I can only copy or refresh the summary generated by Now Assist, and it is read-only....
Hello Experts!I am trying to integrate Servicenow with One Identity Safeguard. And the team of OIS told me that they need from the Servicenow side a HASH Certificate to allow the authentication. Here the question:How can I get the HASH Certificate fr...
Hi, So we have manually installed the ACC Installer and the registry amendments on a few End User Intune Devices. We have a few issues if someone can help us: 1) The ACC Installer - How often is there a release? We will wrap the app as an intune pack...
Hello all, I am trying to configure MID Web Server context and had few queries: 1. What should be Port that needs to be entered in HTTP/HTTPs Port?2. What should be the Authentication Type that should be selected? As per the documentation Keybased wi...
Hi I am creating an ATF test to check that SLA should not attached and no record present in TASK SLA due to certain conditions. And after state of record changes a new SLA needs to attach. BUt in test steps it is throwing an error of following and co...
is it possible to discover and build service maps for SaaS applications like Salesforce.com, Share-point etc.
We are noticing new entries in the Audit History of a knowledge article of Type = Relation. For example Previously, there were only entries of Type=Audit shows old and new value. We did recently enable Table Rotation for sys_history_line that a...
Hi,Discovery schedule used to run 6hours without problem. However, it completes in 6 minutes with "No results returned from probe" error message.Confirmed 10.x.x.0/21 IP subnet is still in-use, no network changes and no firewall blockage.It's happeni...
I was looking for the CMDB table where Service-Now is storing Azure subscription IDs but can't find any. Is there a table for this CMDB class/record?
In Servicenow Prod Instance MID Server User is active and lockout is false but status is down how to resolve this issue then status is up
HI Everyone,I am currently working with the Washington DC version of Discovery and have encountered an interesting scenario related to IRE logs during the discovery process.When discovering SNMP devices or Windows devices using the Identity probe and...
Hi All, We are getting the below issue "Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection" only loadbalancer information is populating,please find the attached image. In discovery l...
When a certificate is expiring in 60 days from the "Valid to" date, a CERT task is created, but we don't want any approvals needed. How do we disable the need for approval?
I have a custom PowerShell activity which executes several API operations. This is working as expected with the inputs I provide. The issue is that I need to execute the API operations using a local application account (not a service account). I prov...
Hi,We are trying to invoke AWS from ServiceNow and need to get signature by using HMAC-SHA26. We want to imitate the methods of encryption from crypto-js. For example, below needs to be coded in ServiceNow scripts: Crypto.HMAC(Crypto.SHA256, dateStam...
