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event managment alerts are getting grouped

Hello Everyone, I have use case as below The alerts are getting grouped automatically based on OOB mechanism of alert grouping. upon checking the alert details we have seen the alerts got grouped as below 'Alerts Alert0020204, Alert0020205, Alert0020...

shital6 by Tera Contributor
  • 629 Views
  • 2 replies
  • 1 helpfuls

How to create a virtual alert for Rule based correlation

Hi all, I have a enabled 3 types of alert grouping. 1. CMDB based2. Automated3. Rules-based CMDB and Automated is creating virtual alert. But Rules-based grouping is not creating Virtual alert. Is it possible to create the same? 

gaurav4sn by Tera Contributor
  • 270 Views
  • 1 replies
  • 1 helpfuls

Question Azure discovery- cmdb_ci_cmp_resource

Hi All, Wanted to understand what this particular cloud table - cmdb_ci_cmp_resource populates in ServiceNow ? Is this discovers PAAS related data from Azure or something else as when we completed Azure discovery for this class the description field ...

Abhishek41 by Tera Contributor
  • 1663 Views
  • 5 replies
  • 4 helpfuls

AWS Data Center Certification

How can we discover certificates installed on AWS Data center by using certificate management?  @thiyagu_j 

CA5 by Tera Contributor
  • 239 Views
  • 1 replies
  • 1 helpfuls

Resolved! Is it a normal search even if the CMDB-CI mark looks different?

Is the difference in CMDB-CI markings related to DNS usage?Is there any problem with the smooth progress when performing discovery due to the difference in the mark? 1> When i train on the lab about discovery of itom, i can see the value this type(ip...

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KyungYun by Tera Contributor
  • 271 Views
  • 1 replies
  • 0 helpfuls

List view change capture in updatesets

Hi All, 2 instances ABC & XYZ on the list view of one table, I have added coulmn10 from available to Selected using personalized list view. column already existed one. After personalized, where this change will capture? because we need to move this c...

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Vinay2509 by Tera Contributor
  • 230 Views
  • 2 replies
  • 0 helpfuls

Network Router / Switch Discovery State Model

Dear community members, I have a question, we are discovering Network Router and Switches. I would like to change the state when Discovery finds a devices to "Installed". OOTB this doesn't seem to be the case, for Windows Servers this works exactly t...

Community Alums by Community Alums  
  • 975 Views
  • 4 replies
  • 1 helpfuls

Resolved! Discover Virtual Appliances running WiNG Based OS

Hello, We have an application that runs on Virtual Appliances running WiNG Based OS. The Wing5 platform manages all wireless access points and their configurations for retail environments. Has anyone discovered WiNG OSs. Is it even possible to discov...

Ragini BG by Tera Contributor
  • 717 Views
  • 5 replies
  • 1 helpfuls

Trouble with discover RHV vms.

Hello, I'm trying to discover my RHV system.Already discover RHV host, datacenter etc but can't discover vms. I checked HorizontalDiscoveryProbe. And there's some problem with IPs.Can't discover Linux host's IP.Please check below HorizontalDiscoveryP...