Hello,I also had difficulty in finding solution for theTask 12: Build Query with Non-CMDB Table.But after a lot of changes I made I got the solution for the same.Here is the Solution for this query:Step 1. Navigate to CMDB Query Builder.Step 2. Creat...
Hello,I am wondering how 'Supported Applications' and 'Capabilities' work together on the mid servers. I am little confused on how workflow activities, flow designers and other Orchestration stuff pick up the mid servers. Does anybody have good under...
Hello. I have a Record Producer that I want to kick off an Incident in some situations and a Request Item in other situations. I believe that I have that part of it programmed and working. My issue has to deal with what displays on the "your reques...
A Manager has created a Visual Task board and its available for him to view. He would like to share this Visual task board to few groups he own. How can we share a visual task board to other users/Groups? Regards, Lakshmi Elangovan
Hi Team,I have recently upgraded to Washington version and I am seeing a issue related to Discover now related link for the server form. When I am going to the windows or linux server form and clicking on the discover now option from the related lin...
Hi, I tried to create an discovery pattern for a network device. I read in a display value of the firmware_manufacturer via SNMP Query. With this name I will set a reference to core_company in CI. If I write the display value in the field via pattern...
Hello everyone, I’m currently going through ServiceNow documentation trying to figure out how event management alert aggregation functions and is indented to function. The problem I’m running into is a lot of the articles are very specific to individ...
Has anyone had issues with services on the service dashboard turning red when there are no open alerts for it? We have seen this several times but it always clears up before we can get on a call with support. So, I am wondering if anyone else has ha...
Hello Experts I have few concerns related to mapped services and their relationship and they are :It will be great help if anyone will answer this.Is there another mechanism which creates the relationships for the mapped app service? Does the paylo...
Hello all, ***DISCLAIMER*** I am truly willing to learn not just asking for a quick fix We implemented Discovery a few months back and brought CIs into our CMDB. However, in attempt to implement service mapping I found the following errors in the dis...
My Question is around the use is Traversal Rules in Tag-based Service Mapping. The maps we are building seem really flat. I have created one that related the DB to DB Clusters, but the other CIs in the map will not relate based on custom rules. Do yo...
Hi, I have Certificate Inventory and Management v3.0.6. installed, but we found this issue:- The certs are discovered on a specific port (let's say 4 certs).- The payload has the multiple Certificates with different Subject, Issuer, etc.- The Certifi...
We have created application : Service Graph Connector for Microsoft SCCMType : JDBCQuery : SELECT explorerfilename0 as filename, resourceid, lastusername0 as username, lastusedtime0 as lastusedtime, TimeStamp FROM v_GS_CCM_RECENTLY_USED_APPS where e...
I am working on a request to limit the number of CIs in the CMDB. Today, when discovery runs, it will discover (for example) an IP Router CI, along with its Network Adapters. The request I received is to prevent instances of cmdb_ci_network_adapter f...
Do the IP Addresses for our instances change when our instnaces are moved across data centers?
