In testing to enable NMAP discovery, we noticed that it will change the class of some of the CI's we have from say AIX Server to Hardware. Hardware appears to be the default. Now granted the items it changes are usually manually created CI's at som...
Hi, We have cloud discovery setup for one of the Service Account, which is bringing Virtual Machine instances as well as Virtual Desktops and uploading them into VM Instance table. We do not want to discover Virtual Desktops from the Cloud Discovery....
Hi,I created a catalog item allowing users to reset the Ad password using the Microsoft AD Spoke. this was working perfectly. but the issue is the Reset Ad password is accepting the password 2way encrypted field as input So in the flow,1)I have creat...
Hello Experts , I have gone through most of the available posts on the community based on the keywords related to Nutanix Discovery but still it's very confusing for me . Could anyone please advise and guide me with the detail steps in order to succ...
Hi all, Could you please help me, to discover Meraki devices (MR44, MR46 & MR56) in Access Point table instead of "IP Switch" table(OOB Functionality). I searched and mostly I could find, need a custom pattern for it, also I could not find OID for th...
Hello Everyone While trying to discover windows servers, Discovery Pattern is failing with the following error. Is there anyone who would know how to resolve this or what is the cause of this happening.
Hello,We have been asked monitor an Azure app with ServiceNow.Suggestion by the Azure development team is to use a "Function App Alert Rules" to be triggered on a certain metrices - my question is can we read the raw metric data from ServiceNow into ...
Troubleshooting the Unresolved MID Server Issue: “No Mapping Between Account Names and Security IDs”Introduction: In our organization, we recently faced an issue with our newly installed MID Servers where the error message “WARNING: Skipping adding S...
Has anyone added computers in AD groups usine OOTB activity packs? Or customised the packs?
Hi All,I am trying to create RITM and SCTASK from HR case record producer using BR script.I have created dummy cat item and added work flow.Now I'm trying to trigger from BR its not working.for cross check I tried using background script its working....
ServiceNow の ITOM - Discovery で必要となるMID Serverの外部通信要件について、公式ドキュメントから読んで解決できない内容があり質問させていただきます。 ServiceNowMIDサーバの外部通信要件は「ServiceNowインスタンスへのHTTPS（TCP:443）のみ」または「ServiceNowインスタンスへのHTTPS（TCP:443）とOCSPレスポンダーへのHTTP（TCP:80）」のどちらが正しいでしょうか。 ・こちらの記事では外部接続要件とし...
Hello Community, We have created business application CI 's manually in service now but it is not showing any mapping like what are the server hosting that application etc . Can anyone help me if creating manual CI is a best practice? If yes, how rel...
Hi Team,I am new to service mapping. We have a requirement to build the service mappings for few services. Few services are present on premises and few are on the azure cloud. What is the approach we have to follow to map the service. When will tag b...
Hi Community,My organisation is looking to implement ITOM and ACC-V in our environment. Looking at the ServiceNow documentation, it appears that ACC-V support Windows 10 Enterprise, but not Professional. Source: https://docs.servicenow.com/bundle/van...
Hello. During the discovery of a Linux Server, I'm facing the problem that HAProxy load balancers are not being inserted in the cmdb_ci_lb_haproxy. I'm getting the error message below, however I was not ablt to find any further information.Does anyon...
