Hi,I have got a new requirement where I need to integrate our Service Now Instance with Twilio:We have configured the below functionality -1. Activate the Notify Plugin and get the Twilio number configured2. Send SMS when a new Incident is created or...
Hi, Do you have an idea if ServiceNow Discovery handles Virtual Routing and Forwarding (VRF)? I want to run Network Dicovery
Hi Experts, I want to know if below application is a paid one as I am unable to install it in my PDI. Can someone please suggest on urgent basis? I am trying to learn cloud discovery. Thanks,Nirmal Sharma
Hi Problem Statement: Multiple incidents are created for the same issue (Disk Warning Usage) through windows cluster; instaed of creating one incident from the cluster they are creating the incidents from all the servers.What is happening in the Sys...
Hi folks, Looking for help on an IP switch discovery issue. We have DELL PowerEdge Switches running in the environment but the Serial Number value is not being populated on the CI record although I can see that it is being discovered in the pattern l...
Hi All,Has anyone utilised and expanded on the OOTB functionality of Certificate Inventory and Management, to include a full end to end solution for certificates?We are looking at streamlining our processes with automation across our certs as there a...
Hi, What is the best solution to maintain CMDB with the old records updated with "Absent" status as a result from Deletion Strategy for couple of classes such as ( Cloud Resource, Switchport, IP Address, Switch Partition , Router Interface , Network ...
We are not licensed for discovery use, or at least not enough licenses to use it. Way back when, we used the HELP THE HELP DESK script where we created a SCCM for it and pushed to all clients. This was MOSTLY just used to capture the person that logg...
Hi, I've duplicateed the database view [sn_itmon_http_entrypoint] to a new one which includes all tcp entrypoints and not just the http(s) ones. I would like to use that view to filter CIs in an ACC policy. The database view configuration is identic...
Hi, I am trying to get a query for the scheduled import of assets from tenable SC to ServiceNow.But I don't know how to create the query to bring the assets to servicenow.
Hi @Sid , While i was discovering iam getting following error.can some one help me why iam getting this error.please refer screenshot error.
Hi, We have cloud discovery setup for one of the Service Account, which is bringing Virtual Machine instances as well as Virtual Desktops and uploading them into VM Instance table. We do not want to discover Virtual Desktops from the Cloud Discovery....
Hi All, I have a requirement where i need to supress the alerts during the change window I have found the event table and also added the CI but that seems not to be working em_impact_maint_ci_list any idea?
Hello Team, How to discover the MSSQL Database Servers into CMDB from discovery and what is the pre-requisite needs to add server and MID-Server level. Could anyone please help on this.
Hello everyone,I'm encountering an issue with the vCenter discovery process. While the VMware vCenter Instances are successfully updating with the latest discovery data, none of the ESX servers are reflecting the most recent discovery date. Although...
