The Serial number on some - Not all Windows machines - Physical are pulling in the Baseboard serial number instead of the Bios or Chassis. How do I set to discover the correct serial number?
When filing a CHANGE or INC > Search to select CI Name > One name has the FQDN included in host name and one does not. appears to the user there is a duplicate - but to ServiceNow they are different. Anyone else have this issue and how did you res...
Hi folks, We have successfully installed a MID Server on our client's Windows server, but it somehow has not appeared on the MID Server table in their instance. After the installation, there appeared a record on the Server Issues table that stated th...
Hi All,I'm facing an issue at present where we use various load balancers, some F5s, some netscalers, etc. However, the netscaler records are not being detected as duplicates. Yes, I've read through the ServiceNow blogs/forums re de-duplication, but ...
We created reconciliation rule in computer to only allow datasource with priority ( SCCM ,ServiceNow , Importset and Manual entry)But I could see SG-Intune source updating computer records , how its updating ? any idea
Hello All, There is a auto upgrade happened in our instance and midserver show as below. Discovery also not getting completing.Could you please help me on this
Hi all, I need to setup discovery to create SQL Express Instances in their own CI class. I have created the new SQL Express class as a child of the MSFT SQL Instance class. But I'm struggling with the discovery side. Do I need to create a new Cla...
Hello community!When running the docker pattern error , The error is MISSING DEPENDANCY So , I have removed the hosting rule to create new oneBut now it gets following errorI need to know, how to create hosting rule for valuesPlease help!
Hello Team,I am trying to add list of records [ which are navigating to respective records ] on a form section of a policy exception form. Please can anyone suggest me the best approach to get this done.Thank you very much in advance.. Thank youPrajw...
Hi Experts,My Requirement is to call external API and render the data and show in mobile screens could anyone help with this.
What information do I need to obtain for connecting to a storage when Discovering storage.For example, when I discover a server, I need to know the account and password with admin privileges on the server side. What does storage ?If there are any ref...
Is it possible with OOB Event Management/Operational Intelligence features or Store plugins, to get Metrics from Vmware Aria Operations, aka vrops?
All, Just curious if anyone else has seen this issue before, and if so if there are any suggestions for dealing with it. Occasionally we are seeing a situation where Service Mapping running against Database Servers is causing CPU usage on the target...
Dear experts, During an exercise with the Export sets, we found that the files are getting exported, but the "export" folder sits within a strange folder structure. Please take a look at this path and kindly advise, why this is so. C:\ServiceNow ...
Hi All,We do not have "sn_si.analyst" role added to property "glide.ui.can_search" but still analyst user's are able to see global search option.Please suggest what can be the reason.Thanks
