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Not able to see service mapping map

Hi, I am trying to config service mapping for application, but I am getting below error related to windows credentials: "Service Mapping triggered the horizontal discovery to find the host 10.*****., because this host was not in the CMDB. The horizon...

admin60 by Tera Contributor
  • 1100 Views
  • 13 replies
  • 1 helpfuls

Translation of configuration item

Hi , I need to Translate the configuration item application(CMDB_CI_Appl) values listing in the servicenow portal with Dutch and French. Please let us know?

karthik65 by Tera Guru
  • 369 Views
  • 4 replies
  • 0 helpfuls

Mid-server CPU usage data not getting in to instance.

Hi,I have two mid-servers installed on two different host machines.For one of the mid-server I am getting CPU usage data in instance on "Dashboard". However, for another server I am not getting the CPU usage data. Only difference between two mid-serv...

Rahul Jain5 by Tera Contributor
  • 825 Views
  • 8 replies
  • 0 helpfuls

Unable to get the data into the sensor from probe

I am getting the probe response for a SSH command which is mentioned below when i create a sensor attaching this probe and try to fetch the result.output() it says as "undefined" but in input response i could see the xml output...I added the allow un...

HareeshPVR by Tera Expert
  • 321 Views
  • 1 replies
  • 0 helpfuls

How many mid server require for AWS and Google cloud discovery

Hi experts, !!!Urgent solution required!!! We have the new project coming up soon for AWS and GCP, and I got the duty to discover resources over AWS and Google cloud. Unfortunately, people of aws and GCP people don't have idea of servicenow so I need...

Shivam10 by Tera Contributor
  • 1355 Views
  • 4 replies
  • 2 helpfuls

Populating Azure Tag value in CMDB

Hi, In my Azure account I have some VM's and each of VM's have asset tags , for eg. Company Location tag which is used to store location of my company . Using Discovery I have achieved cloud based integration of Azure - CMDB . But for every Virtual m...

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Alias by Tera Contributor
  • 3544 Views
  • 19 replies
  • 6 helpfuls

ITOM Remediation - Run Action on Network Device

Hi,I have to run a remediation action on a network device.I have already configured an action in the past to clean the disk space of a Linux server via ssh step that executes a mid server script file on the target host.Now, to run an action on networ...

How to include Network devices in Application service map

We want to have network switches, routers, and firewalls that are in the communication path of the application servers. We are implementing a service mapping in our organization, and while we can view the application map and its relationship with the...

pooja_09 by Tera Contributor
  • 837 Views
  • 1 replies
  • 0 helpfuls