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Cleanup Orphan CI

Hello.We have recently gotten to the point of starting to work with cmdb health, and as part of this, automating retirement of CI's. Following the last section of KB1584797, activating Cleanup Orphan CI's, I'm wondering about your experiences. We did...

About Order Guides in Service Catalog

When you create a service catalog order guide, you can set up a pre-built service catalog from the order guide you have created, so that you can set the order guide to the service catalog and screen-transitive settings, but do you have OOTB functiona...

Resolved! Convert JSON Payload into a Table in Flow designer

Hi Team,I have created a custom action which connects to an oracle data base and run a SELECT query to get the records from a specific table.  Now the problem is, the response is in JSON format and i need to convert it into a table format to email it...

PavanBV_0-1715016056911.png
PavanBV by Tera Guru
  • 1388 Views
  • 6 replies
  • 1 helpfuls

Discovering Windows OS installed programs

My question is, how can I make discovery show installs like Notepad, stickynotes, calculator, solitaire etc.The ask is for these to show up under software installations

shembop by Tera Contributor
  • 541 Views
  • 2 replies
  • 0 helpfuls

Resolved! ACC-V for MacOS - Computer Name vs Local Hostname

Hi Community,We have configured ACC-V to bring in endpoint information in CMDB and everything seems to work pretty well. With this said, we are experiencing an issue whereby in the Computers table some MacOS endpoints have a name of <Computer Name> a...

CMDB health Metric status

When I configured my KPI metrics and i scheduled the job i realizes at the Cmdb health metric status Metric-Correctness Status- Daily time out please and Active-False same thing with stalenessMetric-Staleness Status- Daily time out please and Active-...