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Hi Community, We are working on one issue where values are updated on the "cmdb_key_value" table, but these values are not updated on the Virtual machine instance table under the All tag values. Please suggest some troubleshooting steps so that the ...
Hello Experts,Good day!!We are pleased to announce the return of ITOM Session 3. This time, we will be conducting a practical session on the ServiceNow Instance for CMDB and Discovery.We kindly request everyone to join us on March 31st, 2024, at 12:0...
I have an issue with Juniper routers where their routing engines use the same serial number as the chassis. This is resulting in the same CI flipping names (router-re0 and router-re1) and IPs. One option that was brought up was to update the serial n...
Looking for documentation to install MID server for AWS discovery.
I can't imagine the explanation of Functionality Criteria in this document well（Create a Discovery behavior (servicenow.com)）, so please let me know.For example, if a domain that you want to execute on "WindowsOnly" wants to execute only on "MID1" am...
Hi All, We have a requirement to create a Service Map for ServiceNow application.We have been able to create a map using different Application Services such as ITSM and ITOM which is then linked to mid server etc.Is there any way we can connect Activ...
Hi AllI got requriment where I need to manage LinuxServer kernel version information, which is not currently implemented in OOTB also I want to get command to manage kernel information in the extension section of Discovery Pattern and creates extensi...
We recently upgraded to Tokyo. After that mid servers are not working. The status is up but whenever I try to test the credentials I am getting an error. Get-ChildItem : Cannot find path 'C:\ServiceNow\MIDserver\TST MID\agent\scripts\PowerShell\Diagn...
Hi All, I am getting the events from the GCP but the severity is not populating due to which alerts are not getting created but some events are popoulating the severity I am not able to understand how to solve the issue for the events in which severi...
I do not see a convenient option to change the case of the computer name that is imported from SCCM to lower case. Everything else that is importing into ServiceNow is being converted to lowercase. Discovery properties are set to lowercase. Sin...
Is vCenter Version 8.0 Update 2b supported for Discovery?
Hi All, How do you actually define your entry points? I've a number of applications running in the organisation that are only consumed by the end user via an EXE file. There's no web-based entry point for these applications. For the life of me, I can...
@thiyagu_j We have started Microsoft Automation for Certificate Lifecycle Management. For which need to know how can below setup be done? The Microsoft Gateway user needs the following permissions:CredSSP needs to be configured on the CA and MID Ser...
How can we discover certificates installed on AWS Data center by using certificate management? @thiyagu_j
non-IT services within ServiceNow?
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