For the testing we installed the agent client collector and then again we uninstalled the agents to check it get deleted then we tried to installed the agent client collector in the same laptop but now this time after successfully installation it is ...
Hi experts, !!!Urgent solution required!!! We have the new project coming up soon for AWS and GCP, and I got the duty to discover resources over AWS and Google cloud. Unfortunately, people of aws and GCP people don't have idea of servicenow so I need...
Hi, In my Azure account I have some VM's and each of VM's have asset tags , for eg. Company Location tag which is used to store location of my company . Using Discovery I have achieved cloud based integration of Azure - CMDB . But for every Virtual m...
Hi,I have to run a remediation action on a network device.I have already configured an action in the past to clean the disk space of a Linux server via ssh step that executes a mid server script file on the target host.Now, to run an action on networ...
In event management settings closing alerts was set to resolve incidents automatically but i see no incidents getting resolved though the alert is closed?
We want to have network switches, routers, and firewalls that are in the communication path of the application servers. We are implementing a service mapping in our organization, and while we can view the application map and its relationship with the...
Hi Need to disable the auto closure of Tool generation incident if it was MIM promotedIt means after event and alert when the incident get created and the it get promoted to MIM then after the In progress state we can manually change the state to re...
Have any of you run into issue that scheduled discovery job returns Windows - Classify probe with empty result. However, if you manually run discovery against these IP, then it will return information just fine.
Has anyone tried discovering Storage devices via SNMP? Were you able to discover and populate enough information via SNMP? What permissions/access were given?
Hi Folks, is there a discovery pattern specifically for vmss that I can turn off? We do not want to manage them.
Our users are keen to have inactive network adapters being populated under a CI (IP Switch). Is it possible for discovery to discover and populate the data for the inactive network adapters/vlan ?
Can the discovery on IP Switch discover inactive network interfaces?
When discovering a firewall device, when the discovery is completed, the firewall device has downstream relationships formed with CIs from other country/region. How can this be rectified so that the relationships are showing correctly?
Can anyone guide me on how to create a report that evaluates the efficiency of each discovery source in terms of the number of CIs discovered per run?
