Hello, We are going to use SCCM for EUCs and ITOM-Discovery for data center discovery. But discovery finds all ip enabled devices means it will discover and update all EUC data as well in to ServiceNow. How can we exclude EUCs data in ITOM discovery ...
Hi Experts, We are using SG-SCCM to pull data for our computers as well as softwares, we have SAM plugins installed, what we have observed that last_scanned attribute not getting populated for SAM softwares in cmdb_sam_sw_install. One more observatio...
In testing to enable NMAP discovery, we noticed that it will change the class of some of the CI's we have from say AIX Server to Hardware. Hardware appears to be the default. Now granted the items it changes are usually manually created CI's at som...
Hi,I created a catalog item allowing users to reset the Ad password using the Microsoft AD Spoke. this was working perfectly. but the issue is the Reset Ad password is accepting the password 2way encrypted field as input So in the flow,1)I have creat...
Hello Experts , I have gone through most of the available posts on the community based on the keywords related to Nutanix Discovery but still it's very confusing for me . Could anyone please advise and guide me with the detail steps in order to succ...
Hi all, Could you please help me, to discover Meraki devices (MR44, MR46 & MR56) in Access Point table instead of "IP Switch" table(OOB Functionality). I searched and mostly I could find, need a custom pattern for it, also I could not find OID for th...
Hello Everyone While trying to discover windows servers, Discovery Pattern is failing with the following error. Is there anyone who would know how to resolve this or what is the cause of this happening.
Troubleshooting the Unresolved MID Server Issue: “No Mapping Between Account Names and Security IDs”Introduction: In our organization, we recently faced an issue with our newly installed MID Servers where the error message “WARNING: Skipping adding S...
Has anyone added computers in AD groups usine OOTB activity packs? Or customised the packs?
ServiceNow の ITOM - Discovery で必要となるMID Serverの外部通信要件について、公式ドキュメントから読んで解決できない内容があり質問させていただきます。 ServiceNowMIDサーバの外部通信要件は「ServiceNowインスタンスへのHTTPS（TCP:443）のみ」または「ServiceNowインスタンスへのHTTPS（TCP:443）とOCSPレスポンダーへのHTTP（TCP:80）」のどちらが正しいでしょうか。 ・こちらの記事では外部接続要件とし...
Does anyone know what the purposes of the glide.discovery.allow_loopback_adapters property is (which once worked for Router Discovery) when step 47 in the SNMP - Identify Shared Library removes network adapters with empty MAC Addresses? fyi...Loopb...
Hi, Where can I find a list of all OOTB CMDB classes and their attributes? I've searched the documentation but could find anything matching. Thanks.
Hello All, We are currently building our CMDB. Have used ServiceNow discovery to discover our IT Infrastructure. Found close to 300,000 CIs(which is a lot). Is there a mechanism we can use to control what kind/eligible CIs to be discovered into CMDB?...
Shazzam probe input payload doesn't have the result for all the IPs in the provided IP range. Because of this, certain devices are not discovered. When we individually scan the missing IPs, we are able to discover the devices. Your help is much appr...
Hello Experts, When I have created the Alerts from the event. Incident Number is not showing in the task field of alert form, instead of incident number something different is showing. When I am clicking on the i button next to task field Incident fo...