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Storage Volume Discovery

We are investigating the storage volume class in the CMDB and found that the following class are not populated:NFS File SystemSMB File SystemFile System SnapshotNetapp VolumeNutanix Storage ContainerRubrik Volume GroupCan anyone point me to the right...

HH10 by Tera Contributor
  • 685 Views
  • 1 replies
  • 0 helpfuls

Mid server not connecting target port 135

We have 2 mid server and using discovery for one device and one mid server was connecting target port 135 an discovered And another mid server not connecting port 135 Even I tried using command prompttelnet 10.0.0.1 135 is not working for one mid ser...

sukran by Mega Sage
  • 595 Views
  • 1 replies
  • 0 helpfuls

Closing a Primary Alert

Hi, When we are closing a primary alert, it is also cascaded to secondary alerts. How can we reflect the mandatory fields like business service, assigned to and assignment group of the primary alert to the secondary alerts prior to closure? Regards,M...

sanche1 by Tera Contributor
  • 355 Views
  • 1 replies
  • 1 helpfuls

How to Download Attachment from a URL

Spoiler  I have done a third party integration. They are sending a URL which, I store in a URL field. Now, how can I download and attach the file in existing record? 

testp21 by Tera Contributor
  • 724 Views
  • 1 replies
  • 0 helpfuls

CI Change OOB Classification

If I have several classes of CIs that I want to classify as higher-order (e.g., Oracle Instance --> Database Instance) and some to a different class (eg. Linux Server --> UNIX Server), what is the best mechanism for me to do this? How would I go abou...

MMGF by Tera Contributor
  • 371 Views
  • 2 replies
  • 0 helpfuls

authentication for integration with google calendar

I am integrating SN with G-Cal, when a catalog item is submitted, it should create an event in google calendar. There are 2 methods of authentication and my questions are in red below.Oauth - The issue with the oauth method is:It probably expires and...

AGSN by Tera Expert
  • 438 Views
  • 1 replies
  • 0 helpfuls

SNMP Discovery of Windows Servers

Hi  I would like to discover Windows servers using SNMP :- SNMP credential works fine for servers - I prioritized SNMP classification over Windows classification  However , when i try to discover a Windows server , the process failed after SNMP class...

Turned OFF VM instances causing impact on ITOM licensing

Hello Experts,We have a situation where Turned OFF VM instances are causing ITOM licensing impact. We need to run discovery on Vcenter to discover physical hosts (ESX/ ESXis). However along with it all VM instances also gets discovered.We have turned...

sbhayani by Tera Contributor
  • 1211 Views
  • 3 replies
  • 0 helpfuls

Rest API Message

Hi All,  We have a requirement to delegate mailbox to user. For this we are using Microsoft Graph REST API v1.0. (https://learn.microsoft.com/en-us/graph/overview?context=graph%2Fapi%2F1.0&view=graph-rest-1.0) I have created an action where I will be...

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