Resolved! Storage Discovery
Hi Experts, Could someone help me to know what is the advantage of storage discovery . What benefit does storage team can leverage by putting the storage components and the relationship in CMDB?
Forum Posts
What is the best CI relationship to create between a Server and an Application Service like LDAP
I am having a lot of trouble building CI relationships between servers and different standard application services most if not all servers should have (e.g. LDAP, DNS). Relationships I have used present the dependency models in strange ways that see...
Classification criteria for new CI
Hello! I have a few Linux SuSE servers and I'm trying to land them in a newly created CI class for SUSE servers only. I have created a new CI Class "Linux SuSE" in CI Class Manager, which extends from "Linux Server" table. Then, in the CI Classific...
Mid Web services extension listener is not starting
Mid server extension event listener is struck with starting status , it should be in startedany idea why its struck with starting? it seems it been a day in same status
How to trigger "ci.change.unplanned" event to create an Unauthorized Change Request
Hi,I'm researching about Unauthorized Change request, but i don't know how to trigger or use this in ServiceNow.I have already read document of ServiceNow but i'm still not use it.Does anyone have any experience in implementing this and willing to sh...
[Event Management] Update Business Rule in Event Table
Hello. I need to create a Business Rule in the Event [em_event] table. It should be a "update" Business Rule which will run a script after the Alert field has been populated. However, it does not work. An "Insert" Business Rule does not work: althoug...
Resolved! Map Service Account to a resource discovered from cloud like VM
Hi All, I have a requirement where I need to add a field Service account and that should be populated for all the resources discovered from cloud schedules. Populate the Service account field on a VM which is discovered from AWS/GCP/Azure Please hlp ...
Query related to service mapping in ITOM
Hi Folks, Please someone help me on service mapping, we want to pull application(web applications) which is located on Azure Virtual machine and its attribute ( applications column name such as application Name, Server name, Software used and it's ve...
Windows discovery is not completing and got stuck in classification phase
Hi All, When we run quick discovery, some of the Windows IPs are experiencing issues, and the discovery process becomes stuck in the classification phase and the status of discovery is not completed. Can someone help us if any of you have experienced...
Operator workspace on NOC display
We are wanting to put up the Event Management - Operator workspace on our NOC display. My first issue, even with an account that can access, how can we make that workspace stay logged in for 24/7? Any ideas? 2nd issue, how to automatically redirec...
Resolved! Is there a way to require ServiceNow discovery to use NTLMv2?
Hello! Is there a way to require ServiceNow Discovery to use NTLMv2? The service account is using NTLM v1 authentication. Could this be changed to Kerberos/NTLv2? Steve.
Is there a way to monitor Azure Linux Credentials That keep getting locked after Discovery
I have Azure Linux machines where it relies on AD joined account for Discovery. The problem is only realise it is locked when some one tells me that server has not been mapped . I then have to get AD team to unlock the account.1- Is there a way to v...
Configure an endpoint/website check using ACC
Hi, everyone! Did anyone use ACC to create a check for either availability or performance (or both) for an external endpoint (website)?I know that in theory you can do it using definitions with ACC-M but I can't find more information on this. Thanks,...
Related to Discovery
When i created a new schedule am encountring the issue that is "couldnot redirect to the discovery status" and below i had attached error screenshot also, so please provide me the proper solution.
