ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Create Change Request report with Configuration Items for Dashboard

I have a requirement, I nee to create a report on Opened Change Requests, Last 7 days, display configuration items and the report needs added to a dashboard with an interactive filter to filter the configuration items. I can create the report fine, b...

ci Interactive.png
Gemma4 by Mega Sage
  • 1383 Views
  • 1 replies
  • 1 helpfuls

How to disable trigger type for a Discovery schedule?

I need to disable trigger type in discovery schedule. But when I navigate to sys_trigger table, the option to change the trigger type to Disabled in graded out. Is there any other way to disable the trigger for the schedule

VM attribute not getting populated from discovery

Hello comunity, There is a custom attrbute we have in vm server table where we didnt get the value of this attribute from discovery for previous month. Please tell me how may i start the troubleshooting?I checked the credentials table in service now ...

Store App for Managing vCenter Tags?

Hello, I am looking for OOTB process for attaching/removing etc. tags for VMs on vCenter from ServiceNow. Anybody aware of any existing apps that could achieve this rather than using REST API calls? Thanks!

RK25 by Tera Guru
  • 603 Views
  • 2 replies
  • 1 helpfuls

Filter for Configuration Item

Hi All, There is a requirement to show the alerts by specific family/service/service offering on a dashboard.we do not have any field which can identify the family/service/service offering on the alert. Is it good approach to give the filter for 'Con...