Hi Experts, Can someone help me understand as why I am just seeing a line when I click on XML payload of any record from ECC Queue. while in all other videos or tutorial what I see is a formatted XML document when they click on XMLPayload button. See...
We are trying to set up service mapping from the Kubernetes service. The service doesn't have a tag but they have labels. This is the data is: Key = kubectl.kubernetes.io/last-applied-configurationValue = {"apiVersion":"v1","kind":"Service","metadat...
Hello, I currently have a MID server running on linux.Surprisingly, I see under "MID Server Issues""PowerShell path not configured"Where does this message come from?I don't want to discover Windows systems! Just Credential-based SSH and SNMP. Thank y...
Hi AllWe have few ESX servers which are marked as Retired manually by the corresponding team after decommissioning them. But when Vcenter discovery happens, MID servers are marking those devices Install Devices status back tp Installed. Is this an ex...
Hello Guys, I have added CI(s) manually to some Service Maps produced by Service Mapping (as per Manually add CIs to an application service (servicenow.com)) and now I need to quickly know what CIs I have added. How can I get/create a report or is th...
var name = "Test";var server = "Keeper";var command = 'keeper record-add --title Sample Login --record-type login --folder XXXXXXXXXXXX login= password=$GEN url=https://www.google.com "License ID"="9ACB123" url.AlternateURL=https://amazon.com';var ec...
Hello Folks, we are facing issue in storage discovery. can anyone help here to fix it. error message and snap for more. 1.message from Horizontal log- Storage Discovery error => : Identification Engine: Discovery status is FAILURE, Identification s...
Hello Everyone, We are trying to discover VCenter appliance in ServiceNow, version: Version:7.0.3. VMWare admin has added the desired user in VCenter with read-only, license-admin role.We are able to see that during the discovery "cmdb_ci_vcenter" i...
Hi,Is there a way to exclude events from CIs which are not operational, or which are not found in the CMDB? Thanks
Hi, We have few printers and those are classifying as Network devices. I am new to this, could you please help me the troubleshooting? I saw, we need to change class to reclassify it ( by changing its class manually ), but if we do that, in next dis...
Hi all, We ran Discovery on 2 IP addresses: one for an application server and the other for a database server. The application server depends on the database server and both servers are Linux. When Discovery is run, both servers are correctly create...
I am able to discover UPS but not all and I am not sure which credentials it is accepting. Could you please help me to understand what is the credential type for UPS? Few UPS are not reachable and for few UPS, I am getting warning as "Alive Not class...
HiWere you able to fully discover Juniper SRX550? If yes then does adding of MIB/OID is required?I'm asking because in my case the device can't be classified. 1. I found that Juniper Firewall classifier has 2 criteria: and as I check logs I see that...
Hi All,Can anyone help hereone ticket reassigned from TFMC ticket (TFMC- INC3247048) to CG queues again and got new ticket in CG snow (CG- INC2509722). But old work notes history is not reflecting in new CG ticket and Only Additional comments notes i...
I am setting up OCI cloud discovery. The service account is validated and I have created schedule. The schedule to check datacenter is working fine. But the after schedule to discover the VM is getting canceled. Error : The Discovery range is empty. ...
