When I discover Wireless Lan Controllers they get categorized as "IP Switches". Discovery works perfectly except for this. What's the easiest way to create a "Wireless Lan Controller" class and have these set to this class on discovery and have it wo...
I have a multi-row variable set with internal name "appuser_mrvs". The MRVS has a reference variable "appuser_var" that pulls record from the sys_user tables. I wanted to drive approvals based on the users identified in the "appuser_var" variable, ho...
Hi there,Is there a way to obtain a list of all classes discovered on the instance?To understand precisely which class is being discovered, we can sort the [cmdb_ci] table by the Discovery Source field or by the created by/updated by field, leaving o...
I am running Discovery on an IP Address and I get Active, now Classifying from Shazzam, then Classified, now Identifying from SNMP and then I get Script error in sensor: TypeError: Cannot read property "items" from null from HorizontalDiscovery Prob...
Hi, Can someone please help me in listing down what all applications comes under AiOps for ITOM and the plugins/store applications that need to be installed for them? Thanks
Hi everyone I have been battling all day to figure out how to kick of a flow as soon as a specific catalog item has been used in the service catalog. The flow itself is very basic but I have never used flow designer before. What must happen is this:A...
Hi All, I would like to know what is the difference when we use ACC-V vs SCCM service Graph connector to pull the device information?
Hello,Is it any issue to install Powershell ExchangeOnline module directly on MID server, so that scripts can use commands from this module? Are there any recommended steps apart steps from Microsoft (common steps to install any module)?
Hi Community, We are working on one issue where values are updated on the "cmdb_key_value" table, but these values are not updated on the Virtual machine instance table under the All tag values. Please suggest some troubleshooting steps so that the ...
Looking for documentation to install MID server for AWS discovery.
We recently upgraded to Tokyo. After that mid servers are not working. The status is up but whenever I try to test the credentials I am getting an error. Get-ChildItem : Cannot find path 'C:\ServiceNow\MIDserver\TST MID\agent\scripts\PowerShell\Diagn...
I do not see a convenient option to change the case of the computer name that is imported from SCCM to lower case. Everything else that is importing into ServiceNow is being converted to lowercase. Discovery properties are set to lowercase. Sin...
Hi All, How do you actually define your entry points? I've a number of applications running in the organisation that are only consumed by the end user via an EXE file. There's no web-based entry point for these applications. For the life of me, I can...
@thiyagu_j We have started Microsoft Automation for Certificate Lifecycle Management. For which need to know how can below setup be done? The Microsoft Gateway user needs the following permissions:CredSSP needs to be configured on the CA and MID Ser...
We have been seeing an issue where Linux devices that are using the Linux distro Rocky all get classified as a generic "GNU/Linux" operating system, we assume this is because Rocky does not exist as an option within the 'Linux - Distribution' pattern...