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Microsoft Azure AD user provisioning

Hi, We have a requirement to integrate ServiceNow with Microsoft AZURE AD for automatic user provisioning. In our case, we already have LDAP that imports users. However, we are moving away from LDAP to Azure AD for user provisioning. We would like to...

Supriya B by Tera Contributor
  • 321 Views
  • 1 replies
  • 0 helpfuls

Azure Subscription Discovery fail with an error

When I click  on Discover Datacenters It shows this error 'Error :Failed to process the payload for translator List_Datacenters_Response_Processor com.snc.cloud.mgmt.modules.svccatalog.orchestration.BPOException: Failed to process the payload for tra...

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____39 by Tera Contributor
  • 650 Views
  • 4 replies
  • 1 helpfuls

Agent Client Collector Visibility Issues

Running into an issue where the status shows up but the host data collection shows 'collection failed'. I am able to run discovery against that same device and gather details without issue. 

Hardware Asset - State & Substate

For a hardware asset, how do I add a new substate to an existing state, and how do I add a new state?   Want to use the "stockroom" feature and have a custom value for something that is "in stock".  Replies are appreciated.  Thanks.

KenMoore by Kilo Explorer
  • 2397 Views
  • 3 replies
  • 0 helpfuls

S NOW with sap grc integration.

Need to link a SAP GRC request with a SNOW request we have couple of options and process flow is Option 1Save a SNOW request --> on save , trigger a SAP GRC ARM (ACCESS REQUEST FORM) (synchronous call ) and get the GRC#.Trigger a url using this grc# ...

Resolved! Integrating Aws with Service Now Via MID Server

Hii Community, Hope you all are doing well, I need to integrate. ServiceNow with Aws via Mid Server, so please let me know what the best practice or steps for accomplishing this task.  Thank you. Yours Sincerely, Zaid M Khan (gs.info.Servicenow Devel...

Zaid Mansoor by Tera Contributor
  • 1098 Views
  • 2 replies
  • 1 helpfuls

Extract Alert Management Rule

Hi,I am looking for an easy way to extract my Alert Management Rule so a human can understand it.A way we can document what we have done into a confluence type of page.Thanks

George18 by Tera Expert
  • 141 Views
  • 1 replies
  • 0 helpfuls

AIOps Alert Remediation Flows

Hi,What does the svcName (service name) variable refer to? What should I specify there?Besides the hostname and svcName, are there any other prerequisites for Alert Remediation?If anyone has any real-time scenarios or demos related to Alert Remediati...

backup server discovery

Hi All, We have some back up servers of make & model as Veritas & Flex 5340HA. Can this be discovered  via ServiceNow discovery.

KanishkaRoy by Tera Contributor
  • 638 Views
  • 4 replies
  • 0 helpfuls

My Vcenter is not discovering some ESX Servers

Hi All,  My VCenter Discovery for ESX Servers is not working fine.  I am on San Diego Patch 3 on all my instances (PROD, UAT and Dev) Now, the VMware credentials i am using for VCenter discovery have admin previleges. Also, it is not a case where the...

kauzi007 by Tera Contributor
  • 597 Views
  • 3 replies
  • 0 helpfuls