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Resolved! Discovery - Invalid Password Characters

Hi, I have an integration with CyberArk to retrieve all password used by our Discovery jobs. Is there any special characters not supported as part of the password?If so, is there a list of non-supported characters for ServiceNow Discovery passwords? ...

Canjura by Tera Expert
  • 1596 Views
  • 3 replies
  • 2 helpfuls

How to exclude VMs from being discovered?

Has anyone known how to exclude VMs from being discovered? We have a requirement to exclude dev/test VMs from being discovered to align with our ITOM licensing quota.  Currently, we have a vCenter discovery schedule that runs daily. I tried adding th...

Xeretni by Giga Contributor
  • 2924 Views
  • 6 replies
  • 1 helpfuls

Resolved! IRE - Reconciliation priority vs Data Precedence order

I'd appreciate some clarification  between the priority field on the reconciliation definitions tables and order field on data precedence table in the IRE application. They seem to be doing the same thing, giving preference to what data source can up...

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Abbey2 by Tera Expert
  • 5256 Views
  • 3 replies
  • 6 helpfuls

Mid server stuck with validating state

Installed Mid Server in both Linux and Windows hosts. After successful installation and configuration. Status is Up in Midserver dashboard but when we validate, it is showing as Validating and not changing to Yes. I have followed the steps mentioned ...

Discover and Cisco Nexus Switch's Virtual Device Context (VDC)

Hi All! We are trying to determine if discovery pulls in the information about Cisco Nexus Switch's Virtual Device Context (VDC)s when discovering the core or manager Switch? Or does it only discover the switch in question?And each switch must be dis...

Shane1 by Tera Contributor
  • 2555 Views
  • 2 replies
  • 0 helpfuls

How to hide list context menu UI action for particular table

How to hide list context menu UI action for particular table. I want to hide " Assigned to" ui action for change request table. added this condition in the ui action   current.sys_class_name != 'change_request' but it didnot work for me. Even i tried...

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jananiv by Kilo Explorer
  • 4986 Views
  • 7 replies
  • 0 helpfuls

PowerShell Integration Issues

Hi all, I am attempting to run a simple PowerShell script and I'm running into various issues. We have a service account set up and that account has access to the mid-server. When manually remoting into the mid-server as that account, I can run Power...

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DylanB by Tera Guru
  • 2691 Views
  • 5 replies
  • 3 helpfuls

CI Classifier - How to change class of discovered server

Hi - I want to classify all Linux Servers as UNIX servers. I thought that all I had to do is go to the UNIX Classification for Linux and change the Table to cmdb_ci_unix. This did not work as Linux servers are still going to cmdb_ci_linux_server. The...

MMGF by Tera Contributor
  • 1287 Views
  • 2 replies
  • 0 helpfuls

Http Post call in pattern designer

Hi, How can I pass the username and password in the HTTP POST call? Credentials are already added into the credential table.ThanksRicha 

Richa19 by Tera Contributor
  • 858 Views
  • 1 replies
  • 0 helpfuls

Resolved! Powershell probe not using credentials

New to discovery, and stumped by this issue. Consider: midserver1 and midserver2. both have parameter mid.powershell.local_mid_service_credential_fallback set to false.midserver1 service is running as account cmdb_discovery.midserver2 service is runn...

djp3492 by Tera Expert
  • 4343 Views
  • 6 replies
  • 0 helpfuls