Hi,Currently, we have an implemented "Inventory Scanning" Form which is a 'discovery-like' application. On that form, we are requiring someone to input the ip address of the targeted hostname and they will select the nearest location which is basical...
Hello Everyone , can anyone help on this? what is the use of CI IPs-related list use of Router?when i update the ip address its not updated. after that I just updated it manually but but still its showing no data how is it possible and can anyone exp...
I am in process of discovering AWS Cloud. Done the following. 1. Created Service Account (with credentials). 2. Created "Cloud Resource" schedule via Service account. 3. It also created a Discovery Schedule to run after Cloud Resources discovery, 4....
I'd like to inactivate all users except for the followingUsers with admin roleMID Server UserI see a user called securitycenter.user that was created potentially as a part of an upgrade. It has a first name of Security Center and lastname of Data Co...
I recently had Prod Cloned to Dev and then performed an upgrade from Tokyo to Vancouver Patch 7. During the clone, I wanted to keep the user information for Dev in tact so I add the following tables to the Excluders and Preservers listsys_user_role_c...
Hi all,I'm working on to put together a PP presentation regarding SN Platform Performance. I am hoping to find a documentation to better explain...How ServiceNow Cloud Observability is different than ITOM observabilityHow ServiceNow Cloud Observabil...
Hi I'm trying to build a new pattern to discover some Azure resources. I've got the pattern working up to a point, but now deciding how to call the API and parse the results. I've looked at the existing Azure patterns and tried to copy the model bu...
Hi All,I am trying to filter the cloud account field values on load of cloud catalog form. Below is the code snippet for it. Could you please help me in understanding what I am doing wrong here? I want to show only the cloud account which are having ...
Hi Community, We are facing an issue all the network access points created after January are being discovered with no IP's address in ServiceNow. When we check the payload, we are able to see the IP address of APs.Also, SNMP OID of APs is already pre...
We are currently testing the service graph connector for Intune in our DEV instance. After a successful import of data in ServiceNow we noticed that we are not seeing any ip and mac address information on workstations. Which field/s gets the ip and m...
Hello ServiceNow World,Looking for a hand here. We are implementing SCCM Integration to the CMDB for our Desktop Enterprise and have hit a little roadblock.Current Status is as follows:-SCCM 3.0 Plugin - Check-MID Server Configured and Online - Check...
Hi, Is it possible to define a couple of mandatory fields within the Computer table (cmdb_ci_computer) to manage our laptops and desktops. What is the best way to do this without cascading these mandatory fields onto the extended tables like Serve...
Hello Everyone. I have use case as below We have integrated the PRTG monitoring tool with event management and the flow is going as events----> alerts----> and incident creation. Now we want to disable the incident creation i.e. alert management rule...
We are trying to scan the devices in the VPN region (WFH users) using the ServiceNow Discovery application. On day 1 most of the devices are discovered from the VPN region and on day 2 the same devices on that VPN range are not discovered and show an...
