Resolved! Service Mapping Discovery
How does (service watch) discovery work? Is it able to create new CI's ? What if the CI's created are not accurate or don't need to be discovered? I have been seeing Service Watch appear as a discovery source
Forum Posts
Azure Discovery for China
Hello everyone,I am trying to configure an Azure Discovery for China, however encounter the following error right after I configure the Service Principal record and press the 'Discover Subscriptions' UI action:Discovery Subscription Error : Failed to...
Why XML Payload shows one liner in my instance?
Hi Experts, Can someone help me understand as why I am just seeing a line when I click on XML payload of any record from ECC Queue. while in all other videos or tutorial what I see is a formatted XML document when they click on XMLPayload button. See...
How to parse labels for tag-based service families categories?
We are trying to set up service mapping from the Kubernetes service. The service doesn't have a tag but they have labels. This is the data is: Key = kubectl.kubernetes.io/last-applied-configurationValue = {"apiVersion":"v1","kind":"Service","metadat...
Discovery: "PowerShell path not configured"
Hello, I currently have a MID server running on linux.Surprisingly, I see under "MID Server Issues""PowerShell path not configured"Where does this message come from?I don't want to discover Windows systems! Just Credential-based SSH and SNMP. Thank y...
ESX Servers Install Status is marked as Installed after changing it to Retired Manually
Hi AllWe have few ESX servers which are marked as Retired manually by the corresponding team after decommissioning them. But when Vcenter discovery happens, MID servers are marking those devices Install Devices status back tp Installed. Is this an ex...
Reporting CIs added manually to Service Maps (Service Mapping)
Hello Guys, I have added CI(s) manually to some Service Maps produced by Service Mapping (as per Manually add CIs to an application service (servicenow.com)) and now I need to quickly know what CIs I have added. How can I get/create a report or is th...
Keeper integration via MID Server
var name = "Test";var server = "Keeper";var command = 'keeper record-add --title Sample Login --record-type login --folder XXXXXXXXXXXX login= password=$GEN url=https://www.google.com "License ID"="9ACB123" url.AlternateURL=https://amazon.com';var ec...
Storage Discovery error => : Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Identification, error: null java.lang.ClassCastException
Hello Folks, we are facing issue in storage discovery. can anyone help here to fix it. error message and snap for more. 1.message from Horizontal log- Storage Discovery error => : Identification Engine: Discovery status is FAILURE, Identification s...
VCenter appliance 7.0.3 Discovery in ServiceNow
Hello Everyone, We are trying to discover VCenter appliance in ServiceNow, version: Version:7.0.3. VMWare admin has added the desired user in VCenter with read-only, license-admin role.We are able to see that during the discovery "cmdb_ci_vcenter" i...
Event Management CI which are not operetional
Hi,Is there a way to exclude events from CIs which are not operational, or which are not found in the CMDB? Thanks
Printer in classifying in Network Table
Hi, We have few printers and those are classifying as Network devices. I am new to this, could you please help me the troubleshooting? I saw, we need to change class to reclassify it ( by changing its class manually ), but if we do that, in next dis...
Resolved! How to create a relationship between 2 servers through Discovery?
Hi all, We ran Discovery on 2 IP addresses: one for an application server and the other for a database server. The application server depends on the database server and both servers are Linux. When Discovery is run, both servers are correctly create...
Resolved! UPS discovery - Credential type
I am able to discover UPS but not all and I am not sure which credentials it is accepting. Could you please help me to understand what is the credential type for UPS? Few UPS are not reachable and for few UPS, I am getting warning as "Alive Not class...
Juniper SRX550 - SNMP discovery - active, couldn't classify
HiWere you able to fully discover Juniper SRX550? If yes then does adding of MIB/OID is required?I'm asking because in my case the device can't be classified. 1. I found that Juniper Firewall classifier has 2 criteria: and as I check logs I see that...
