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Resolved! Use Regex in Event Management Rule

Hi,I am trying to create an event management rule where I want to match a Regex condition. But while adding the Regex condition the event rule is not matching the event.Cannot find any document regarding this, and previous community posts say that th...

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windows server not getting discover in ServiceNow

Hi Community, Currently, we are facing an issue during discovery of windows servers. During discovery we are getting credential issue, when we test the credentials of those windows servers credential test is also failing. And as per windows admin tea...

service mapping issues

While establishing service mapping , I am having some issues ;1) ServiceNow Service mapping CI discovery into DB configuration is not customer-specific.The Service Mapping process currently connects to all the databases, but we need to limit it to on...

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ihabeeb by Tera Contributor
  • 2268 Views
  • 5 replies
  • 2 helpfuls

Before BR with Update

Hi , I want to remove update from this BR. Is there a way to remove update from the Script and Glide Api.     updateChildren('comments', gs.getMessage('Comment copied from RITM'));   function updateChildren(fieldName, msg) {    var rec = new GlideRec...

karthik65 by Tera Guru
  • 667 Views
  • 7 replies
  • 0 helpfuls

Service Mapping Tables

Hi Experts,What are the tables involved in Service Mapping? How are Application Services, Business Application, and Business Services are different from each other and how are they being used in CMDB?

AJ5 by Tera Contributor
  • 3282 Views
  • 7 replies
  • 5 helpfuls

Resolved! Alert table em_alert

Hi, I am aware that events are kept for 5 days and alerts for 90 days,I was able to find what purges the events in the table rotation. But, I am unable to find out what purges alerts after 90days.Can you please provide me with the job name, business ...

George18 by Tera Expert
  • 1713 Views
  • 1 replies
  • 1 helpfuls

Resolved! Pattern table empty field population with first row values

Hi,I'm stuck on a pattern development solution which can't be that hard, surely?I have a table as a result of parsing a config file in which the first rows fields contain default values and all subsequent rows may or may not be populated. If there is...

Resolved! Secret Management in PDI

Hello Everyone!I am trying to test Secret Management in my PDI. However in PDI, only the Secret Management core plugin is available but I need to test the enterprise version of the same. Is there a way to download the enterprise plugin in PDI? I have...

Resolved! Licensing for Java on MID Server

All, I have a question about the version of Java that is run by the MID servers WRT licensing.  Is it dependent on the client to make sure that they have licensing for that version of Java running on the MID servers?  Or does ServiceNow provide the l...

dmatasek-cdw by Tera Contributor
  • 1693 Views
  • 2 replies
  • 0 helpfuls