Hello. We have enabled the discovery of Microsoft Certificate Authority (CA) certificates using the Microsoft CA - Certificate Management pattern. We have one CA server with multiple templates, and noticed some errors during discovery. To isolate the...
Hi all, I have a requirement like to return multiple values from script include at a time from glide ajax call and I have to store those values in different variables.Can anyone please let me know how to write a script. I am calling Script include ...
Hi All, We are planning to integrate ServiceNow with Intune. Do we need MID Server for Intune integration with ServiceNow using Microsoft Graph API ? Please need your help! Thanks in advance.
Hi All, Is it possible to suppress this Message from the Discovery Log, we're not ready yet to enable sn_itom_pattern.k8s_create_schedule_enabled in system properties for Kubernetes Discovery - when we get around to it then we will. The logs are fill...
1.I have setup VCenter Cloud discovery schedule and It could find the windows servers2.It couldn't able to classify only Linux servers , do i need to setup SSH credential separately ? or do i miss any other configuration ?3.Do i need to enable ports ...
Dear all,I'm looking on the docs and the community how to discover Xen Servers.I understood that I need to modify and add steps to default pattern. But my question is: which one needs to be changed and which step to add? Has anyone done this specific...
Hello, I would like to prevent Discovery from updating a field if the field has already been populated. There are multiple sources and I really don't care who populated the field if there is already a value. I created a Reconciliation Rule with Dis...
I'm simply trying to install demand on my PDI so I can create an index so it can be queried by a search bar. On the dev instance of my current project I can't create an index. To be specific I create one, but it doesn't show, with that being said I'm...
Hi All,I want to know whether any duplicate entries(CIs) are there in my table. I want to run a query which shows me only the duplicate entries. Is there a way to create a report with only the duplicate entries. Please let me know whether i can creat...
Hey all, We are going through trying to evaluate the discovery requirements and how to meet those requirements. However, I am having a bit trouble understanding some of the documentation when it comes the credentials sections. In some cases the doc...
Hi AllI would like to know the best practices in Implementing Clod Discovery. Have few questions regarding the same,.1. How to determine the number of MID servers required for each cloud provider? 2. What is the best practice in setting up AWS creden...
Hello everyone, I have been working ServiceNow ITSM modules such as incident, Change, Service Catalog and Request fullfillment. Lately, I want to transition into ITOM as a business analyst working on the Now Platform. My question has anyone ever in ...
Hi, UI Page not working in Agent Workspace. how to close dialogue window in Agent workspace UI Page HTML:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><table widt...
Hi All, I have a requirement to customize the task which is getting created for Staleness Metrics as below. Where can i change the configuration. Please assistTasksDue Date = Opened + 10 daysShort Description = CMDB Stale CI Remediation Required [cmd...
While discoverying Network devices, Getting the following error form network pattern. JAVASCRIPT_CODE_FAILURE: Caused by error in Ad hoc script 'EvalClosure-Set destination network & convert network data for future calculations' at line 7Please assis...