Hello, I have a Query on Discovery licensing. Currently we are using ITSM only. But planning to implement Discovery.The list price doc says '8$ per subscription unit'. Question:Is is all that we need to by the number of required subscription units?Or...
Hi Experts , I have an agent installed on windows machine with MSSQL instance running on it. I am configuring metric policies , some checks require credentials to login to MSSQL. How can we get these credentials? do we need to provide access to the a...
I fail to setup report related to our Servers.After selected the table, and Run, I see all the servers of our group. But when I apply the filter to have Servers of my country, nothing is shows.Any idea please ?Regards.
Hello Everyone, We want discover storage device but client having challenges to configured SMI credential. Can we discover storage device via SNMP protocol. Any document or reference link.Thank you..!
Hello team, We are trying to discover Windows servers in restricted security zone into ServiceNow CMDB.We have been trying to setup JEA along with Windows team but without luck so far.We have followed all the prerequisite documents and tested this us...
Hello We have a requirment for alert creation rule. create alert only if events still exists as active in 30 minutes and no status as ok is came from moniroting tool. if we recieve an event around 11.00 am with resolution state=new (which is active ...
Hi, I am trying to understand the difference between these different CI classes - Application (cmdb_ci_appl), Business Application (cmdb_ci_business_app), Software Package (cmdb_ci_spkg), Software Instance (cmdb_software_instance) and what kind of ...
I am looking to find out how you can find the SNMP Community string from an existing CI record in CMDB.I have an existing IP Switch for example but having trouble finding the SNMP community string which has been added.
Hi ServiceNow friends, We recently noticed that we can't run Sudo -l from the command prompt in Linux or any Linux related patterns. I get this error: Execution of command sudo -l on host xx.xx.xx.xx failed with status 127. bash: -l: command not fou...
I want to populate CMDB hierarchy for example if cmdb_ci_computer is the CI Class Row, then the end of the row should look something like this cmdb: cmdb_ci : cmdb_ci_hardware: cmdb_ci_computer basically want to populate hierarchy of CI class
Dear Experts ! @Rahul Priyadars I have been asked to start Discovering Vcenters and Storage&backup(Huwaie) Devices. I have all the IP information which are need to be discovered and I can start creating the discovery schedules, But... I have req...
Hello, I'm looking for some assistance as we are having issues discovering Windows 2008 servers that aren't bound to a AD domain. We've ensured the following prerequisites have been met but we are unable to either get a successful reply via a WMIC co...
on Mid server home page we can see that pattern sync to mid server can any one explain what are steps need to take to sync pattern to mid server and how to process with that
Hello Friend, I configured midserver and discovered all domain joined servers except workgroup server in Servicenow. i created another credentails and same account created all local workgroup servers. when i try to test credentails , it is getting au...
Hi AllWe have GCP cloud discovery up and running in our PROD instance and there are quite a good number of classes which are not discovered part of this cloud discovery.Product team has suggested us to implement GCP asset inventory discovery which wi...
