Hi AllWe have GCP cloud discovery up and running in our PROD instance and there are quite a good number of classes which are not discovered part of this cloud discovery.Product team has suggested us to implement GCP asset inventory discovery which wi...
Hi Friends, Please anyone help me,I am facing an issue in Payload Processing, Steps:- Check For Output Payload Errors.Error Details: In payload, no relations are defined for the dependent class [dscy_route_interface] that matches any containment/hos...
Hi Team, We have a requirement to add user to Azure AD group from ServiceNow. But we have not integrated Azure AD with user table, so unable to get Object ID of a user from ServiceNow. How can i Achieve this.? Look Up User ID activity is showing as i...
Hi , ITOM license is going expire and we deceived not to renew the license. Once the License expired, will the ITOM module will removed from the ServiceNow or it will be available? If in case we update something in the event or alert , will it be cal...
Is there a way to choose which pattern to run from the discovery schedule? We are planning to discover VDI's but we don't want to discover personal computers as SCCM is the authorized discovery source for that class. How can we exclude discovering P...
We have implemented the integration between Servicenow and Solman and it is working as expected. We have a requirement. In case if a French content is passed as worknotes in Servicenow, that should get translated to English, and the english translati...
I want to remove demo data from all tables in the instance, is there any way to delete at a time or I have to run background script to delete on each table (than what is the filter) ?
Is anyone successfully discovering Load Balancer Services, IP address and Ports from VMware AVI? We are struggling with our discovery of our new VMware AVI load balancers.We are on Utah.We have looked at SN product documentation: Avi Vantage load bal...
Is there a way to enable / activate to support orchestration in mid server? Requirement is that , Mid server should support orchestration activity ?
Hello, For a windows server, I found the pattern - "MSSql DB On Windows" is not even triggering/launching whereas other necessary patterns are launching as expected (PFA the screenshot). What could be the possible reasons/conditions? Any insights on ...
I would like to configure event alerts for my Service Maps. That is whenever a CI is modified which is part of an existing Service Map an event alert should be triggered to ITOM team so they can start looking into it fix it. Any documentation on exi...
Hi Team, I have created an email notification on task_sla table, In the body,I want to have an incident number and when user clicks on it ,it should redirect to the service portal record. How can we achieve this. Thanks, Karan
Hi all, I am trying to set up ACC- M . The agent is installed on a windows database server with MSSQL instance on it . i have enabled the MSSQL metrics policy and the agent is fetching the metrics successfully. I have set custom bounds for a metric w...
Hello, I am trying to search in ServiceNow documentation for to figure out how ServiceNow is storing the End of Life, End of Support and End of Extended support dates for Host, OS, SI, Storage Device, Virtual Machine (Support Details) in CMDB. So far...
We are trying to discover both Azure and AWS environments. We have multiple midservers setup in both environments for segragating Prod, Dev and DR service accounts. We are seeing our aws mids trying to discovery Azure and Azure mids being used to d...
