Can ServiceNow discover certificates using agent client collector? if yes is there any additional configuration needed? Which tables ServiceNow uses to stores the certificates? Please help.
While discovering the AIX server in ServiceNow the server automatically going to IP Router Class. How to troubleshoot this issue.
Hello CommunityNetwork switch issue discovery error is created in my project For that I have found one resolutionhttps://www.servicenow.com/community/itom-forum/unable-to-solve-the-network-switch-ip-switch-payload-processing/td-p/2671055but from this...
Hi everyone,I’m running Discovery for the first time on a new ServiceNow instance, and I’m running into an issue where the process gets stuck at the Identification phase.In the Discovery log I consistently see the message:“Classified, now Identifying...
I have some events from critical source posted to ServiceNow event management. What is the best way to create heartbeat incident in case there is no event posted from that source i.e. in last 5 minutes ?
Hello all,does anyone already experienced the discovery of soware, software usages (Metering, last usage) with ServiceNow?any specificities to know using the ACC agent?is it working good for Client and for Server? we plan to also scan VDIs and termin...
Hi All i am trying to discover the azure vm with ip adress, ports are opned credentials are admin and good, yet the vm is not getting doscoverred rather the discovery log says as below images. ci ia snot getting created in CMDB of servicenow. Could...
Hi Team, I'm Currently doing the servicenow on-demand learning course for service mapping and on Lab 6.9 Create pattern Identification Section for Jboss Wildfy Part 1.I'm trying to configure the Match operation to identify the Jboss wildfly command l...
Hey,1 - Can anyone let me know or provide me the solution that how I can remove the OrderNow/ Submit/ Request button and Bundle button from the specific catalog item, 2 - Also, I want to add a note directing Requestors to check out from the CartPleas...
Hello All, Could you please share the reference document or link on CMDB CI life cycle and how it works. Regards,Chandrakumara BS#cmdb #cilifecycle
I am creating the assets by scanning the assets by using now agent app. When i click on submit button. I am getting the error message stating that "Could not execute the action" Dismiss. I have necessary roles for my user profile.
Operator are not visible while applying the filter using Tags attributes on CMDB Health Inclusion Rule. Example: I want to apply the condition that Tags - Does Not Include - "ABC" so the health calculation should be apply only for those CIs whi...
I have multiple source integrations for the Event Management solution. So far, my approach has been that each source must have one Alert Management rule.However, as we know, when alerts are grouped based on CMDB or text-based correlation, ServiceNow...
While creating patterns in discovery, the CI Attribute pane on the right hand side (refer to the screenshot attached) shows the list of all the fields for the selected CI Type. Are these fields treated as temporary variables which will then populate ...
Hi All, Our ITSM team needs to create a catalog where they want to populate the Azure VM instances VM family(VM Series A1,B2,etc) values on a catalog so that if any end user wants to change the VM family can select the target VM family on form. I cou...
