Hi, We are in the process of analysing customer requiremnts to do the manual data loading for server CI. (preferred method is ImportSets)The attributes/fields provided by the customer is analyzed by me and I came to know that there is a field called...
Hi,While doing Service Mapping Advanced On Demand course Lab 2.4 and Lab 6.1,I encountered the following discovery error:"XX.XX.XX is not a reachable host (no response to target ports scanned by MID)"Could you please advise which setting I might be ...
Hi Experts, We ran the discovery schedule with IP Ranges, some of the IP Address are still in ready state in ECC Queue, not sure why it get stuck in PROD. The same IP Address, if we run for Quick Discovery it is working fine. RegardsJag
requirement is if 3 alerts is created in servicenow , group them which is working but now what is happening is 3 alerts are created but this rule is not matching and showing some different rule in activites under work notes ,some other rule is taking...
In one of the docs, ServiceNow recommends to disable configuration file tracking. Why so? Any particular circumstances it will cause issue? Doc just recommends to disable without providing any reason
We have POC to deliver the below requirements on POC instance. 7 Devices are discovered with Servicenow discovery. So looking what the the deliverables (Deliverable Acceptance Criteria (To validate Deliverables) and Deliverable Outcomes), best appro...
Hi, am trying to configure ServiceNow ODBC driver on windows11 on test connection I am having error. [SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Java Server class:<oajava/sql/xo_int> could not be found. Verify that CLASSPATH is set correc...
Hi, Has anyone tried discovering certificates saved in Kubernetes secrets or AWS Secrets Manager?I haven't found anything natively that does this job without script development. Kubernetes Secretshttps://kubernetes.io/docs/concepts/configuration/secr...
Hi All, We have Discovery schedule to discover storage devices. We are getting EMC Isilon Pattern error like below.Also attached snapshot of the error below. Identification Engine: Discovery status is FAILURE, Identification sections in pattern faile...
Hi,Our organization is looking to bring all VMs that are managed in vSphere into our CMDB. For data consistency we have created custom attributes in vSphere to normalize the information no matter what kind of VM we are looking at. We would like to br...
We are currently looking to utilize the OOB connector for SolarWinds alerting in ITOM. However, one of the hurdles that we encounter is the deluge of events coming in from our SolarWinds instances due to the lack of proper event filtering.I checked t...
I've done some digging and found a few resources, but wanted to see if there are any other fresh perspectives or new methodologies that I'm not aware of. I'm currently utilizing the SolarWinds SGC for our asset management portion but would like to c...
Can I use the data in the Application Fingerprints Suggestions for Software Asset management . Also is there relevant articles to refer on how to implement the same
Hello everyone, While implementing event management, in which scenarios below configurations should be done: Question1:Incident creations: In which conditions incidents should get created from Alert? Can team directly work on Alerts and monitor on Al...
Hello Community,I have a question regarding Alert Correlation Rules. I need to set the Alert Group field to “Network” when two alerts arrive from the same CI. How can I achieve this? This is for the Group field, not the Assignment Group field. Is the...
