Hello everyone,I am currently troubleshooting a ServiceNow Discovery issue with Palo Alto firewalls using SNMPv3 credentials and would appreciate any guidance from others who have worked on something similar.One important limitation in my case is tha...
Hello everybody - I've been given the task to define what relations between CI's means.Thefore I was wondering if anybody have formulated definitions, which reflects the relationship types purpose.For example:Depends On::Used ByRelationship typeDescr...
Hello Experts, Need advice please we are using ITOM discovery for Network devices (Firewalls) based on SNMPv3 Issue: the device is discovered but it does not put the record in 'FIrewall' table instead we cna see SErviceNow has classified as IP ROUTE...
HelloI m looking for use cases to practice : Busines rules - ui policies - ui actions - script include ... => I m not looking for scripting exercices ! I want a mini project or separates use cases for each topic to practice the functional side first ...
Hi All,We are facing an issue with inconsistent asset creation for WAP CIs (cmdb_ci_wap_network) coming from Meraki integration via Service Graph Connector.Scenario• Total CIs: ~3890• Asset created: ~3601• Asset missing: ~289All CIs have:• model_id p...
We want to disable email notifications sent to a specific user group email that they no longer receive generic notifications on incidents, requests and changes.
Hello All, I have a couple of questions: 1. When I run discovery on a Windows device, I am getting an error as "Classifier Windows has been disabled, stopping discovery" I have already checked all the Windows classifications and all of them are activ...
Hi all! I'm working on a Service Mapping Pilot currently, whilst wrapping up the Discovery Project. I'm having issues discovering Tomcat servers via top down discovery, despite them being discovered via horizontal fine. The failure occurs at the fir...
Hi, I need to enhance the pattern 'PaloAlto - Panorama Security policies' , but I'm not able to debug it as the connection always get's an error in Pattern Designer. We have set up the firewall discovery with success and in the beginning the pattern ...
Since upgrading our Jamf plugin to version 2.13, we are unable to execute the 'SG-Jamf Computer' scheduled data import. When we attempt execution, the entry in the progress workers shows the following message: ConversionError: The undefined value has...
We have an application hosted primarily in Azure, and its components are mapped using tag-based service mapping. However, there's one on-premises server running an NGINX service that directly communicates with a PostgreSQL resource in the cloud.I wan...
HelloI hope you are all doing wellI m looking for exercices to practice : Busines rules - ui policies - ui actions - script include ... => If someone has any ressources please share Thanks,
Hello Everyone, I am attempting to integrate ServiceNow with Microsoft Active Directory Certificate Services (AD CS) for automated certificate issuance. Specifically, when I submit a request through the ServiceNow Catalog, it should seamlessly flow t...
Hi All, I want to extract the stale Ci's from the ServiceNow CMDB workspace into Excel, but i could not find any option? Can anyone help me on this?
Hello Experts, I need to showcase the demo on the URL Monitoring through the ACC-M. I don't have any idea on it. Kindly help me to implement ACC step by step in my demo Instance so that I can fulfill this requirement. Thanks & RegardsMirza
