Trying to determine if there is a way to set global defaults for dependency view maps. In particular I'd like to make it so that the 'Dependency Type' defaults to 'Physical Network Connections'. I've been unable to find a setting for this yet so hopi...
Hi , Am trying to make customize patter to discovery Aruba access points , if anyone has customize pattern for the same . Please share . #Discovery
I've tried to figure this out for the last several days (and longer), and I've exhausted what I know how to do this. I've followed along with as much documentation as I could find, and have looked through the Jamf RTE and set up what I thought was n...
I'm migrating ServiceNow Discovery from a sandbox instance (free, personal dev instance) to my company's dev instance, then eventually to test and prod. Most of the config changes I've made in the sandbox are being packaged into update sets and reapp...
I have several mandatory fields on change request, and I need to allow save as draft without all of them filled
Can you help me to create Automated alert Grouping when source is same, but Resources are different. For example there are 100 cares, BMW is Source and there models are Resources. 50 cares are SUVs and remaining 50 are Sedan Modal cars. Then the grou...
Hello All, I have created a ui action on cmdb_ci table and ordering a catalog item by this button. I am able to set this value as static but not able to set a dynamic value (current logged in user). can anyone suggest me what changes i can made to my...
Hello All, Could you please help me to know what fields are updated when Network Discovery is running or where can I find out what fields are updated by discovery? Thanks in advanced!
Hello Community, We got a new request from caller that we have to Exclude Unique Certificate Class from discovery. Could you please suggest/help me on this how can we stop the discovery of Unique Certificate Class. Thanks and regards,Nikhil
Hi All, Im currently trying to get the metric data from Zabbix to Servicnow operational intelligence. Im able to see the Metric to CI data for the Windows server im monitoring. Since I got only 8 out of 103 metric types got mapped to the WIndows se...
We have 30K de-duplication tasks. There are 5 years old records too in the list. We started a CMDB clean up process and planning to delete all these tasks, So new de-duplication tasks will be created if there are any duplicates in the CMDB. Is there ...
Hi All, We are using a Calendar Report for Change Schedule, I am unable to add color to it under the Styles tab as it is greyed out. The requirement is to see if it is possible to allot colors to Change Request according to their state. I found the ...
Duplicate Tasks being created for CIs that are not Duplicates. I have reviewed IRE which runs through SN/SN Type, SN, MAC Address/Name. None of these are duplicates on the two CI records identified. I have also reviewed the history audit of each CI...
Hi allI am wondering if it is possible to implement a standard email signature for outgoing mail without having to copy/paste it into each individual notification?Basically we need to stamp our company contact details on each mail as part of our bran...
Hi all, In my TomCat Service Mapping map, I find a reference to an Oracle database in the following format:url="jdbc:oracle:thin:@x0ipatrick01" From what I understand from here java - Accessing oracle database via SID through JDBC without host:port -...
