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Identification rules based on discovery source

Now Advisors, We have a setup of service graph connector with Intune. Due to the nature of the source data, we have setup two new custom identification rules on the Computer table to look at the enrolled date (from Intune) and serial number of the co...

Resolved! Use Existing Terraform workspace functionality

Hello Experts,I have observed below while doing POC on CPG using terraform connector:Expectations of the “use existing workspace”Ability to deploy multiple stacks from the same catalog item into a single TFE workspace. ChallengeIn testing we have fou...

Community Alums by Community Alums  
  • 1247 Views
  • 6 replies
  • 1 helpfuls

Duplicate of field is populated when the new CI is created

Hi Team, In my organization CMDB I can see the some of the CI's during creation itself they are populating 'Duplicate of' with the correct value. Both the CI's are created by Discovery and later SCCM is also updating themfield value populated but why...

Resolved! Integration of ServiceNow with Solarwinds documents

Hello folks, I am implementing SolarWinds Integration from scratch on an ServiceNow instance.Can anyone please provide any from scratch documents which can include below all details:1. Prerequisites2. Licensing details3. Plugins4. Configuration steps...

Prevent Discovery from creating certain CI classes

How do you prevent the unwanted CI’s from being created by Discovery when using the new Discovery Patterns? With the transition to Patterns as part of Discovery it appears that the mechanism that I used to use to disable Discovery from creating unwan...

JADrisko by Tera Contributor
  • 2604 Views
  • 4 replies
  • 1 helpfuls

Resolved! Agent collecting Incorrect Host information

Hi,I was trying to discover data using Agent Client Collector.We have an instance with MID Server ip being x. I have installed agent in a server with ip y (Set MID Web server ip as x, port 80 and api key <the auto generated api key> while installatio...

Discovery of End User Assets

Hello Team, 1. My customer is not able to discover its end user assets currently and does not have any SCCM equivalent software to manage these assets. To get a better visibility of these assets, can I run the ITOM discovery on the end user assets an...

Sarda702 by Tera Contributor
  • 1805 Views
  • 5 replies
  • 1 helpfuls

Tracking mobile device data usage per month?

Just curious if there were any out-of-box solutions, plugins, or best practice ideas for tracking monthly data usage of mobile devices in CMDB. We would be able to pull reports from our telecom providers to import and update each device monthly, and ...

Jeff Ward by Tera Contributor
  • 809 Views
  • 2 replies
  • 0 helpfuls

Resolved! Discovery Fields

Hello all, do any one know what this fields on the cmdb table mean? a)sys_class_path b)Is clustered for example  Created:Date and time record was created Updated:Date and time instance was last updated Thanks Mike

mike2agk by Tera Contributor
  • 3074 Views
  • 4 replies
  • 14 helpfuls

Trigger Rules

What happens for assignment if Trigger Rule itself and script assigns an Alert record? If a Trigger Rule for the em_alert able is assigning the Alert using the group (Group A) field on the Rule, and also sets the Assignment Group using Script (Group ...