Resolved! How to Copy attachment from parent to child record
Hi All,I have a from on table u_cssc. whatever attachment is added in cssc record, that should be copied in incidents which are in related list of that record.How can we achive this.
Forum Posts
Failed while executing ActionCreateNewGroup.ps1 (Access denied)
HI Team , I have PowerShell script stored on mid server to create OU in Active Directory using AD spokes. i have 10 different domains in which this script has to be executed . i could get script successfully only in two domain and its getting fail...
Discovery of EMC data domain-Storage
Hi all, Can anybody help me to set up discovery for EMC Data Domain? What credentials should we require to configure? I cannot find the documentation for this. Already went through the below article. Any help and suggestions will be appreciated. htt...
Custom Scoped Application - How do you make it so that new records are within the scope?
Hello, I'm currently working with a custom scoped application and have been asked to have newly created records for this application be contained within the custom scope (they currently default to the global scope). Does anyone know how to do this pl...
SCCM integration with Servicenow using servicegraph
Hi All, We are trying to integrate sccm with Servicenow using service graph connector but recieving below error. Telnet is working fine from mid server to SCCM DB host. The TCP/IP connection to the host SCCMhost port 1433 has failed. Error: "null. Ve...
Event Management - Zabbix Connector Definition script
Hello team, As part of the Event Management module, we know that ServiceNow can be integrated with many systems where it collects events using collector definitions - and one of these systems is Zabbix. This is documented in this URL:https://docs.ser...
Discovery Source when multiple sources apply to a CI
Hi all, We already had several data sources importing into our CMDB. We have recently now got ServiceNow discovery also discovering CIs. For some CI's we have SNOW integration creating the CIs so the discovery source is SnowSoftware. These have sin...
Resolved! Asset Management - Form Factor & Chassis Type Relationship
Hi All, I am new to the Asset CI relationship and Asset management Module. I am trying to learn about the Form Factor and Chassis type behaviour. We have a data source that gives single values in Form factor like - L,D,V,1,N. Sometimes Chassis type i...
Resolved! Discovery without MID Server
Hey team, I was talking to my manager and we talked about the role of the MID Server.He said that technically, for cloud environments, if there are API's that can fetch info for us, we wouldn't need a MID Server.I disagreed, saying that the MID Serve...
createOrUpdateCIEnhanced ignoring Identification Inclusion rule
Hello all,I'm on San Diego, using a scheduled job script to pull data into the CMDB from a third party source. Once I pull the data and format a JSON object to hand to it, I am using a call to SNC.IdentificationEngineScriptableApi.createOrUpdateCIEnh...
Resolved! SD-WAN discovery
Is it possible to discover Cisco SD-WAN using ServiceNow Discovery. Note - It supports SNMP, tested the credentials also which is working.
input variable password is not password2 type
Hi Every one,Im working automation for password rest in AD.for this im using active directory reset AD user paassword activity from orchestration.i have created the work flow, created password input variable of type password 2 . But while testing im...
Schedule Reports for certain days of the week
How do you schedule a report to run on Monday thru Thursday only and not Friday?
‘Access denied. Script returned status 3 using account user null.’ error message for AD activities
Hello All, We have used the Orchestration Active Directory activities in the workflow for the User offboarding process. For the ‘Disable AD User Account’ activity, the workflow follows the failure path with error message ‘Access denied. Script return...
