Hello, I'm currently working with a custom scoped application and have been asked to have newly created records for this application be contained within the custom scope (they currently default to the global scope). Does anyone know how to do this pl...
Hi All, We are trying to integrate sccm with Servicenow using service graph connector but recieving below error. Telnet is working fine from mid server to SCCM DB host. The TCP/IP connection to the host SCCMhost port 1433 has failed. Error: "null. Ve...
Hello team, As part of the Event Management module, we know that ServiceNow can be integrated with many systems where it collects events using collector definitions - and one of these systems is Zabbix. This is documented in this URL:https://docs.ser...
Hi all, We already had several data sources importing into our CMDB. We have recently now got ServiceNow discovery also discovering CIs. For some CI's we have SNOW integration creating the CIs so the discovery source is SnowSoftware. These have sin...
Hi All, I am new to the Asset CI relationship and Asset management Module. I am trying to learn about the Form Factor and Chassis type behaviour. We have a data source that gives single values in Form factor like - L,D,V,1,N. Sometimes Chassis type i...
Hey team, I was talking to my manager and we talked about the role of the MID Server.He said that technically, for cloud environments, if there are API's that can fetch info for us, we wouldn't need a MID Server.I disagreed, saying that the MID Serve...
Hello all,I'm on San Diego, using a scheduled job script to pull data into the CMDB from a third party source. Once I pull the data and format a JSON object to hand to it, I am using a call to SNC.IdentificationEngineScriptableApi.createOrUpdateCIEnh...
Is it possible to discover Cisco SD-WAN using ServiceNow Discovery. Note - It supports SNMP, tested the credentials also which is working.
How do you schedule a report to run on Monday thru Thursday only and not Friday?
Hello All, We have used the Orchestration Active Directory activities in the workflow for the User offboarding process. For the ‘Disable AD User Account’ activity, the workflow follows the failure path with error message ‘Access denied. Script return...
Hi All, Had a quick question, using discovery can we populate the HW model number field in Hw models.? if yes can you please provide some examples..? Because we are not getting models numbers populated on most of them, but this is required for HAM mo...
Can someone please help me to understand how these are interconnected? (DB Instances vs Databases vs DB Catalogs) cmdb_ci_db_mssql_catalog going to replace by/replaced by cmdb_ci_db_mssql_database, any reference links to understand it better?
hello experts,I have a a list of ip address for example from 172.102.60.70 to 172.102.60.95. we have to do a location based discovery.Can any1 tell me how to find the subnet for these list of IP's or what is the procedure to do that.
Hi, I am using an onLoad script and g_form.setValue() to populate some fields in a catalog form. The fields that are affected by UI policies have interesting behavior. The references and drop downs are working fine. However, the textfields will rem...
