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Firewall table and Virtual Firewalls

Which table should be used for Firewall Cis (cmdb_ci_ip_firewall or cmdb_ci_firewall_network) ?How to model virtual Firewall in CMDB -> using exiting field: device type = Virtual Firewall  or adding 'Is Virtual' = True to Firewall table?   

jnipala by Tera Contributor
  • 1375 Views
  • 1 replies
  • 2 helpfuls

Impact and steps for MID Server IP address change

Dear Community Members, Our infrastructure team needs to move MID Server to other IP address. I need orientation regarding of the impact, cares and steps I need to follow for this change. The mid server that will have the IP changed has three service...

aoop_pfeital by Kilo Contributor
  • 1260 Views
  • 4 replies
  • 9 helpfuls

Where does fqdn get populated during Discovery. We are currently probe based for windows, linux, ip_switch and ip_router and we have a mix of fqdn being populated or not.

We hae customers asking how fqdn gets populated by Discovery and I am having a little trouble figuring that out. It becomes clearer when we move to patterns but that doesn't seem to be happening in the near future so I am wondering how/where that get...

DuaneNMore by Kilo Guru
  • 1787 Views
  • 6 replies
  • 1 helpfuls

Checking Event rule execution history

Is there any way we can check which event rules are responsible for generating an alert other than looking into the processing notes of each event? Can we track event rule executions from the alerts table?

Execute SQL Statement on Oracle DB Server(JDBC ACTIVITY)

Hi i have configured test jdbc connections to execute the sql statement on the oracle db server and to capture the output  1) In the jdbc connection for the fields *Host:- given the IP of the db server and credentials are validated. 2)coming to custo...

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Sravani36 by Tera Expert
  • 1264 Views
  • 6 replies
  • 5 helpfuls

Resolved! Parse file in Pattern Designer, strange issues - help

I'm trying to read the output from a file created from Horizontal Discovery on Oracle Catalogs. I have a script that's creating a temporary file on the host. The file contains two rows. The file can look like this: HOST_NAME#DB_NAME#INSTANCE_NAME#DB_...

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vCenter simulator

Hello, VMware has vCenter simulator named 'vcsim'. https://blogs.vmware.com/code/feed-items/record-and-replay-vsphere-inventory-using-govc-and-vcsim/ Has anyone been able to discovery vcsim as a vCenter?If you think it is unable, what is the reason? ...

Kody by Tera Expert
  • 649 Views
  • 1 replies
  • 0 helpfuls

How to get all CIs correlated to Business Application?

Hi, which is the best practice to get all CIs correlated to Business Applications in CMDB? I don't need to know the list of CI related to Business Services, but the list of CI related to each single Business Application. Thanks & Regards, Giovanni

Resolved! How to re-use entry points in separate service maps.

We have recently begun converting our business services to mapped application services and building out the maps for the applications. I've run into an issue where an application has separate business services (finance/supply chain) so they utilize t...

CyberArk integration Licenses

Hello,We are integrating ServiceNow with CyberArk as an external credential storage and got an question from the customer for which I am having trouble find info in the docs.1. What kind of License the integration will consume from CyberArk side?2. W...