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Stop Discovery for Specific Classes

Hi All, As part of my current discovery solution Servicenow is discovering some redundant data that I do not require and to maintain a lean CMDB I wish to disable discovery of those CI Classes. But I am unable to figure out how to do so, for example ...

Event Filter - value "matches regex" or "matches pattern"

Has anyone been able to find what works or doesn't work? I've been chasing it this morning and "matches pattern" works if you simply put something like *SW* but the second I try to make it more advanced with additional text it doesn't work. For examp...

a_soto87 by Tera Contributor
  • 7229 Views
  • 3 replies
  • 0 helpfuls

Resolved! PURE Storage Discovery. FlashBlade vs FlashArray

The storage expert in our environment informed me that there was documentation for FlashBlade but not FlashArray. I have checked the internet for the differences between the two but cannot find any. Please advise on any info regarding the differences...

Discovery of Active Directory Domain Controllers

For Discovery of Active Directory Domain Controllers, what level of access does the credential have? Does this have to be a domain Admin access? What happens if the security does not allow providing the Admin Access to SNOW?

Doanna by Giga Contributor
  • 5384 Views
  • 3 replies
  • 7 helpfuls

Resolved! Authentciation failed during clone request

Hello All, I have successfully cloned our dev instance from production instance.When am trying to clone our test environment am getting error like authentication failed.But user name and password is correct and also I have admin access in test enviro...

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salu by Mega Guru
  • 8514 Views
  • 10 replies
  • 4 helpfuls

Resolved! MIDUserConnectivity - MID Server User Issue

Hello community,I would like to ask if you have more information regarding the following message:*in Mid Server - > Server Issues table*User USERNAME with mid_server role not associated with a MID Server.  No login attempts within reporting period.I'...

justx by Giga Expert
  • 22462 Views
  • 10 replies
  • 7 helpfuls

AWS discovery is not discovering any VM's

Hello, AWS discovery is not discovering any VM's. I did apply workaround mentioned for PRB1396922 but dint help. What could be the reason. PS I am suing this option to discover the VM's

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Nik Amy by Tera Contributor
  • 5461 Views
  • 6 replies
  • 0 helpfuls

MID Server logs and purging

Hi All, I am requested to clear the dump logs off the Mid servers which are causing critical out of space issues. May I get some information on which is the appropriate place to look for the logs. Is it stored anywhere else than the 'Logs' on the Mid...

Raji10 by Tera Contributor
  • 6702 Views
  • 4 replies
  • 2 helpfuls

Discovery not able to discover cisco-ucs device.

Dear All, We have a requirement of configuring  discovery for Cisco ucs devices. Below are the steps which I have followed: 1. Created  an account in cisco ucs application and provided him read only access. 2. Created SSH credentials using above crea...

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Geet Rana by Giga Contributor
  • 3808 Views
  • 4 replies
  • 4 helpfuls

Resolved! MTBF

Hi All,Can anyone suggest me how to create MTBF Report for incidents?Regards,Kumar

hemanth_ by Kilo Contributor
  • 8512 Views
  • 5 replies
  • 0 helpfuls

Where are Work Notes stored?

What table(s) holds the values for the Work Notes? To keep it a little simpler, let's just say Work Notes for Incidents. So the activity feed within an individual incident shows all comments and work notes done up until now. For each entry, it shows ...

hazyitsm by Kilo Contributor
  • 34300 Views
  • 6 replies
  • 6 helpfuls