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How to configure Connection Section Pattern ?

Scenario: There are two applications named Paris and Rome. We need to create service maps for both of them individually. These two applications are using one common CI i.e Zookeeper (IP: 10.21.80.12) but the next layer is different for both of them: ...

Event Generator

Hi  during the class we had a tool called Event Generator. This tool would allow is to generate fake events for testing. Does anyone know how we can obtain this tool?   Thanks

George18 by Tera Expert
  • 1294 Views
  • 4 replies
  • 4 helpfuls

Resolved! Missing Azure Services during Discovery

Hi Community We recently updated to version 1.0.88 Discovery and Service Mapping release. We're looking to discover the below Azure Services that some are now available with the release but we don't appear to be discovering them. So I wondered, do we...

Marvin5 by Tera Expert
  • 1111 Views
  • 4 replies
  • 2 helpfuls

Resolved! Updating Process Classifier

I created a pattern type and am now looking to update the process classifier but can't locate where to do so. There is an indicator to do this via the Triggers probes related list but I cannot locate that either. 

Don Denton by Giga Contributor
  • 1480 Views
  • 2 replies
  • 1 helpfuls

VLAN

VLAN information is not discoverable, is there any way to discover it ??

Divya L by Kilo Contributor
  • 1161 Views
  • 1 replies
  • 0 helpfuls

Retrieve Mid user instance password

Hello Community,    Does anyone know how I can retrieve passwords for Mid server:  1. Instance Mid user password  2. Service Account username and password.  The previous developer has not shared this info and I now need these info to change parameter...

MID Server sizing for Event Management

HI, We are in the processes of deploying ITOM Health into our ServiceNow instance. We would require MID servers to be able to send Events from different monitoring tools which we have. Do you have a sizing document which we can use to help us determi...

George18 by Tera Expert
  • 2314 Views
  • 3 replies
  • 2 helpfuls

Socket is closed error during discovery of device

I'm getting the following message when trying to discover a device. The other devices in the IP range are being discovered, and we know this device is active. I tested the credentials on it, and the test passed. Port 135 is open. I've not seen this e...

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AJugovic by Tera Expert
  • 1372 Views
  • 1 replies
  • 0 helpfuls