We will be implementing ServiceNow soon. I am looking for examples of Risk Assessment questions for Change Management that you have used that have given you an accurate rating of the change request. How have you weighed the answers to get an accurate...
Hello All, I am going to enable the Certificate Management plugin in ServiceNow prod soon. We did the same on Test environment and saw that post discovery of the certificates, ServiceNow has created many P1 Tasks which I belive is part of the Plugi...
I am trying out the new Global IP Exclusion list and want to organize my IP's so it is easy to follow. It seems their are 3 choices. An IP Address List, IP Range and IP Subnet. I have several range sets I want to exclude that are IPs for an Isilon...
Hello All, I have below requirements: When a discovered CI is Retired all components that were discovered on the CI should automatically be retired with the CI is Retired. Any way to develop something that will look at all CIs and if parent CI is any...
Hello everyone, We have a requirement to get SFP(Small Form FactorPluggable ) and PSU (Power Supply Units) associated with IP Switches. Can you please guide me on which OOB cmdb tables I can utilize to enter the information associated with SFP's and...
Hi All, We've encounter thousands of error with message Failed Exploring Ci Pattern,Pattern name : GlassFish Server. Then upon checking Pattern Log this is what we get. How can we solve this issue ?. Thank you.
Hello, We are trying to add VCenter credentials for Discovery. We have VMware credentials already set up, how to add/extend credentials for Vcenter?
I need to understand how the event management flow works in order All EventsEvent ruleEvent field mappingAlert correlationAll AlertsAlert Management ruleIncident My understanding is all event > event rule > event field mapping > alert correlation > ...
Hello, Since ServiceNow stopped horizontal discovery for azure (recommends not using horizontal discovery). We aren't able to discovery everything azure has. We now need to discovery Azure Application Security Groups and map them to there res...
Should I follow such a Flow Step to communicate between MID Servers using the Flow Designer Action in SSH step? What I want to achieve is when MID Server A is in the Up state and MID Server B is in the Down state, MID Server A passes an SSH command (...
Hello Everyone, We are integrating Beyond trust with ServiceNow, to save passwords for Discovery. We have installed BeyondTrust Privileged Identity External storage for Discovery integration plugin. We have also installed external credential storage...
I am trying to test Event Push through the JSON API through a MID Server on my Personal Developer Instance. This is what is specified in the documentation (Configure the MID Web Server extension (servicenow.com) Enable the MID Web Server [com.snc.sa....
Hi Friends, I am trying to discover a network VPN devices, but its giving the below error Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: Match step predicate is not matched....
I found a discussion regarding inactive users being shown on a catalog item. --> Reference field not showing inactive users for our asset team I'd like to show the inactive users on the catalog item (Offboard a user) and all subsequent tasks. The di...
Hi All, need support forDiscovery Pattern extension for MySQL and PostgreSQL, is needed is to get the information related to the PostgreSQL If we look at a PostgreSQL or a MySQL instance, the standard pattern brings only basic Instance information, b...
