Hi Everyone, I have a situation where multiple incidents are being created for the same CI from 3rd party monitoring tool, with exact same information in the tickets except a little change in description. Instead of multiple tickets on the same CI,...
Hi,I have set up my SSH credentials for a specific Linux IP address for my Discovery. When I click on "Test credential", I get the error message "Authentication failed". User and password are 100% correct.I have enabled mid.ssh.debug to true and m...
Hi everyone, I am new learner of service mapping. I am trying to do the boundary mark of extra CI in my service map. After right click on CI then it showing me boundary mark option but if i am trying to click on boundary mark, its not working again s...
Hi, We have a couple of servers that have been refreshed and one of them has both, the new and the old, IP addresses listed in the "CI IPs" tab. Running "ipconfig /all" shows only ONE IP per server. If we re-discover both servers they are updated bu...
There are like 15 options in the Discovery Source box. What option should be selected if I do not want Discovery to scan an asset? thanks
Is it possible to discover browser extensions(specifically Chrome) using Discovery? If yes, Please guide me on how. Thanks in advance!
Does anyone know if there is a way to identify what discovery (GCP, Azure, Kubernetes) created the entries in the cmdb_key_value table?
We are looking to Discovery the AWS Account ID so we can associate it with all Classes discovered from AWS. We added the field "AWS Account ID" on cmdb_ci table so that it would filter down to all child tables. We particularly need this data on the ...
Hello NowCommunity, Does anyone know some free tools to troubleshoot/Validate SNMP and OID? This is used for Discovery Thanks and Regard
I am currently running into issues where Discovery is not Discovering the Mid Server that is being used for Discovery. In other words Discovery is not able to Discover the mid Server that is running Discovery. Any suggestions on why this would be hap...
Hello, I recently began using the vCenter connector with our Event Management module in ServiceNow. Is there anyway for the vCenter connector (and other connectors) to be modified to pull in more fields for the 'Additional Information' field of an ev...
Hello, I have requirement to capture the storage device names using nslookup command. This command I need to run locally on MID server and then update the storage device name. How can be this achieved? Thanks, Richa
Hi All PFA screenshot , After upgrade to Orlando , I am not able to connect SCOM from my dev SNOW instance Error:: EVENTS-------------------------------------------------------------Credentials not found, id: 05d5fd431b8b9450081862ce6e4bcb42testEve...
Hello, We recently came across an issue where discovery tried to attempt SSH auth (this happens when there is an open port 22) on a network device which took down all other dependent network devices and created an outage due to discovery tried ssh fo...
Has anyone developed a probe (or the capability) to determine system uptime? I'd like for Discovery to report back system uptime for Windows servers and populate the results in a custom field. Is this doable or far-fetched?
