so i have a set of cmdb tables , say one for eg is cmdb_ci_Server which have some fields missing . I want to identify which are the various discovery jobs/service maps which are populating this table . How can i do that . One way is to check the disc...
I want to create new alert for every Event. I tried by giving threshold as below but it is not working: count occurs= 1 over(seconds)=10
Hi All, I have a question. When discovery discovers any server CI , it creates a new CI record in the server class and the Status field of this CI is set to "Pending install" as this was default value set for this field. However when the discovery ru...
Hi Team, Could you please let us know , how to see code logic in in Recalculate service UI action. var servicePopulatorRunner = new SNC.ServicePopulatorRunner('INTERACTIVE');servicePopulatorRunner.run(current); var uri = action.getGlideURI() + "";i...
Hi, We are using the Time worked field on task and I am trying to write a script which will prevent users from entering time greater than 24 hrs. I want to do this by data validation eessentialy to say: "if(duration > 24hrs") prevent users from su...
Hi Snow Experts, I am really new in this community portal and I don't know the forum space I choose this is correct or not. I have an requirement on Service Now API. Requirement : In Service Now we have various Catalog items and under each catalog it...
So it all starts with actual behaviors. As we all know is the ability to do a protocol selected discovery, maybe some old school load balancing or the Domain Awareness that was put out to pasture with Powershell discovery. Now if you have every built...
We will be implementing ServiceNow soon. I am looking for examples of Risk Assessment questions for Change Management that you have used that have given you an accurate rating of the change request. How have you weighed the answers to get an accurate...
Hello All, I am going to enable the Certificate Management plugin in ServiceNow prod soon. We did the same on Test environment and saw that post discovery of the certificates, ServiceNow has created many P1 Tasks which I belive is part of the Plugi...
I am trying out the new Global IP Exclusion list and want to organize my IP's so it is easy to follow. It seems their are 3 choices. An IP Address List, IP Range and IP Subnet. I have several range sets I want to exclude that are IPs for an Isilon...
Hello All, I have below requirements: When a discovered CI is Retired all components that were discovered on the CI should automatically be retired with the CI is Retired. Any way to develop something that will look at all CIs and if parent CI is any...
Hello everyone, We have a requirement to get SFP(Small Form FactorPluggable ) and PSU (Power Supply Units) associated with IP Switches. Can you please guide me on which OOB cmdb tables I can utilize to enter the information associated with SFP's and...
Hi All, We've encounter thousands of error with message Failed Exploring Ci Pattern,Pattern name : GlassFish Server. Then upon checking Pattern Log this is what we get. How can we solve this issue ?. Thank you.
Hello, We are trying to add VCenter credentials for Discovery. We have VMware credentials already set up, how to add/extend credentials for Vcenter?
I need to understand how the event management flow works in order All EventsEvent ruleEvent field mappingAlert correlationAll AlertsAlert Management ruleIncident My understanding is all event > event rule > event field mapping > alert correlation > ...
