Discovery of Nimbe Storage Devices
Has anyone managed to successfully discover Nimble Storage devices? We have tried with no success discovering with SMI-S - has anyone else had any joy?
Forum Posts
Resolved! Upgrade "CMDB CI Class Models"
Hello, I would like to install the application "Service Graph Connector for SolarWinds" on our dev instance to test and validate the integration of Solarwinds with ServiceNow. One of the requirement is to have the application "CMDB CI Class Models"...
Input ECC Queue payload as a Data Source
We are fetching information from external source using output ECC queue and input ECC Queue is having payload which we want to insert in Import-Set table. So, is there any mechanism in ServiceNow to make ECC Queue [input] as a ‘Data Source’ and feed ...
Resolved! Credential Affinity Cleanup best practice
Hello everyone, I see many IPs in the Credential Affinity table that are related to "let's say" SNMP but when I search the devices in CMDB with those IPs from cred affinity table, I see that majority of them are not network devices. Perhaps one of th...
Resolved! How to validate SLA's conditions in ATF application?
Need to perform automated testing for Service Now version upgrade. Could you suggest best solution to validate all our incident sla's through ATF.
Resolved! How to Trigger " Schedule Jobs" by ATF( testing-Automated Testing Framework)
Hi, Can any one please guide me how to call Schedule jobs by using ATF
Resolved! Recommended approach for Storage Discovery Credentials
Hi, I see that in the below article it is mentioned that to use CIM Server for Storage Discovery. But it is not very clear in the documentation. Can you please help me with the below question? What is the recommended approach for Storage Discovery fo...
Resolved! Replacement for Help The Help Desk (HTHD)
Hi, With Help the Help Desk being depreciated in Orlando, has anyone seen any information on what may replace it (apart from getting Discovery)? I've seen on another post a mention that it "will soon be replaced with a new technology (in) coming rele...
Discovery Agents
This may in fact be a *stupid* question, but a customer is asking it of me, and I do not want to base my response on only my own knowledge of Discovery. The target for Discovery for this customer is GCP. They are claiming that they "read somewhere" ...
SCOM Connector and 2019 Compatibility
Hello, I found this article stating how to configure the SCOM Connector for the New York release of ServiceNow and it does not list SCOM 2019 as supported. This article lists SCOM 2019 as supported but is for the Orlando release of ServiceNow. I have...
Resolved! How do I auto approve a request in Flow Designer?
How do I auto approve the request in Flow Designer? I want the Request to be automatically approved so it will go straight to asking for item approval. My flow is working as expected except for the request part. When I make test a request it says:...
Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: AWS Datacenter identification, error: Match step predicate is not matched.
Hi team, I am facing this issue while selecting Schedule discovery --> Discovery Manager/cloud discovery --> New --> Add account--> Select Datacenter (Error) . Identification sections in pattern failed: section: AWS Datacenter identification, error: ...
Why does Discovery classifies IDRAC devices as Out-of Band devices in ServiceNow
Discovery classifying IDRAC as Out of bad devices.Can anyone explain why does it do so?Are IDRAC devices supposed to be out-of-band devices in ServiceNow?
Resolved! How do I set a custom homepage as the default for an assignment group?
Hello.We're implementing ServiceNow for our service desk and I'm trying to do something that seems like it would be simple - create a custom home page and make it the default page for a specific group of fulfillers. I've created the page, but I can...
Tags discovery for Azure cloud based discovery
Hello Everyone, I need to map the azure application service through tags. The question is when we run an azure subscription-based discovery OOTB we will get tags added to the Azure resources. if tags are not added to discovery, how do we discover the...
