We use Mulesoft to provide integrations between various systems. We need a way to track these integrations in the CMDB and the systems that they link so that if/when they, or the systems they connect, encounter issues we leverage the CI relationship ...
Dear All, Our customer has Citrix XenServer. we are not able to find any ways to discover XenServer in ServiceNow, has anyone done this in ServiceNow, and what was the approach to discover the same. Below is some more details of XenServer. Citrix Xen...
Hi All, We are performing a cleanup activity of CMDB , by deleting specific CI data from tables due to licensing constraints. The records which we are wanting to delete, also contain certain upstream and downstream relationships to other CIs. For ...
Discovery and Service Mapping have mid server auto-selection capabilities based upon ip ranges, applications, and capabilities. Traditionally, Discovery worked by selecting an individual mid server or a cluster. In Discovery, when a mid server clu...
Hi All We are having requirement to get data from postgresql database. We tried to check from the data sources, but failed because servicenow as an OOB doesn't support postgres. Is there a way to use postgresql as a datasource and run queries on post...
Hi, Can someone help me n explaining the below error which I am getting in my Solarwind Integration. 01/10/20 08:41:21 (597) ECCQueueMonitor.40 SEVERE *** ERROR *** getRecords failed (java.net.SocketTimeoutException: connect timed out) and also the...
What is the difference between local admin account vs domain account vs service account wrt Windows host Discovery?
If so how is it done?
Is Discovery Tool supposed to create hardware models or "product models" when it discovers a new item that is not set up as a hardware model?Seems that both our bulk load processes and discovery processes create "product models" - and do not associat...
What benefit is ServiceNow Discovery providing you? My company purchased discovery licensing with our initial contract about two years go and we've been unable to find any beneficial uses for it. We run a mostly virtualized environment and are able t...
Seems allot of folks are looking for easier ways to bring in tons of IP ranges into their discoveries without having to manually enter hundreds of IP networks. Well Service-now.com to the continued rescue with an already existing product technology, ...
Dear Experts, I am getting error on discovering my network switch. Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: All command implementations (SNMP_TABLE) failed on hos...
Hello,Is it possible to have right click behavior using a Apple mouse ? Ctrl + click doesn't work (or just on a very limited way) on Safari or FF for Thanks in advance.
We are collecting the laptop/desktop information through the Help the Help Desk in the login script. Now, as part of a compliance check, we need to report on computer not running a certain piece of software.e.g.: Hostname SoftwareCOM-0001 SoftwareA 1...
I have a need to validate a string field in a record producer for proper phone number formatting (xxx) xxx-xxxx. I understand that a client script for onSubmit should cover it, but I can't seem to devise a proper script that does the validation. Does...
