Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Cloud Discovery Setup with Azure

Hello Team, I am setting up the Azure cloud discovery in SNOW, It's only for cloud devices discovery. Could you please suggest what all are the prerequisites and steps to be followed. - Do I need to setup a dedicated MID server on the Azure cloud? - ...

Amit39 by Kilo Expert
  • 3771 Views
  • 15 replies
  • 9 helpfuls

Resolved! Will Azure PaaS Discovery use MID Server? What's the mechanism?

I have some questions regarding ServiceNow Cloud Discovery, especially for PaaS discovery. For IaaS discovery, should it be done under Discovery module by providing specific IP ranges like what we do for on premise devices? Noticed the cloud discover...

Kiana Yu by Kilo Explorer
  • 2130 Views
  • 5 replies
  • 1 helpfuls

Resolved! No Server found in my AWS Server (Cloud Management)

Began experimenting and exploring the capabilities of Cloud Management. I followed the tutorial video found on the ServiceNow Youtube channel for the initial set up using AWS, and everything seemed to work, but a colleague stated that there was a lac...

William Lee by Kilo Contributor
  • 2586 Views
  • 12 replies
  • 16 helpfuls

Are Barracuda and F5 WAF supported by ServiceNow?

Hi guys,   We are in the process of discovering Barracuda and F5 Web Application Firewalls. Are they supported OOTB? If they are not supported what would be the way to go forward? Custom patterns?    Thanks.

skp by Tera Expert
  • 1785 Views
  • 5 replies
  • 2 helpfuls

Azure Virtual Machine and problems with MAC 12:34:56:78:9a:bc

Hi Guys, We are facing issues related with windows server discovery which are hosted on Azure Virtual Machines. According to Azure documentation each Azure VM have arp table with ips assigned to same MAC address 12:34:56:78:9a:bc. It helps Azure to m...

find_real_file.png
TomaszO by Giga Contributor
  • 2463 Views
  • 3 replies
  • 0 helpfuls

Resolved! MidServers Load Balancer / Failover Cluster Behavior

Hello, I'm looking for a help in figuring out how MidServers work in different scenarios described below (It is related to Discovery but also to API calls): I have following 4 clusters already createdA) Load Balancing Cluster cl_lb_1 containing midse...

Resolved! Discovery and decommissioned Ci's

If a discovered Object is decommissioned and longer configured on the network, Will it remain in the CMDB?   I have been given the Job of keeping the CMDB health and accurate.  Thank you for your supportJoe

Jammoman by Kilo Explorer
  • 7561 Views
  • 10 replies
  • 3 helpfuls

Kubernetes Discovery

HI Team, Does anyone implemented kubernetes discovery  and open shift components. Could you please share me the steps how to make to discovery successful. I got the credentials I'm paused at creating  Serverless discovery schedules .   Thanks & Regar...

suresh90 by Kilo Contributor
  • 1870 Views
  • 7 replies
  • 2 helpfuls

Resolved! Kubernetes discovery

Hello, We are planning to implement Kubernetes discovery. We have the credentials (username and password) with cluster access.  Could you please share me the steps, how to make to Kubernetes discovery successful? Any prerequisite for Kubernetes disco...

Richa10 by Tera Contributor
  • 4752 Views
  • 12 replies
  • 4 helpfuls

Resolved! Appliance Discovery

What are Appliances?  What all Appliances ServiceNow Discovery will discover OOTB. What would be the prerequisties for Appliances discovery.

Suggy by Giga Sage
  • 4724 Views
  • 4 replies
  • 6 helpfuls

Resolved! MID Server connected but not shown in a list of MID servers

Dear all, I have a new MID server installation. The MID server installed and connected successfully. No error in log what so ever. I see hartbeat of the MID server comming as well. But it's never shown in MID servers list. I checked KBs related to th...

dgomel by Mega Contributor
  • 7059 Views
  • 18 replies
  • 18 helpfuls