Hi All,In our instance discovery for network devices is running and it is updating so many variables on Network Device. We want to restrict it to not update some variables, whenever it discovers a device. So could someone please advice on how can we ...
created 3d ago in ITIL Hello, we have several kind of specific network appliances (storage controller, antivirus, mail relay...) (physical & virtual) most of the time locked out of discovery or (linux boxes secured by vendors - no discovery ...
Hi All Can anyone please explain me how to use Multisource CMDB inorder to improve the Asset and CMDB improvement. we need (com.snc.itom.discovery.license) plugin to be activated on SNOW instance and manually add these property ?? glide.identifica...
HI All, when trying to discover Aix Server it's trying to override the Original Ip of what we had given for quick discovery and updating the other Correct CI. And wanted to know why the discovery is conflating the 2 devices. Let me know if you have ...
can you please tell me the difference between svc_ci_assoc and cmdb_ci_rel tables in ServiceNow.
Dear All, I want to make this property enabled true for IRE in cmdb & discovery. "glide.required.attribute.enabled" I know everything about this property but don't know the real impact. we are using pattern based discovery. Will it create empty CIs...
Hello Experts, While configuring a SNMP trap collector the system showed an error "The MID Server does not contain a MID Server member." not sure what does it mean and how it can be corrected. It was working as expected on Istanbul. Any tips/hints...
Hi All, Is it possible to call a script includes like report below in a database view? I have a complex script include that returns the sys ids of servers. Would like to create a database view and then create different reports to run against that...
Hi All, I have "discovery_admin" role I'm able to see all discovery applications and modules. I have access to create new Discovery Schedule. But i don't have access to Edit/Create IP Ranges. which Role is required to Edit/create Ip ranges in Discove...
We have discovery setup to discovery MS SQL servers in our environment. When it runs, it automatically build the relationship between the SQL instance, and the server it runs on (MSSQLSERVER@server01 RUNS ON server01). Is there way for discovery to a...
Hello Community, We are encountering issues with clear events in Servicenow, whenever a clear event is received from Source in the system the related alert is closed but the severity of the alert is not changed. While when we receive an alert with th...
The configuration for Discovery Schedule to discover network devices doesn't contain a field for location. Is there a way to set the location for network devices discovered? Perhaps setting this based on IP Address or subnet?
We utilize the managed by field in AD for Security Group approvals. I have this field mapped to populate the manager field on the sys_user_group table but AD populates this field based on the users OU. Our issue is that ServiceNow is not reading this...
Does anyone know if there are any CMDB / Configuration / Asset Portals that exist maybe I'm not aware of? I've done plenty of work in all three from the back-end perspective, however I have a new customer requirement that would like to utilize the Se...
I have set up an order guide for a New User Account and there are multiple selections for the type of account the submitting user can select, each of which is represented as an item - all works well apart from an issue with the approval email being i...
