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Resolved! Postgresql as Datasource

Hi All We are having requirement to get data from postgresql database. We tried to check from the data sources, but failed because servicenow as an OOB doesn't support postgres. Is there a way to use postgresql as a datasource and run queries on post...

Madhav9 by Kilo Contributor
  • 7100 Views
  • 7 replies
  • 1 helpfuls

Resolved! java.net.SocketTimeoutException: connect timed out Error

Hi, Can someone help me n explaining the below error which I am getting in my Solarwind Integration. 01/10/20 08:41:21 (597) ECCQueueMonitor.40 SEVERE *** ERROR *** getRecords failed (java.net.SocketTimeoutException: connect timed out)   and also the...

Savita1 by Giga Contributor
  • 26485 Views
  • 3 replies
  • 2 helpfuls

Issue with setting up PRTG to integration in ServiceNow

Hello, I've been trying to set up PRTG integration in my DEV environment. The Mid Server is up and up to date.   I get the following message:- EVENTS-------------------------------------------------------------Credentials not found, id: e94e58b61bb9f...

James Hadley by Kilo Contributor
  • 1107 Views
  • 6 replies
  • 0 helpfuls

What benefit is ServiceNow Discovery providing you?

What benefit is ServiceNow Discovery providing you? My company purchased discovery licensing with our initial contract about two years go and we've been unable to find any beneficial uses for it. We run a mostly virtualized environment and are able t...

Importing IP Ranges

Seems allot of folks are looking for easier ways to bring in tons of IP ranges into their discoveries without having to manually enter hundreds of IP networks. Well Service-now.com to the continued rescue with an already existing product technology, ...

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doug_schulze by ServiceNow Employee
  • 3919 Views
  • 8 replies
  • 0 helpfuls

Right clic with mac

Hello,Is it possible to have right click behavior using a Apple mouse ? Ctrl + click doesn't work (or just on a very limited way) on Safari or FF for Thanks in advance.

ftolgyes by Tera Contributor
  • 3032 Views
  • 7 replies
  • 7 helpfuls

Reporting on Software not installed

We are collecting the laptop/desktop information through the Help the Help Desk in the login script. Now, as part of a compliance check, we need to report on computer not running a certain piece of software.e.g.: Hostname SoftwareCOM-0001 SoftwareA 1...

march by Kilo Guru
  • 4129 Views
  • 22 replies
  • 6 helpfuls

How to validate a string field for proper phone number format

I have a need to validate a string field in a record producer for proper phone number formatting (xxx) xxx-xxxx. I understand that a client script for onSubmit should cover it, but I can't seem to devise a proper script that does the validation. Does...

quanha by Kilo Contributor
  • 23724 Views
  • 10 replies
  • 19 helpfuls

Identification sections in pattern failed: section: discovery, error: All command implementations (SNMP_TABLE) failed on host 10.142.11.8. Host might be down or unreachable.

Hi everyone, When I was trying to discover a number of IP Switches, I'm getting below error for some: "Identification sections in pattern failed: section: discovery, error: All command implementations (SNMP_TABLE) failed on host 10.142.11.8. Host mig...

Sha_pan by Giga Contributor
  • 2208 Views
  • 5 replies
  • 5 helpfuls

RPC server unavailable issue

Hi,We are working on service mapping for our client and we are on istanbul version.We received error in discovery logs stating 'Failed to execute WMI command on host xx.xxx.xx.xx command: netstat -a -n -o | findstr /R ":64701" error message: The RPC ...

Resolved! Vcenter discovery failing Unable to establish connection to https://xx.xx.xx.xx/sdk: java.lang.NullPointerException: None of url, username can be null.

Hello All,    I recently noticed that Vcenter discovery is getting failing for some of the Vcenters and getting.  Unable to establish connection to https://xx.xx.x.x/sdk: java.lang.NullPointerException: None of url, username can be null. When I test ...

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vamshi19 by Tera Contributor
  • 2652 Views
  • 7 replies
  • 1 helpfuls