We would like to avoid discovering end user devices (laptops / desktops) from ServiceNow Discovery as we have SCCM for pulling in information for these devices, Do you have any best practices around this? Any tips & tricks? Suggestions? Thx,Sanya
Have anyone tried oob snapshot activity to take snapshot for vmware instance ? ServiceNow docs do not have detailed info except the input variables required. I have provided the input variables but response is always timing out as below. 'error="Time...
We have a requirement to update the Status field based on the Retired checkbox. If u_retired is true, then install status should change to "Retired" and if it is false, it should be "Installed". We need the exact count of rows updated after executing...
We are using Rest API via PowerShell (Invoke-RestMethod),In order to insert records in the event [em_event] table with a single call, using the web service API. We successfully inserting events to the em_event table,But the only problem is with the a...
Hi, I'm trying to remove duplicates using the arrayUtil function using the below code. But it's not helped to resolve. Can you help me to understand where the issue is? The expected result is to remove the duplicate in x instead it's printing what pr...
Hi, I'm having issues with Discovery on Wyse Terminals (Teradici 7030). I can't populate the serial number.I believe the problem is with the OID. Does anyone know how to get the correct OID to pull serials numbers through snmp for this model? Tha...
Dear All, The window server which are hosted on aws are populated into windows server table correctly but the correlation id and object id is missing for these servers. Any idea how to get these values. Regards, Anshu
creating a Discovery pattern for iTunes and associating the pattern to the iTunes process classifier. Create an iTunes Discovery pattern and include the following: Application pattern called iTunesCreate an Identification Section called iTunes to inc...
I've been asked the question about the feasibility of an integration between ServiceNow and Aruba. In its simplest terms does anyone know if Aruba can be integrated with ServiceNow. I have asked the question of, "what would you like the integration t...
Hi Team, I have event rules and Alert rules in place to create an Incident for events that match the certain filters. Event rule ->Alert Rule->Subflow the pattern I follow. Event - It is processed correctly and creates Alert Alert - It does not creat...
Hi Community I need some insights on how correlation ID works on cmdb_ci.... Do this come from discovery execution? I am seeing when I run it does not set any correlation ID so it always goes with the other identifiers ( Serial number and/or name) ...
Has anyone set up discovery of payment card processing devices? Currently we are performing a monthly physical inventory but I would like to set up a discovery schedule to pick up these devices as a distinct CI - asset class. Thoughts on the best w...
We run Cloud Discovery in Azure environment. However discovery does not update the CI's existing in the CMDB,it creates new Virtual Machine Instance CIs. It should match the VM Instance Id and Object Id and update the CI. However instead of updating,...
Hello, I have a problem in creating a relationship between two middleware components identified on a Linux server Basically it is a discovery on a Linux server with an LXC layer and on which a Jboss server application is running. A custom "LXC" patte...
We are running vCenter Discovery in our Instance. After our latest discovery, we found few VMware Virtual machine Instance has Status as 'Retired', Operational Status is 'Operational' and the State is 'ON'. In Orlando docs I found But this is not ou...
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