I am setting up Event Mgmt on my dev instance. I have got the plugin activated. When I go to Event Mgmt > Dashoard to see the Service Dashboard it's showing a different one. I am looking for this : But what I see is this:
If you have, what are some of the issues that you've run into? Are all of your entries does manually, or are they imported? I'm looking at introducing CMDB to my organization, but Discovery may not be in the budget for this year. Would it better to w...
Hi,Is there a Discovery Role available/ or configurable in SNOW which only allows "read only" access to the user which means no creation, update or deletion should be allowed to this role. Please share available docs. related to this setup. Than...
All, My company is working with the Discovery Home and looking into the errors. However, our list of errors in the Automation Error Message ('automation_error_msg') table regarding unexpected errors is currently over 50,000 records.After some further...
Caught exception when processing undefined undefined: TypeError: Expected argument of type object, but instead had type undefined, any solution?
Hi All, When I open the staging table of a ci it shows me this error "An invalid XML character (Unicode: 0x12) was found in the element content of the document.". How should I resolve it.Please help me out Thanks, Dinesh
Hi all, I like to ask what is the difference between Scripted REST API vs Listener Transform Script for receiving events into ITOM Event management and when would you use one over the other? Thanks, MC.
Hi We are implementing JEA for Windows discovery for our customer and after setting up the credentials and adding the required comfiguration parameters we are ending with the below given error. Discovery Log error: Configuration Item [undefined] Cr...
max entries for a tag created shows 20. how do we change that to more?
When the standard Unix Classify Multiprobe runs, when it gets down to the "snc_func_1" probe I get the Failure depicted in the image below. so I change the probe, making the topic "show sys version" get rid of the f5.sh probe parameter. When I log ...
Hello, We have received a requirement to discover additional labels and tag of OpenShift container. I have added an extension to the OOTB Kubernetes pattern and trying to add the newly discovered key and labels into the table cmdb_key_value. After r...
I am troubleshooting this pattern built and it is failing due to payload having duplicate attribute but I seem to not understand whats the error log is saying : Identification CI Errors: Abandoned due to too many errors,Abandoned due to too many erro...
Hi everyone, Can anyone help me to know what is use of IP affinity table and Ip service table in ServiceNow and how they are connected to each other. Thanks, Anshu
Dear All, In our new Orlando pattern based discovery , the windows 2019 servers specially and some other windows/linux servers these fields are getting empty by discovery itself:- CPU core countCPU countDisk space (GB)OS Domaindescription I have ch...
Hi, I am planning to discover the Mac computers using the ServiceNow Discovery. But not sure what credentials do I need to configure along with the additional privilege if required? Many thanks in advance! Sagar
