Dell Unity box discovery
Hi Team, Any one able to discover the dell unity box successfully? The logical components NAS servers and file shares using CIM or REST?
Forum Posts
Resolved! AIX - Active Connections probe ECC Queue Name file
In the AIX - Active Connections probe, the ECC queue name is "sh ${file:aix_connection.sh}". It is reported that this is a script that is created on the AIX server during probe activities. Our InfoSec team is securitizing every AIX probe and I'm unab...
Unable to populate tabular email body in incident
Hi Folks, I have required to convert emails into tickets, I have created flow to convert and it working as expected, only description is not populating correctly.Here, Email body need to populate in incident description. Mail body coming as table fo...
Understanding Cost Centers and Budgets
Hi, Can someone help me understand which domain Cost Centers, Budgets, and Expense Allocation Rules belong to? I’d also love to know if there are any recommended courses or resources to explore these topics in depth. Thanks in advance for your help!....
Linux Server Identification rule has been changed from Hardware rule to Computer
Hello Community, Identification rule for Linux Server was changed from Hardware rule to Computer Rule.How can I revert this back to Hardware rule.
Resolved! Discovery Fundamentals: about Linux server ( MID Server)
There is a task in Discovery Fundamentals that involves creating credentials for both Windows and Linux MID Servers. Creating Windows credentials was straightforward because the Windows MID Server was already included in the lab instance. However, I ...
Certificate Module with Discovery to Sectigo CA
We are exploring the Certificate Inventory module and they have a section where you can connect to your Sectigo CA. I am having a hard time getting that setup. Has anyone had experience with that? Thanks in advance! -Adam
Discover ExtremeNetworks Wireless controller/AP?
Hi - Has anyone built Discovery pattern (or even probe/sensor...) to discover Extreme Networks Access Points? ExtremeNetworks uses a controller and is SNMP enabled. I'm presuming (hoping) it may be similar to Aruba AP discovery (another product wi...
SCIM for CyberArk
Hi - I installed the SCIM Plugin to connect to CyberArk Now, it´s need to be configured from scratch. What should i do 1st pls? Thank you
Bar Charts - Report broken down by month
I'm trying to create a Bar chart that breaks down the incidents submitted by month. It seems as if the only way to get the breakdown by month is to set the type to Calendar. Of course that isn't a bar chart. It just puts the collected incidents on a ...
Setting Up ServiceNow ITOM Integration with Amazon Data Firehose via API
Hi everyone,I’m trying to create a Bash script that connects to a ServiceNow instance, creates and activates an integration to stream log data from Amazon Data Firehose directly into ServiceNow.I’ve explored the ITOM Health Ingestion APIs using the R...
Step by Step Guide AWS Cloud Discovery
I am looking for step by step guide which can help us to set up the AWS Cloud Discovery.If possible all steps that can help me in configurations to be done in ServiceNow as well as in AWS with best practices to make the cloud discovery work. Thanks i...
Resolved! Cloud Discovery questions
OK, Brain trust... here's my quandary... We are migrating massive numbers of our apps to Azure. Right now, about 145 subscriptions, and maybe 15000 CIs spread across ALL the US Azure data centers. would be so much easier if they were all centrally ...
Clarification on Creating Technical Services and Offerings in Service Mapping
Hello everyone,I’m looking for guidance on best practices related to Technical Services and Technical Service Offerings in ServiceNow Service Mapping, especially when working with discovered Application Services. I have a few specific questions:When...
Resolved! Unable to discover windows server 2025
HI all - Hope everyone is doing good. Our customer has started deploying windows server 2025 in the environment. We use ServiceNow discovery but it unable to identify the OS as 2025 or classify the servers as servers. The article says that 2022 is...
