Hi, Hitachi G Series G370 Storage Servers are in scope for discovery. Accordingly, we have configured CIM credentials to enable their discovery. Based on the error logs, the device is being classified and CIM communication appears to be occurring—we ...
Hello upon trying to start this task, upon turning on Debug mode I get an error. "Process detection failed: Execution of command com.snc.automation_common.integration.exceptions.InvalidCommandException: executeQuery : Could not get query Select * Fr...
We are using Tokyo and have Integration HUB ITL and Service Graph for InTune functioning. We would like to have flow that has the option to either delete a device in InTune or wipe a device via InTune. In Flow Designer I see the choice to delete but ...
Hello,can someone with experience in MID Server and Discovery tell me if it’s possible that ciphers could cause it to be impossible for discovery to run on a certain MID Server, with the message ("Credentials not valid")?Can ciphers like ECDHE_ECDSA ...
In ServiceNow, I attempted to connect to a Linux server using the "SSH Private Key Credential," but the connection failed. When validating the credential (Private Key), it returned an "Authentication failed" error.To troubleshoot, I used an alternati...
Hello, I have a question regarding the Automatic Alert Grouping feature in ServiceNow.My understanding is that this capability relies on Machine Learning, and therefore it requires some training data before it can work effectively. Specifically, I be...
Hello Everyone,We are trying to discover SNMP and Windows devices for similar IP ranges, and it's taking a long time to complete the discovery scan. So we decided to use "behavior type" under MID server selection method in the Discovery Schedules & r...
HI Community, I have a requirement, in portal at bottom right we have an icon's (as show in screenshot) where two are overlapping i need to move the pink one happy signal icon from right to left side of the page. Please let me know where i need to mo...
Hi all, I have some questions about the CMDB and licensing, and I hope someone can help: Do only devices discovered by ServiceNow consume a license? Can I register and maintain additional servers, routers, switches, databases, etc. without needing s...
We have a number of SiteIDs in the CMDB and when we try and access the service map for these CIs, this error is displayed on the service map screen, "Error on server request getMap. System error has occurred, exception is: CmdbRuntimeException : Int...
In ask the experts video, it is mentioned as - "unlike a full scans which can which scan every device incremental scans focuses only on the changes since the last discovery" Source - https://www.youtube.com/watch?v=ulwFn30wMrw at 20th min. Looks like...
Hi All, I am looking for a solution, "Once the alert correlation is completed, then the severity of the primary alert changes to the Critical."When I am trying to achieve this by using Flow or BR, it changes the severity to critical and then revert b...
Hi, We are currently implementing ServiceNow Discovery in our environment and have encountered a major limitation regarding Windows Domain Controllers. According to the official documentation, in order to discovery a Domain Controller it is required ...
Service Mapping discovers all application services in your organization and builds a comprehensive map of all devices, applications, and configuration profiles used in these application services. What is the need of Service Mapping when there is Disc...
We have an event source where users can raise an incident via the in-room vid conferencing units and input their userid. This is included in the description.The events are processed via the normal event processing and an incident created and assigned...
