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AWS Graph Connector test connection error 400

Aws Default Connection step in the guided setup for AWS Service Graph Connector configuration is giving: "Error: Method failed: (/) with code: 400" when we click Test Connection UI Button. I have added the right details in the organization account an...

Alan47 by Tera Contributor
  • 1308 Views
  • 6 replies
  • 0 helpfuls

CMDB classes for data center

Looking for best practices on storing data center infrastructure in the CMDB. Which classes do you use for these items? Does anyone actually store actual storage information on a daily/monthly basis in order to create expense lines?backupsstoragecolo...

ITOM Offering: Firewall Rule Request

Hello Friends,We have not implemented this yet; however our Security team is requesting some modifications to the OOB Firewall Rule Request to the degree where there is a need for the users to be heavily guided for entering IP information. The team d...

Event Management

HiEvent Management doesn't appear in the application menu.What plugin do I need? Thanks in advance.

HS7 by Giga Guru
  • 379 Views
  • 3 replies
  • 0 helpfuls

Resolved! Attached KB Article on Incident Report

Hello Community, I need help here - I am tasked to create a report that shows how many incidents have KB articles attached to them, any suggestions? On our incident's table, when you scroll down, there is a tab that says " Attached Knowledge" where y...

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Peter B by Giga Expert
  • 6112 Views
  • 7 replies
  • 4 helpfuls

Discovery Fundamentals on Demand

Simulator Task Module 3 I am able to add my Windows MID Server using my private IP address but when it comes time to discover the clabs-windows it is not the right OS it only shows me Windows 2022 and it should be 2019.  Therefore I cannot get past t...

Community Alums by Community Alums  
  • 299 Views
  • 1 replies
  • 0 helpfuls

How to map data to an HTML field?

Hello All, We have an OOB integration where we map the raw data to the form fields. I need to map 3-4 URLs to a field of type HTML. The idea is to have a hyperlink for the URLs rather than plain text that needs to be copied. Assume that the raw URLs ...

MID Server OCSP Check and MID Server Proxy

I use RESRMessage to call external rest API in ServiceNow、Used MID ServerThe following error has occurred:The request failed: Request not sent to uri= https://xxxx.xxxxx.jp/_apis/projects/?api-version=6.0 : org.apache.commons.httpclient.HttpException...

panda1 by Kilo Guru
  • 1517 Views
  • 6 replies
  • 1 helpfuls