Hi All, In Dependency View of a core switch, I'm able to see connected devices top to bottom and bottom to top. But when I open dependency view of an access switch from the core switch I'm viewing, I'm just seeing top to bottom but no bottom to top c...
i want to send approval again again on requested item untill the user manager is empty using flow service now
I have reviewed the analysis of stale network records and identified multiple devices marked as stale. Can we implement an auto-retire process for devices that are not present in the IP Address Management system or monitoring tools like SolarWinds?Wo...
Hi All, Is it necessary to have discover "installed certificates" when we have unique certificates discovered via CA? When unique certificates are discovered via CA based discovery, will that also discover installed certificate in installed certifica...
Hello, In Event Management, when an alert is generated due to a threshold breach, I notice that even if an event with Severity = Clear is received afterward, the alert is not closed. Is this expected behavior?Do I have to rely on the IDLE time settin...
As I am following below document for Integrate Azure Monitor with OAuth authentication While integrating with a different tenant ID, the integration is successful and events are being received. However, when configuring the same OAuth entity again, I...
Hi All, I have few queries regarding Service Mapping:Can I include relationships in the map like windows server to vminstance?How can I exclude decommissioned vminstance or servers from the map?In the mapping, how can I specify which classes I want t...
Hi All, In location table(cmn_location),There are duplicate locations based on same names and this is referenced in other tables like incident ,cmdb, change etc.What should be the best approach to deduplication or clean up the locations .Would it be ...
Hi,I am trying to fetch information from Intune to ServiceNow using Service Graph Connector and for that followed the guided setup. Now, as per the out-of-the-box solution, it is not fetching a few fields for e.g Last Scanned Date. How can I customiz...
Hello!The client I'm working with, unusually, installs software on Linux Servers without RPM. Therefore, horizontal discovery isn't detecting the software installed on these endpoints.I'd like to recommend ACC-V as an alternative in this case. But I ...
There's a requirement to integrate AWS events with ServiceNow for event management. I have used below link to configure the topic in AWS. link: https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/event-management/ta...
Hi All, I'm wanting to import OEM data to CMDB, has anyone setup or has example discovery for importing OEM data, for example hostnames, Ip addresses, tags, etc,.. from OEM - with the possibility of using OEM's emcli commands? My OEM knowledge is lim...
Hi All, Has anyone done the discovery of Huawie devices? Be it swtich, firewall, VM, Vsphere etc.. And has anyone integrated to their available solution to fetch the inventory and update in ServiceNow?
Hi all, I am working on using ACC-V (Agent Client Collector) to get data on installed software usage and metering. Having addressed the pre-requisites I now need to install the Osquery daemon on a test laptop. I intend to use the script provided in...
Hi Team, I am new to Service Graph Connector (SGC) for Microsoft Azure and would like some guidance to understand it better. Specifically, I am looking for: Step-by-step process to set up and configure the Azure connector in ServiceNow (from Azure ap...
