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SCOM 2022 version not found

Hi, We are using Integrations Launchpad to Integrate SCOM 2022 with ServiceNow. However, we are facing this issue:We have followed all the steps in the document - Configure the SCOM connector instanceAnd have uploaded the .dll files in ecc_agent_jar ...

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Issue during changing type from Duration type to choice type

I had to change the type for one field from duration to choice .We can not change directly the type from duration to choice .So i created one temporary field and stored existing data in that field .Then created a new update set.After that  i deleted ...

_bhishek by Tera Guru
  • 1630 Views
  • 10 replies
  • 0 helpfuls

SQL Query via MID SERVER

Hi everyone, I have an SQL query that is taking a long time to return the result of the query via DataSource. The volume of data that the query retrieves is large, around 900 thousand rows.However, when testing the query on SQL Server, it runs with a...

johngomes by Tera Contributor
  • 521 Views
  • 1 replies
  • 0 helpfuls

Resolved! MID Server

Hello Everyone,Can anyone tell me, why we create a service account when installing a MID Server on any Host?We create a "Service Account" on the host machine and assign it the   "Log as an service" permission.My question is: why exactly are we creati...

Resolved! Duration type fields to Dropdown type field type

I have duration type field available in Business application table .I want to make that field dropdown with specific values like 1day,2 day,3 day etc. I can not directly change type from Duration to Dropdown. I don't want to change column name ,if we...

_bhishek by Tera Guru
  • 822 Views
  • 6 replies
  • 0 helpfuls

Service Tree display was blocked.Services count exceeds the limit

While viewing any Service Map the error "Services tree display was blocked: Services count exceeds the limit. Can be tuned from properties of current plugin (Service Mapping or Event Management)" pops up. We did have  7,011 Application Services. Simp...

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gernst by Tera Contributor
  • 382 Views
  • 1 replies
  • 0 helpfuls

Resolved! Using Flow Designer, add attachment to Send Email Action

Hi all, I've created a Custom App using Studio, whereby we will receive Weather Warnings from a National Weather provider, and then forward this e-mail onto relevant parties.  I created an extension of TASK so we can have a record of these weather al...

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Lab instance issue

Unable to login to lab instance I have username and password but still it is giving error as invalid username and password. 

test200 by Tera Contributor
  • 495 Views
  • 3 replies
  • 1 helpfuls

Resolved! Anyone able to fetch 'Assigned to' attribute using ACC-V

Hi All, Anyone able to fetch 'Assigned to' attribute using ACC-V approach? I see that this feature has been made available and it requres system property to be enabled plus local admin access for the user on the system where agent is deployed. Would ...

pratik0306 by Tera Guru
  • 1548 Views
  • 10 replies
  • 2 helpfuls

Reporting - Direct link URL to incident

Hello,In ServiceNow reporting, in the Incident table, I know I can choose a collumn named SYS ID (inc_sys_id), which together with https://xxx.service-now.com/task.do?sys_id=<Sys id of the Incident>,can create a direct link to that Incident.My questi...

emersonmede by Mega Contributor
  • 491 Views
  • 1 replies
  • 1 helpfuls

Dynatrace Service Graph Connector

We may want to use the Dynatrace connector in the future as a CMDB source, but haven't gotten full alignment yet. In the meantime, I'm trying to understand some of the details on how the information maps to tables. I have read the documentation, but ...

Unable to add to MID server NMAP capabilities

Hi, all I would like to enable credentialless discovery, according and following documentation I have installed nmap on midserver (manually, due to security restriction auto install do not work). Installation of nmap was successful.Mid server is up, ...