Hello guys! I have a specific requirement of integrating Service Now event management module to vRealize. Thing is, it uses a SelfSigned Certificate and even thought I've imported all the hosts certificates to the midserver, communication is still n...
Hello, Editing as I have gained more information since initially postingPlease note that I cannot use any scripting, and everything needs to be done within the www.instance.service-now.com/now/sow/enrich-automation/x page. I am trying to figure out ...
Hi,I have a Powershell file on MID server that can be called sucessfully with the Powershell Action Step. It returns the output and a json but the argument is not received by it. What am i doing wrong? Any help would be appreciated. Param ([string]$C...
Could you please help me check if step 5 is correct? Because the Name and Description have been updated successfully, only the version has not been updated.
For a specific IP that belongs to Windows server i enabled the Servicenow discovery. But In the CMDB CI table It created 4 CI records are created with 4 different classes i,e. VMware Network Adapter, Website, Website, Vmware virtual Machines instance...
Hi Experts, We are looking to integrate FogLight DB monitoring tool which is a OnPrem setup to ServiceNow Event management to forward events from Foglight to ServiceNow, preferably using rest API. Please help us with pointers on the same.Thanks,S
Connection test failed: TypeError: Cannot convert null to an object.TypeError: Cannot convert null to an object.TypeError: Cannot convert null to an object.
Hello team,I am working on a requirement to discover a business service that consists of multiple components. While I am able to discover processes on specific CIs, I am unsure how to handle cases where those CIs connect further to APIs.I would appre...
Hello Community,I have a question regarding Service Mapping. When Discovery creates application services and generates their respective service maps, is there a way to connect one discovered application service to another within a single service map?...
We are currently implementing ServiceNow Discovery for a customer on the Yokohama release.When ServiceNow Discovery runs with valid credentials, servers are discovered successfully. Discovery is able to collect detailed OS-level and network interface...
Has any one used Azure Key vault as a external credential storage in ServiceNow for discovery? I did not find external credential storage plugin separately in ServiceNow store. As per document it says you need to request it through High portal. I s...
Linux server is getting classified as IP Router via discovery as SNMP is enabled on Linux server, I tried decreasing priority of Linux classification than SNMP. Also tried creating identifier for Linux server with priority as 99 and snmp router it ...
As a ServiceNow customer we wish to request that ITOM Visibility patterns for Huawei Cloud Stack (specifically looking at Private Cloud products) be considered for development.Many organizations are considering migrating on prem resources to Huawei C...
Hello! I am using Behaviors for Discovery schedules. For the behavior, we have 2 phases for Functionalities:Phase 1: every other protocol, no SSHPhase 2: SSH only I noticed that during discovery, the Shazzam probe only tries Phase 1 protocols and ign...
Hi all,The prerequisite for ServiceNow discovery is network connectivity (open firewall ports like 22, 135, 443, 5985). We have 50 Servers (Windows/Linux/Solaris) for auto discovery and requested firewall/network team to open the ports (135/22). Do w...
