We are doing Service Mapping in our organization in preparation for CMDB go-live. So far we have done Dynamic CI Groups and some manual mapping. The topic of ML (Machine Learning) based mapping came up and the Architect chose to defer it. Just curiou...
Service Now - vCenter DiscoveryHave you encountered confusion with VMware technical terminology when receiving a requirement to enable vCenter discovery?LET ME BREAK IT FOR YOU Having knowledge of the infrastructure side helps us design and implemen...
Hello Folks, can anyone please guide me on what kind of architectural questions might be asked on the CMDB & Discovery side along with the real time scenario based questions?Thanks
My question is as follows:"If I am planning on adding ServiceNow Event Management, currently a Splunk ITSI organization, can I send an incident from SPLUNK ITSI into ServiceNow, and expect to utilize ServiceNow Event Management, Service Models and AI...
Hi Community,I have created tag-based service maps for business applications in a DEV environment and I’m trying to migrate them to PROD.I captured the changes using both:Update Sets, andXML export/importHowever, after importing into PROD, I’m notici...
The ACC-V appliance has been successfully discovering running software on Windows hosts. However, over the past few months, it has intermittently stopped discovering the Microsoft SQL Server database instances on some Windows hosts, while it continue...
ITOM Visibility Zurich release notes AWS SSM discovery AWS Systems Manager (SSM) Agent discovery introduces a streamlined, agent-based approach to discovering Amazon Elastic Compute Cloud (EC2) using AWS SSM. This integration enhances Discovery by le...
I’m looking for expert guidance on configuring ServiceNow Health Log Analytics (HLA) to ingest Power BI Activity Events directly into ServiceNow without using Azure Log Analytics, as Azure Log Analytics is disabled at the organization level and canno...
Hello everyone,We have a MID Server that is currently down and it has the following mid server issue, "AMB client disconnected after connecting", does anyone know how to fix this and what could be causing this error?It's my first time troubleshooting...
I have a requirement that is WHEN the Contract is about to reach the end date or expiry THEN automated notifications or alerts should be sent to abc@email id based on the frequency mentioned below1. Every week when 1 month is left2. E...
We have been trying to trouble shoot some inconstancies in some of our IIS Service Maps. More on that another time, but for now, this error is putting a major road block in our debug testing when working in the pattern designer. The odd thing is th...
Hello all,I want to change my ServiceNow Community handle name , which currently looks like this "KondurVishR1582" , does anyone know how to do that, if so please do share.Thanks, Vishnu.
We have two forms, Form1 and Form2 (catalog items), which can be triggered either individually or sequentially.Both Form1 and Form2 are configured with similar variables that are automatically populated using onLoad and onChange client scripts.When F...
Hello, I'm seeing how discovery create new companies and find the MakeAndModelJS script include and see it calls the SncMakeAndModel script but I can't see it anyware, we are looking to see if when the script create a new company it tries to normaliz...
Hey,I tried impersonating a user in servicenow and trying to access the new build portal.But getting this error--java.lang.NullPointerException: Cannot invoke "java.util.Map.containsKey(Object)" because "sourceFields" is null it show the eforms, but...
