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Operation denied while uploading the file to SFTP Server.

Hi All,We are implementing an integration to upload the data to a SFTP server. Export sets are used to export the data to MID Server and Post script under scheduled data export is being used to then send the file to SFTP server.Further, post script i...

Community Alums by Community Alums  
  • 850 Views
  • 1 replies
  • 0 helpfuls

ThousandEyes Alert Integration - Impacted Services Not Populating

Environment: ServiceNow (Yokohama) Issue: We have ThousandEyes integrated with ServiceNow Event Management.  We are using a subflow to populate the impacted services on the alert, but it is returning blank values. Current Flow:ThousandEyes → Event Ru...

MarcTromp by Tera Contributor
  • 744 Views
  • 1 replies
  • 0 helpfuls

Alert Remediation - Auto solve incidents using remediation

Hi Guys, I'd like to know if ServiceNow has the capability to automatically resolve incidents by taking actions such as restarting a server when it goes down during the remediation process For instance, in the event of a server outage, ServiceNow sho...

ARTICLE: Alert Correlation Rule Advanced Script

Requirement: Correlate Alerts of all CIs coming from same Location and from a specified Source containing specific Description: Solution:1) Create an Alert Correlation Rule with Advanced checked 2) Specify the filter which should be considered as Sec...

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Unable to publish the Discovery pattern

Hi Experts, I am seeing a weired error in my instance wherein I m not able to publish the pattern. I have checked each and every step with utmost attention and could not find any syntax error.  Things I have checked are:- Syntax errors in each step.-...

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Community Alums by Community Alums  
  • 1063 Views
  • 3 replies
  • 0 helpfuls

SCCM Service Graph Connector

Hello Experts,Setting up for SCCM service Graph. It gives below error : Using different PORT rather than default.The SQL DB is Windows Authenticated based and we have service account for that createdFirewall Ports are opened.     Thanks 

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Nisha30 by Kilo Sage
  • 871 Views
  • 3 replies
  • 2 helpfuls

Resolved! Certificates for MIDServer

Hello ITOM Experts, We have MidServer up and running. Firewall ports are opened.Need to clarify do we need to import certificates (SSL/ TLS) to communicate from Midserver to devices. 1. Can the certificates be uploaded in ServiceNow instance in certi...

Nisha30 by Kilo Sage
  • 3100 Views
  • 10 replies
  • 4 helpfuls

Recommended Azure VM series for ServiceNow MID Server

Hi Experts, Our Azure team has asked us below two questions :   Is there any document that defines outbound data transfer from MID server to ServiceNow cloud intance i.e. Azure cloud to outside data flow volume - Data discovered by MID server in Azur...

Discovery Schedules keeps cancelling

I have a discovery schedule which keeps getting cancelled.From the discovery status I see a very generic message Error - Cancelling DiscoveryDiscovery decision Cancel, Reason: No progress was detected on status. Cancel status I have checked if there ...

HarshitaC by Tera Contributor
  • 1127 Views
  • 1 replies
  • 0 helpfuls

Resolved! CMDB error non-existing

1. Rule entry under cmdb_ci_power_eq identifier using non-existent table is ignored during identification!2. Rule entry under cmdb_ci_appl identifier using non-existent table is ignored during identification!3. Rule entry under cmdb_ci_network_functi...

SiddiqB by Tera Contributor
  • 1401 Views
  • 2 replies
  • 0 helpfuls

Resolved! Permission issues while discovering IBM Message Brokers

Has anyone been able to successfully discover IBM Integration Bus (formerly WebSphere Message Broker) without the need to be part of the mqm/mqbrkrs group to run "mqsireportproperties" command? BIP2164E: An error occurred while opening registry file ...

Ragini BG by Tera Contributor
  • 2891 Views
  • 4 replies
  • 2 helpfuls