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Google cloud platform discovery gets an error

Hi Team, While configuring the google cloud platform discovery I'm getting following error "Provided account id is neither a GCP Folder nor a GCP Project Pattern name: Google Cloud Platform (GCP) - Validate Service Account"The account id is correct a...

ShirishG by Tera Contributor
  • 368 Views
  • 1 replies
  • 0 helpfuls

Windows server and Hyper V servers are 2 different CIs with same name and same serial number ,Any idea why these CI records are in de-duplication task

Hi ,We have a server with Hyper V role enabled on it ,so the discovery is  creating 2 CIs with same name and same Serial number in 2 different class ,one in windows and another one in Hyper V server class.. and these records are showing in de-duplica...

Resolved! Hard to understand Datacenter, Zones, Computer Rooms and racks

Hi all, I'm trying to create CIs for racks, datacenter, datacenter zones. computer rooms.It's hard to understand. Please help me. Customer wants to use hierachy for "datacenter buildings" -> "floors" -> "rooms" -> "racks"Is "datacenter building" is d...

Hank Woo by Tera Guru
  • 577 Views
  • 2 replies
  • 1 helpfuls

DataPower Domains Discovery

Hey Guys, Is there any out of the box classifier for below pattern?  DataPower Data Power [cmdb_ci_app_server_datapower] If there is no OOB classifier, Any guidance on creating a one is highly appreciated. 

AsaGamage by Tera Contributor
  • 398 Views
  • 2 replies
  • 1 helpfuls

Resolved! Is there an alternative for g_form.isNewRecord()?

Hi I want a similar method as g_form.isNewRecord() to return true on the submit of a form to be used as a condition for changing a field value using:"g_form.setValue('u_customer_state', 'Assigned');" as this work everytime when i use it in the else p...

ahmedaabdel by Tera Contributor
  • 1063 Views
  • 10 replies
  • 3 helpfuls

VM instance servers not getting updated in CMDB via Discovery

Summary:I'm encountering an issue where VM instance servers are not getting updated in the CMDB during Discovery runs.Details:Issue Description:Affected class name  - cmdb_ci_vm_instance I’m facing an issue where VM instance servers are not updating ...

Community Alums by Community Alums  
  • 649 Views
  • 4 replies
  • 0 helpfuls

RUN A DISCOVERY ON LINUX SYSTEM WITHOUT CREATING A LOCAL USER

Any Discovery pro can help me out of this situation where we want to run discovery on linux machine without creating the local user.Because we have implemented Ockta ASA (Advanced server access).Which don't really requires local user to be created on...

zafarp by Tera Contributor
  • 448 Views
  • 4 replies
  • 2 helpfuls

Servicenow SCCM Job for software last used

We are trying to import software data for sccm 2019 . But when the scheduled data import executes for software last used the mid server field in software last used data source is cleared by the import user and import is not running. What is the solut...

Pulling ifAlias from switchports

My goal is to pull the ifAlias value from the Cisco switchports as follows. - If a specific value is contained within ifAlias - then extract a specific value from ifAlias - use that value to pull the sys_id from the company table - use the sys_id to ...

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Resolved! How is this field calculated on alert "sn_priority_group" ?

Hello everyone, Can anyone please let me know how this field is calculated on alert "sn_priority_group".The value of this field is further used to calculate Impact and Urgency in the flow. Any quick help is much appreciated.Thanks in advance! Regards...

Resolved! Show group members for a selected user on a catalog item form

I've been searching the community but nothing has come up that will work for me. I'm trying to enhance a catalog item we have that is for managing group membership. We'd like the person submitting the request to be able to select a user from a list a...

incrypto by Tera Contributor
  • 5733 Views
  • 12 replies
  • 4 helpfuls

CAPI vs Pattern based discovery for Azure

Hi all, technically what is the difference between CAPI based and Pattern based discovery? As per my understanding, Pattern based discovery used ECC Queue and worker threads for processing the input received. Is this the same for CAPI based, or does ...