How many ServiceNow sys admins do you have?

marymulv
Kilo Contributor

‎04-02-2014 10:42 AM

How many system administrators (FTE) do you have supporting your instances? and how many process users?

 

We will have about 550 ITIL process users on one production instance, supporting a large customer base at a major university.

 

Thank you,

~ Mary

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jbrunsell
Kilo Contributor

‎08-27-2014 05:27 PM

We have two people that do development and admin for 400 process users. I can say it is not enough, we have enough work to support two more but we are trying to build out several new functions.


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