Hello Everyone, This includes Tech Talk Session 12 on ServiceNow E-Bonding Integration with @Ravi Gaurav Link to visit the podcast on YouTube again: If my content helped you in anyway, please mark thi...
Introducing problem management models in Xanadu, and the dynamic overview tab for problem records in Service Operations Workspace (SOW) 6.x. Updated for SOW 6.1.Last time we looked at what was new in ...
Resolve Incidents Faster and Elevate User Experiences with the Xanadu Release of ITSM In the ever-evolving world of IT service management, staying ahead of the curve is essential. The Xanadu release o...
Keen to see what DEX can do for your employee experience? Join me for a live demo on Wednesday 28th August to explore how to: Enable employees to solve their own issues without contacting IT Give serv...
Xanadu General Availability 10th Sep
https://youtu.be/x8awRZ_pvyo
Recently, I encountered a requirement to hide the workspace menu in the Next Experience. This is necessary for various reasons, such as improving user interface, or restricting access to certain works...
There is nothing better than an instructor-led ServiceNow course. We cover the material in the on-demand course and then usually go a little further. We explore questions presented by students. We tal...
https://youtube.com/live/czv4eUMEBmU
In today's digitally dynamic environment, ensuring that services are always available and reliable is crucial, especially for high-traffic applications. One of our key customers, a leading app in the ...
Link to Join : https://youtube.com/live/hi1DHiLeOf4
Have you wondered how you can staff the right number of agents to meet your expected demand to resolve tasks over time? SUMMARY In the Workforce Optimization for ITSM application, using historical dat...
#washington #servicenow #servicenowdeveloper #upgrade #patch A quick demo of @servicenow Creator Studio. https://youtu.be/6lQWr-cBfo0
Manage problems and problem tasks in Service Operations Workspace (SOW) 5.0.It’s been a while, last time we looked at what was new in San Diego. What’s new at a glance in Washington: With Problem Mana...
on:
Trigger NowAssist Summarization for incident, prob...
on:
Problem Management – What’s new in Yokohama
on:
SLA Engine - a developer's perspective of the logi...
