Hello team, We need to hide the below toggle bar for specific Order Guides in Service Portal Please find below the html line of codes for this toggle bar <html> <head></head> <body> <div class="inline" ng-if="::showIncludeToggle"...
HI all, How to add progress bar to the form or field. My requirement is, if there are 5 tasks under checklist end user completed only 5 task then the progress bar will show half completed. This is my requirement. Please any one help me how to archive...
Hi, I am trying to convert the array value which I have got as an output for the below script to JSON but it is sending [obect,object] as output. Please review the below script and output and please help in fixing the issue var score='';var scoreJs...
Hi Team, I am attending "ServiceNow Application Developer Core Skills" and completed Introduction to App Engine Studio". However when i started doing "Playbooks and Process Automation Designer Fundamentals (Rome). there i need to go into "Process A...
I have a workflow which creates a catalog task and then in the advanced section of the create task, I programmatically create an approval request for the catalog task using the below code: var gr=new GlideRecord('sysapproval_approver');gr.initialize(...
Hello Team, I need your help, Recently, I received one requirement Like user can reopen the closed complete task? because the user still facing the issue but the catalog task state is close complete and he wants to reopen the task. so any possibili...
Hi all How to Create a metric report to track the severity changes to any incident ticket If severity changes on incident ticket it should track all records and total count how many times severity changes Ex: On Incident ticket the severity is 3 and...
Hello Experts, We have identified an issue where some users are not in sync between AD and ServiceNow. I've done the below troubleshooting. 1. Tested LDAP connection. (It is success). 2. Manually loaded data in Dev instance. Able to see the user's da...
If current logged in user in member of assignment group that time particular field will be visible in service catalog item For this one how to use script include and for this one you can use only ON-CHANGE client script only
Hi All, I have a requirement for which I have to create a variable and apply below validation. For ID variable, the user has able to add upto 5 entries upto 255 characters. I am unable to apply validation. Could anyone suggest me how to achieve abo...
Hi SNow community,Im in doubt with the following case: Got a catalog item that doesnt have a flow/workflow/execution planScheduled flow The case is that when the flow triggers it generates a Req/Ritm/Sctask but it's using stages i dont recognize. Req...
We have a number of customized forms that we're wanting to start pulling back custom fields from, however we want to maintain the forms as they currently are until we understand the impact of reverting back on processes as they exist now. We want to...
Hi Team, Could you please help me to remove Task work_notes and comments from RITM Activity. Here is my business rule written on Before Update (function executeRule(current, previous /*null when async*/) {var gr = new GlideRecord('sc_task'); gr.addQ...
hi, I want to restrict edit of state fields for list view where only change manager role needs to be able to see closed successful and closed with defects options in state, even the admin should not see these two options, rest of the options of the ...
For some reason my Flow Designer If statement is evaluating a condition: a == false && b != c as a == false && b == c. I have tried to adjust my Flow a few times but, for some reason this condition does not stick. Here is the condition: And the exec...
