Resolved! Standard Ticket Tab - service portal
Hi All, I wanted to make "Type your message here " field to from Standard Ticket Tab widget to multi line text. Attaching screenshot . Can someone guide to do that ? Thanks ..
Forum Posts
I need to create a field type in Time format HH:MM:Sec on a Risk Assessment Form. I Could see only Date or Date/Time. Also I dont have any decimal type as well. Could you please suggest me how to proceed further to achieve my requirement.
I need to create a field type in Time format HH:MM:Sec on a Risk Assessment Form. I Could see only Date or Date/Time. Also I dont have any decimal type as well. Could you please suggest me how to proceed further to achieve my requirement.
Can drag and drop feature actually drag the attachment and drop instead for attachment link
Currently SNOW support dragging a attachment link. Our business users wants to drag and drop actual attachment not the link. How can we achieve this functionality in SNOW
Resolved! How to create a Report that shows RITM's waiting Approval by Group Approval Name.
Hi, I have tried and failing miserably to create a report that I can add to a Dashboard that shows the following:- No Of RITM awaiting Approval Status is not Approved, Rejected, Completed, Closed By Group Approval - must be able to select the Group A...
Resolved! Interactive filter is not working as expected?
Hi All, I am very new to interactive filters I have a report on dashboard, I created a interactive filter(cascadetype) on field priority and when I click apply I am not getting any output My intension is when I select priority-1 then only priority-1 ...
Resolved! what is script action ?
what is script action in servicenow?
Resolved! Reference data present in multiple tables
HI Folks, I have a requirement where the data for a reference field are present in multiple tables. 3 to be precise Yes, it does not have a same parent nor a new custom table to hold the data can be used. Do we have any viable best option for this. I...
Resolved! Help retrieving Name from sys_user table
Hi Guys, I need help with retrieving Name from sys_user table. The scenario is, I am importing Headset information into servicenow. The way integration work is as soon as someone plugs in their headset ServiceNow picks up their headset information ...
Depending on the field, another field is Mandatory and Visible.
Hi Team,I need to get some code as per the requirement, 1) I had a choice field in custom table which had 3 choices in the choice field X,Y,Z. so when ever I select X or Y from the "Choice Field" then the "Text Field" should be appeared and when ever...
Resolved! Not able to relate the change request to related list in Problem
Hi,In Problem,i have created the one reference field for change request based on if change required is YES and Problem state is resolved then the attached change should display in related list->change request tab.I have written below business rule bu...
How to create a 'Next' and 'Previous' button in a survey form?
Hello All, I need to create 'Next' and 'Previous' button in a survey form. How we can do that? Please help! Thanks!
update worknotes based on the inbound email
hii all, i need help in the inbound emails my requirement is :- i am sending email with following fields. 1.name 2.address 3.city after recipient receving the email, he will update these field values. and he will reply to that email. so, for this co...
How to get catalog variable values in business rule ?
Hi, How to fetch catalog variable value in an after business rule. I tried --> current.variables.<variable_name> but not working correctly. Thanks, Gopi
How to build a survey question in a specific format?
Hi All, I want to build a survey question in this below format? How to achieve this format? Also I need to create a 'Next' button so that the user clicks on it, and goes to a next page and the form says 'Your survey is recorded'. Please help!
get MVRS values in catalog client script
var mvrsvalues= JSON.parse(g_form.getValue('mvrs_name')); g_form.addInfoMessage(mvrsvalues) is it not possible to get mvrs json in catalog client script ? I'm just trying to log the json string and it doesnt work, trying in onchange of a variable...
