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Query match ACL Error

Hi Few of the non admin users are experiencing errors related to a table Error is part of the query on rm_enhancement has been ignored because of insufficient access for query match operation on rm_ enhancement.active Where there is no type of operat...

Community Alums by Community Alums  
  • 6470 Views
  • 7 replies
  • 2 helpfuls

Resolved! I found some mistakes in PDI while ATF test is running

Hi,I 'm working one requirement. My requirement is for example when we are requested a catalog item like iPad Mini. So, in that catalog item have one variable that is storage. In that storage variable we have 3 options like 16GB, 64GB and 256GB. So, ...

DeviSriB by Tera Contributor
  • 584 Views
  • 1 replies
  • 1 helpfuls

Resolved! Auto populate user details based on a question

Hi, Some help please not sure what am i missing here either of the user details are not populating at all.  These are the variables i created:  script include i created: Catalog client script Regards CarolMa

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CarolMa6 by Tera Expert
  • 1238 Views
  • 11 replies
  • 0 helpfuls

How to add sn_hr_core.admin role to admin role?

Hi,While testing roles, I accidentally removed sn_hr_core.admin from admin role as admin.Please find the below screen shot admin role with sn_hr_core.adminNow, when I try to add the sn_hr_core.admin as admin, I do not find the role name in the availa...

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hickoryal by Giga Contributor
  • 2121 Views
  • 4 replies
  • 0 helpfuls

Resolved! Vendor Management Workspace - States

Hi all, It is possible to manually define the state of the vendor in the company table (e.g. Selected, Terminated and so on). When a Vendor Manager uses the VMW, the state of the Vendor is Operational?The other states have to be manually updated beca...

Tommaso2 by Tera Expert
  • 1800 Views
  • 7 replies
  • 6 helpfuls

day of the week and time returning different than expected

(function calculatedFieldValue(current) {try {if (!current.sys_created_on)return '';var created = new GlideDateTime(current.sys_created_on); // creation timevar now = new GlideDateTime(); // current time// Determine the start of the current week (Mon...

venkata2023 by Tera Contributor
  • 339 Views
  • 1 replies
  • 0 helpfuls

Resolved! CIS-ITSM

Where are the timeframe conditions for sending anSLA breach warning notification defined?A. SLA definition recordB. Default SLA flowC. SLA Properties applicationD. SLA trigger conditions

SumartyaS by Tera Contributor
  • 1435 Views
  • 5 replies
  • 1 helpfuls

Microsoft Intune spoke subscription

Currently we have ITSM professional license subscription. Can some one help me to understand what is the cost associated with Microsoft Intune spoke or is it free to install from app store.we are trying to integrate Intune with ServiceNow CMDB.

JaisonS by Tera Contributor
  • 1443 Views
  • 4 replies
  • 3 helpfuls