I have a question about this lab. We created an ACL to restrict access so that only users with the u_holographic_handheld_hhd_user role can access HHD incidents.However, when I impersonate Bernard Laboy, who only has the ITIL role (and not the HHD ro...
Hello, this is probably really simple but I usually do a quick and dirty GlideRecord Script but thought I'd do it in Flow Designer.I want to add the last work note to the parent enhancement table, this works for the most part it shows the number and ...
Hi Team,There is one requirement where multiple options to be selected which is referencing to Core Company table, where only company code should be populated in the drop down list. But using List Collector the default field is displayed as Company N...
We have a record producer which is truncating responses to questions at 40 characters.The question responses are select box questions, which may have longer than 40 character choices for the response.Field character limits on text fields, responses, ...
Hi Team,How can we initiate a flow using ui action I tried below, but it's not working. ui action script -runs on serviceside(function executeAction(current) { // Set approval to 'Requested' current.approval = 'requested'; current.update();v...
Hello All, didn't get helpful responses, posting again.Please help me with this requirement from customer. There are two check boxes on the catalog item (see below)check box 1 : PresaleCheck box 2: Postsale and a list collector below it referenced to...
Hello guys! I am facing a issue regarding sending attachments from ServiceNow to the GLPI ITSM. Via POSTMAN it all works just fine, but when I've tried to do the same internally with ServiceNow, the file arrives in the other side, mas, in a corrupted...
I have enabled an Account Recovery User (ACR) to by-pass our SSO logins if necessary.I would like to get automatically notified if someone logs in this way.
We are using the OOB flows for Change and the implementation CTASKs have no assignment group.We are unable to add that to the subflow - Change - Implementation tasks.What is the best way to add the implementation CTASK assignment group = same group o...
Hi All - Is there a role that would provide access to import CIs from a lost view other than "Admin"? We have strict guidelines on providing Admin role to users and our process team need the ability to import CI's into different classes on regular ba...
Hi All, We have a requirement to implement a mandatory comment when user wants to reject the Approval from the list view. Currently, it stays on the list view and shows the error message on top. Is there a way to redirect user to the record they want...
I have been looking into the Calendar component in the UI Builder for a few days and it just does not work. Here is the default Component with default settings. I click Save and it previews just fine. Here is where the fun starts. I click Edit even...
Hi Community, Good day! I am stuck on a requirement. Scenario:I have an Incident table, and I have created a catalog item with the same variables as the incident record. The number variable is a multi-row selector, while the other variables match th...
Hi,I have created interactive filter for created field for the purpose of date range between.Interactive filter is working based on individual table. How to make that it should be applicable for all the table.Could someone guide me.I found some updat...
We have an inbound email flow with the trigger as receive type is reply and body text starts with security camera approval reply. The flow is running for all reply emails and is not honoring the body text starts with. I've also tried short descript...
