Has anyone Imported Knowledge articles from confluence using "Integration with external knowledge sources"? https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge-management/concept/knowledge-external-content-integratio...
This article is a continuation of the previous discussions on integrating Confluence with ServiceNow for knowledge migration. If you haven’t seen them yet, I recommend checking out these two articles first:Confluence Article 1 – Importing Knowledge A...
Hi, While submitting a new record in service portal , the error message is displaying "There is javascript error in your browser console"Attached screenshots for your reference. Please assist ASAP.
Hello,We are in the process of implementing ServiceNow with the support of an Implementation Partner. As part of our rollout, we are leveraging the Service Operations Workspace as the default landing page for all ITIL users. However, we’ve noticed th...
Hi , I have a check box on order guide , and when user unchecks it , the catalog items in order guide should be read only. I need help regarding this. Best Regards ,Saad
Hi Team, I am having an issue with the Catalog item used in the Order guide. I have specified the delivery time as 2 days on the item level but somehow in the order guide it's showing 35 days. Any idea how's it happening?
Hi AllI need someone help in my requirement. My requirement is, If a sc_task state is either "Open, Pending or Work in progress" and at the same time if the "requested for" active status changes to "false" then I need to update the sc_task state to ...
If an approver responds to an approval request via Microsoft Teams(Approve/Reject), do they require a ServiceNow license if they don’t have any assigned role in the system?I have checked and it ispossible for a user without any role to approve or rej...
In above picture onstart of row transformation if action is insertion then ignore that records, query i want to run but record is getting inserted why ?
Hi,Can anyone please help me what are the roles usually used to redirect email notification to Native View?
Hi, i got a requirement where if the Business Impact is TRUE, an approval will go to particular users.My question is how to get the answer from the variable from the risk assessment from Change Request?
Hello SN Community,I am currently trying to resolve an issue regarding sending a notification only within a scheduled window. The client only wants to receive emails between Mon-Fri 8am-6pm. In the code I subtract 5 hours to compensate for the UTC ti...
Does Service Now supports federation wherein we don't bring all CIs details in CMDB rather creates a link to some other application to fetch details only when required??
For a catalog item, when the request is submitted the RITM is created and the approval is triggered for two approvers, At this approval stage the RITM variables should be editable for the two approvers in the RITM for that particular Item. I have tri...
In my custom table, there is a check box, when the form loads, I have configured this popup when form loads, if any user clicked the yes button, the checkbox should be make true, but its not working , how can i do that?
