I need a way to prevent the Request for Change from being closed until all Change Tasks (Ctasks) have been closed. The valid state(s) for change tasks being complete are (state =3 (closed complete), 4 (closed incomplete) or 7(closed skipped) otherw...
I am unable to understand the working nature of Script include used to trigger the Problem Fixes Closed notification (OOB). Script include used is ProblemV2UtilSNC. Can anyone explain how this script include triggering the condition and how to valida...
Hi All,We have a decision table which stores the condition as catalog item and result as a subflow.We have observed one of the subflow has been get deleted from the system and result in decision table related to that flow is showing the sys id and it...
Hello experts! We have an order guide in our instance that is rather large, and on that order guide we have two template files that are used to make larger requests within the guide. Each of the requested items on the order guide have a link within a...
we are confused .please explain the difference between string and string utf-8??
Hi Everyone, can we change the approve or reject button is visible during live cab meeting. can we make this available only for cab managers/ delegates in the cab meetings.Regards,Prasanna
To provide our users with the 'Dark Mode', we created a variant in our company theme. However, the KB articles are unreadable due to the background colors used in the articles. We have 1000's of articles, so its not possible to change their HTML code...
Hi Folks,I have a requirement of certificate based authentication for outbound integration. I have created a certificate and also the mutual authentication protocol profile. In protocol profile we have a mandatory field called "Protocol" whatever we ...
Hi Community,We have a requirement to prevent users with "admin" or "user_admin" roles from manually provisioning certain sensitive groups. only "security_admin" role users should able to the groups.For example below are the 2 groupsGroup AGroup B E...
While working on the Approvers tab of the sc_task table, you might have noticed the “Actions on selected rows” dropdown.This feature allows you to perform bulk operations on selected approval records — such as approving, rejecting, or executing a cu...
Hi, I have a requirement like RITM creacte sctask, need to wait until myself or some allowed users updated the worknotes where i created a flow action to return worknotes updated is true or false -- which is working fine , it returns true or false as...
I have a requirement to create a catalog item bi-weekly automatically without manual intervention. I am trying this logic in scheduled Job, but it is working. but when I try in Background scripts it is working as expected. var cart = new sn_sc.CartJS...
Record is being aborted on update but there is no abort BR on the same table. But there is BR on different table which is not linked to the table. How it is possible?
I want to get the ritm variables and then from the variables i need to get the referenced variables and then i need all the fields from the referenced record , but this script i giving only the variables from the RITM. It has to be for mu;ltiple RITM...
Only the parent Change Request’s schedule window (e.g., 11/13/2025 – 11/20/2025) is editable for task planned dates. All other dates must be visually disabled (grayed out) in the date picker.