existing flow detailsAssignment Group / Tech Org: Release managementPriority: 2Work note on incident: "This incident has been downgraded from Priority 2 (P2) to Priority 5 (P5). If escalation is required, the support engineer must follow standar...
Hi All,I have a question please. can we add QR Codes to home page for mobile app. Its for ow Mobile app and its not for bar code scanning. I want to create a QR code in Servicenow. Do we have a functionality to create a QR code?Any help would be appr...
Hi team,I am stuck at one requirement, please let me know your thoughts .requirement - RITM will have 3 group approvals triggered all at once . I did this using ask for approval in flow and selected all 3 groups in same activity but there are only fe...
I have a requirement to have a UI action on incident table Affected CI related list which should popup ui page and populate the list of CI's that are related to the configuration item of the incident, currently I have created the logic where I am pas...
I created an UI action named resolved on my custom HR case table, but my UI Action is not working as per my requirement, I am trying to make resolution notes field mandatory and also after running client script, I am makking the state resolved, but s...
Hi Experts, There is one requirement that i have, I have have given the itil role to the "Show Flow" UI action and after click on that flow is not visible. Just because of limited access on the flow designer. On which table I need to create the read ...
When an end user submits a catalog through the portal, the system should automatically generates a PDF document containing all the submitted information.
Hello All,I need to Automatically Add Checklists to Records using checklist Template in flow designer.Any help would be appreciated.Thank you!
Hi all,How can i add 2 spaces between these 2 email_id. I tried the replace method but it didn't work.expected outcome : ahmed.moh@gmail.co.in, sudars.awar@gmail.co.in widget_Ankita>>> ahmed.moh@gmail.co.in,sudars.awar@gmail.co.invar delname = 'Moh ...
Hi All,Could you please help me in how to know whether a particular field is Read only or not from Client Script. Like i want to know whether a field "request_state" is read only or not in sc_request table from script.Thanks and RegardsLohith.
Can anyone please let me know which role is required to Delete a Knowledge Feedback Task in 'kb_feedback_task' table.
Within a demand ticket, a project is created, and subsequently, project tasks are established. Our goal is to develop a dashboard that comprehensively illustrates the timelines of both the project and its tasks, alongside their progression status in ...
Hi,I'm working on a Change Management workflow in ServiceNow and need help implementing a conditional approval logic.Scenario:A change request is created during a freeze period, which triggers an additional approver (Freeze Approver).If the change ha...
Hello ServiceNow gurus, could you please help me ?I've created a client script to auto populate the assignment_group based of the Assigned_to. In other words, you just have to type the fulfiller's name and his service group will get populated in the ...
I need to update CMDB_ci record manufacturer name and the same time need to i need to update cmdb_ci_aix_server table record approval group name but both the record have similar ci name eg : in cmdb_ci table have "TEST" name with two records one is b...
