Hello! I have a catalog form where based on 3 variables I would like to auto populate the priority of a request ( RITM ) once the request is submitted as below - I am thinking of creating a Before Insert Business rule for it. But I would like to kn...
Write a GlideRecord query to retrieve all inactive incidents created in the year 2024 with priority 1, 2, or 3 and an empty assignment group?Write a Business Rule script that automatically sets the "Short Description" field to "High Priority" when th...
Hi All, I have created a custom table and by default read, write, create and delete ACLs are created as per OOB functionality. The requirement is: (1) only my group should be able to read, write, create and delete access to this table. ...
Good morning.On a Catalog Form, I have a Workflow. The requirement is on RITM, whenever the person closes the REQTASK, the same person should be added the Approver on RITM.How can we do this? Through User Approval - Run script? (Screenshot below). In...
How to set variables field both as mandatory and readonly.
Can we upload an external Excel sheet and fill ServiceNow Time sheet Portal? Is it possible? Is it possible to have an excel template of the (time_card) record that the user can complete multiple of and then have them uploaded into ServiceNow Time sh...
Hello community, We have requirement where from single request, user can raise a bulk user access request for multiple domains, but each domain owner has to receive single approval request for bulk users. For example, if a user selects 5 users to get...
Hi Experts, I am looking into completely new SNOW instance Knowledge management form with such OOB fields 'governance' and 'confidence'. For field 'confidence' I see choices: 'work in progress', 'validated' or 'not validated'. How is this different f...
Hi, I want to know how to remove the requested for from the widget after raising a request. Because it is showing the wrong value. For eg. If I raise a request on behalf of someone else my name is displayed under the requested for. If I go to the R...
Good afternoon,We have recently moved from JIRA Server to JIRA Cloud and I'm rebuilding our old integration to work with the JIRA Cloud setup.I followed all the instructions to the letter and succeeded in getting my OAuth token from JIRA. So far so g...
Good morningIn the ServiceNow Time Sheet Portal, why is the "Generate Time Cards" button not working. How does it work? On Clicking, why does it show "No time cards created". Please help me out.Also, I guess, if we click on the Generate Time cards bu...
Hi Everyone, I want to Set a minimum character limit of 6 to all text fields on the catalog form, there are around 10 fields in the form which are single line and multi line so for that fields Need to set a minimum character limit. [attaching the sc...
this message appears to me in the fulfillment tab in the catalog builder i've tried to search for an execution plan for my item but i cannot find if you guys have a solution please help. btw iam beginner
Hi ServiceNow Users,I have a general question. We have created a scheduled script execution that runs every day at 10'o'clock and checks specific incident fields. If certain values are true, the script updates the incident accordingly and also adds a...
What is the use of the inherit checkbox in service catalog?
