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Resolved! Contracts - CI with Contracts vs CIs without Contracts

We have multiple Contracts in ast_contract, with CIs associated to them via the 'Contract Used By' related list. Not all CIs we have recorded are associated to a Contract. From a CI perspective, I cannot find a relation along the lines of "Uses Contr...

nathanpalin by Tera Contributor
  • 582 Views
  • 3 replies
  • 2 helpfuls

Acl on certain records

Hi, Am trying to create a acl on cmdb for two records that should be editable by only by members of x group. Tried creating table level write acl and in condition filtering with sys id then in script checking for user is member of x group then answer...

AlekhyaD by Tera Contributor
  • 414 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to integrate ServiceNow with Outlook Calendar?

Hi ServiceNow Community Developers I have the following use case that I need to implement – I would like to integrate ServiceNow with Microsoft Outlook so that when a change request is scheduled the details of the change appear in Outlook as a schedu...

Displaying wrong choice on Process flow formatter

Hi Community, Good Day! I am stuck on an issue! I created a Process Flow Formatter for a custom table (x_table) and added 15 choices in the form of counting (one, two, three, four, up to fifteen). The Process Flow Formatter is visible, but the proble...

DevYadav by Tera Contributor
  • 423 Views
  • 6 replies
  • 0 helpfuls

UI action should update 2 times

Hello all, we have UI action(propose resolution) on case form. When we click on it, case state will go to "resolved"now my requirement is when we click on ui-action, intially state should go to "open" after 2/3 seconds state should change to resolved...

Vinay49 by Tera Expert
  • 295 Views
  • 2 replies
  • 0 helpfuls

Send notification as per user language preference.

Hi,I want to configure that when notification triggers to user it should go as per user's language preference.I have tried with translator feature of ServiceNow but it is paid service. But instead of using that is there any way to send notification a...

1_DipikaD by Kilo Sage
  • 424 Views
  • 3 replies
  • 0 helpfuls

Resolved! Retreived updateset

Hello everyone,Can explain tell me about the difference between local update sets and retrieved update sets?

Akhila P by Tera Contributor
  • 1036 Views
  • 5 replies
  • 5 helpfuls

Moving a field from a parent to a child table....

So I have been working on something and it occurred to me after several updates to a process and a table in the system that the design I had was probably not the best.   In reviewing ways I could improve it I decided that maybe the best way would be ...

DrewW by Mega Sage
  • 4557 Views
  • 8 replies
  • 4 helpfuls