How to remove "price" under record information in service operational workspace
Hi,I want to remove "price" under record information in service operational workspace.Can anyone please help on this, It will be useful. Thanks!
Forum Posts
populating reference field list when another field changes
I am trying to populate a reference field values when another field changes. I have script include and calling it from catalog client script but doesnt seem to be working. When I print it is getting the right values but not setting the reference list...
getSession properties returning null
the following code of SPEntryPage script include is not working: "var nt = session.getProperty("nav_to"); // I tried navpage too but didn't work var redirectURL = session.getProperty("login_redirect");" nt and redirectURL is returning null. This is...
MFA- OTP Generation
when service now sends email top for MFA. it will send the same OTP if user asked to resend the top after some time how to fix the issue.my requirements is: I need to make it as if the user clicks resend otp then a new top needs to be sent instead of...
Issue with List Collector Variable
Hi All,I have a list collector variable on a catalog item referring to user table. When one user is selected, I am setting another variable in form. If list collector count is 1 , I am setting 1*10 and if 2, 2*10. It works as expected, when I remove ...
What is P1 incident. How we can classified it as P1 incident.
Real time scenarios will appreciated.
Inbound action attachment not copied to record
Inbound action email is received but attachment is not uploaded to the record.
calculate field check box
on selecting a field on a form I am not able to check the value of the calculated field to true and am not able to write a script also any solution help and give suggestion
List collector approval issue
I have a list collector field having 4 values in catalog item and each value has a group approval associated....So based on condition i am using for each condition after lookup records from sys_choice table and putting if conditions after for each fo...
How to integrate third party Application with servicenow?
Hello Expert,I want to integrate Third party App with Servicenow where Third party app will be sent the user name/sys_id/email and application name. After this a record (Example incident ) will be created in Servicenow for the same user which receive...
Multilanguage Email Notifications (Request Translation)
I'm trying to translate email notifications from the Azure API. I have everything configured and I can already use language detection. But when I try to do "Request Translation" the languages ​​appear unavailable.
Resolved! How to Dynamically Assign Approvers in Flow Designer Based on Requestor Logic?
Hi Community,I am currently working on a flow in Flow Designer that needs to dynamically assign approvers based on the requestor. The use case is as follows:If a specific user (e.g., "XYZ") raises a request, the approval should go to her manager.If a...
Target table's INC number is not returned in response through staging table URL (Ebonding)
We are doing E-bonding integration bi-directionally from instance A to instance B using web-service REST message.We have a staging table in our Instance A. Whenever incident is raised from instance B it will create a record in our staging table of in...
How to set Help text ("More Information") for a Multi row Variable set in Catalog Item?
How to set Help text ("More Information") for a Multi row Variable set in Catalog Item? I am able to do the same at individual variable, but I wanted to set the Variable set Level. Use Case: User can add a minimum on one row to maximum of 10 rows. We...
Resolved! server equivalent of hasroleExactly
Hi, Is there a server equivalent of g_user.hasRoleExactly gs.hasRole returns true for admin and userHasRoleExactly works only client side Regards, Sreedhar
