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Question on reference qualifier

Hi All, We have one field in change module form 'u_peer_approver', we are using group member as an reference for that field in configuration dictionary. But while using this we are getting multiple users records when we type any user name in the peer...

Mani60 by Tera Contributor
  • 558 Views
  • 6 replies
  • 0 helpfuls

Resolved! Knowledge Management: Related Knowledge Articles

Hi, in Knowledge Management we have a functionality of relating knowledge articles to each other, to enable employees to move quickly between articles with similar topics. Its controlled from the Related List just as this article explains from a Cata...

SimoneNV by Tera Contributor
  • 567 Views
  • 1 replies
  • 0 helpfuls

Resolved! Two task trigger Based on checkbox selection

Hi All i have two variables type as check boxes A  and B if supposed user select both option same time and submit the request it need to be trigger C & D two different tasks need to be trigger if user select A option only C task need to be trigger if...

poco by Tera Contributor
  • 859 Views
  • 3 replies
  • 0 helpfuls

Marking Templates as Favorite

Hello Friends,I have a requirement to add an option for users to mark templates as favorite. I am currently on Istanbul UI 16.So basically when user clicks on the 'Toggle Template Bar' he can see the template slide panel at the bottom of the form. Th...

niitnishant by Tera Contributor
  • 1086 Views
  • 2 replies
  • 0 helpfuls

Add workflow

Hello friends new to flow designer created a new catalog item , but how I can achieve below requirement :Once user fill all the catalog items variables and click submit ...send the ticket to Cloud Services. Is possible, it would also be great to have...

ritumisra by Tera Contributor
  • 320 Views
  • 3 replies
  • 0 helpfuls

Resolved! SLA Breach Time showing incorrect

Hello All, I have configured SLA for security incident. Priority(Response ) =  P2.( 8 hours SLA) Priority (Resolution) = P2 (2  Business days SLA) SChedule is 8 -5 excluding Holidays (Inside holidays its QLD holidays) Incident : INC0109639 once raise...

ShiningStar1 by Tera Contributor
  • 1786 Views
  • 2 replies
  • 1 helpfuls

XML data into RSS feed

var rss_feed ='https://cspreporter.nl/feed/storingen';    var end_point = rss_feed+ "";    var r = new sn_ws.RESTMessageV2();    r.setEndpoint(end_point);    r.setHttpMethod("GET");    r.setRequestHeader("Accept", "application/json");    var response...

Resolved! How to create QR Code / Barcode to submit an incident with Now app

USE CASE: Reporting a non-IT incident with a mobile application (Example: water fountain incident), using a mobile application (a QR code is pasted on each piece of equipment to facilitate incident reporting). This QR code is to be used to report the...

Midro by Kilo Contributor
  • 2588 Views
  • 4 replies
  • 6 helpfuls